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“Value hotel” 4 of 5 bubbles
Review of Ibis Chesterfield Centre

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Ibis Chesterfield Centre
Ranked #9 of 15 Hotels in Chesterfield
GreenLeadersBronze level
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733 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Sheffield
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

Having stayed in Ibis's before, I was happy to book Chesterfield knowing the brand and what you get.
Parking was great. Reception/bar/dining area was great.
Bedroom was disappointing as there was an underlying smell of cigarettes in the room and what appeared to be ash on the back of the WC pan.
We were in a rush to get back out as we were going to a wedding but I mentioned it to the lady on reception and she said she would go up to the room and sort it out for us. The hotel was fully booked so I doubt an alternative room would have been available.
It didn't mar our stay there though. We were sleeping for one night there, not living there. Bedding and towels were clean so that was more what I was bothered about. I would not let this little "incident" stop me from staying there, or at any other Ibis again.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Boozybird1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISCHESTERFIELDCTR, Guest Relations Manager at Ibis Chesterfield Centre, responded to this review, 30 May 2014
Dear Boozybird1,

Thank you so much for the feedback on your recent stay with us, although I was very disappointed to see that there was cigarette odour and ash found in the room. This should not have gone undetected and has been highlighted to our housekeeping department. This is not the usual standards we proud ourselves on.

I am glad this would not deter you from staying with Ibis hotels again and hope the next time you visit we have the opportunity to redeem ourselves.

Kindest Regards,

Laura Lindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed at the IBIS for a week and for me the proximity to the Town Centre was ideal. The Hotel was spotlessley clean and the unrestricted Wi Fi was a real bonus. The car parking was easy and,again, unrestricted. Chesterfield and this Hotel are ideally placed for days out to different attractions. The "all you can eat" breakfast was very good value however the evening menu was somewhat limited. What this Hotel and it's management deserve real praise for is the way all the team multi-tasked and were very customer focussed. I would recommend the IBIS to anyone, it was a pleasure to stay there.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flynn43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISCHESTERFIELDCTR, Guest Relations Manager at Ibis Chesterfield Centre, responded to this review, 30 May 2014
Dear Flynn43,

Thank you so much for such a lovely review. The team and I are delighted. We can actually remember you staying with us, and the pleasure was all ours.

Hopefully you will get the chance to visit us again.

Kindest Regards,

Laura Lindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
117 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

My wife and I stopped at the Hotel Ibis Chesterfield as a stopover on the way to Lincoln from Macclesfield. The hotel is right in the centre of Chesterfield and has great transport links.

The hotel is on the main roundabout to the south of the city centre, just down from the Church with the twisted spire. The roundabout offers links to the A619 heading west towards the peak district, A61 and A617 heading south and the A61 heading north. The hotel has its own car park, free for guests, and you really can't miss it from the road.

The hotel is across the road from a large shoping centre with many national brands and homestore brands. There is a Pizza Hut, Frankie and Bennies, McDonalds and Domino's all within a short walk. The hotel does have its own restaurant/bar but my wife and I did not use either during our stay.

The hotel is your standard Ibis, comfortable, clean but looking a little tired round the edges. Mainly due to the age of the building though! That being said it was still a great hotel, especially for the price! The room was large, warm (though a fan was provided) and comfortable. The double bed was lovely and the room had a small desk and flatscreen TV. The bathroom had a large walk in shower and was clean.

The only minor gripe we had, this may not have been this hotels fault though, we were overcharged for our stay. Not by huge amounts but, the Hotel did charge more than I had booked.

Having said that, if you need a cheap base for Chesterfield, the Peak district or, just a stopover. You cannot go wrong with this hotel!

Room Tip: Ask for a high floor at either end of the hotel, while a short walk, these rooms are quiet!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank coyotes_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISCHESTERFIELDCTR, Guest Relations Manager at Ibis Chesterfield Centre, responded to this review, 28 May 2014
Dear coyotes_uk,

Thank you very much for taking your time to write us a review. I am delighted you enjoyed your stay. However I am very concerned that you was overcharged. Please call the hotel to discuss this or send me an email at h3160-am@accor.com and we will happliy refund you if we are at fault.

Thank you again for your comments.

Kindest regards,

Laura Lindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 26 May 2014

As a hotel, the Ibis does what it says on the tin. Friendly staff, clean room and a decent bed to sleep on. We stayed for one night (room only) on the 2nd floor.

The main problem is the location of the hotel, which is poorly placed between a busy road / rail line to the rear and a busy roundabout to the front. There's no direct access from the lobby to the pavements by the roundabout and there are no pedestrian crossings nearby either. Not exactly ideal for families and none too clever for adults either.

If you're a light sleeper, you might need to invest in some earplugs. The roads are never quiet enough. Handy for Chesterfield town centre, if you can negotiate the roads safely !!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DME14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISCHESTERFIELDCTR, Guest Relations Manager at Ibis Chesterfield Centre, responded to this review, 28 May 2014
Dear DME14,

Thank you for taking the time to write us a review. I am pleased you found our staff to be friendly and our rooms cleaned.

In response to your comments regarding pedestrian access, this is something we are very aware of and currently have a petition to get pedestrian access built on the roundabout. It might be worth bearing in mind if you stay again that rooms at the front of the hotel are quieter as they are triple glazed.

Kindest Regards,

Laura Lindley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
134 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

A great location with onsite parking. Rooms were well equipped with a nice comfy bed. Perhaps a little dated, however clean bedroom and bathroom. The rooms to the back adjacent the ring road are noisy, with the town centre side a little quieter.

Room Tip: Ask for the frontage for less traffic noise!
See more room tips
  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank alanhardwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISCHESTERFIELDCTR, Guest Relations Manager at Ibis Chesterfield Centre, responded to this review, 28 May 2014
Dear alanhardwick,

Thank you for taking the time to write us a review. Your feedback is very important and I am glad your found our location convenient and our beds comfy.

Kindest Regards,

Laura Lindley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Chesterfield Centre

Property: Ibis Chesterfield Centre
Address: Lordsmill Street, Chesterfield S41 7RW, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Chesterfield
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Chesterfield
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Chesterfield Centre 2*
Number of rooms: 86
Official Description (provided by the hotel):
The Ibis Chesterfield is located a short walk from the town centre and just 500 m from the railway station. Numerous attractions are within close proximity including theatres, museums, bars and restaurants. Visit the stately Chatsworth House located 15 minutes drive from the hotel. Book one of our 86 rooms with all the necessary amenities and benefit from use of our 4 meeting rooms, free private parking and cafe concept bar open 24 hours. WiFi Internet access available in the lounge and in some rooms. ... more   less 
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Also Known As:
Ibis Chesterfield Centre Hotel Chesterfield
Ibis Chesterfield Centre Derbyshire

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