Initially on arrival we noticed that the place smelt musty but that did not bother us unduly. Went to put the milk in the fridge to discover that it was pretty dirty and had not been cleaned which then started to raise flags. It wasn't until we entered the bathroom that things got worse. The sink in the bathroom had obviously not been cleaned and looked as though the previous occupants had shaved in it then left it as it was. It was pretty disgusting but I rinsed it out and carried on. Went to sit on the sofas which, although comfy, seemed very grubby and worn. After a long tiring day we then went for a shower only to discover that it was impossible to regulate the temperature which went from scolding hot to freezing cold. We had various attempts at sorting it, but eventually gave up. Decided to make a cup of tea to discover the kitchen tap looking pretty unhygienic and had to further rinse out tea stained mugs before using. The filters on the cooker hood looked like they hadn't been cleaned in many months if not years and the tea towel and dishcloth smelled awful. It is at this point we were pretty fed up and considered looking for other accommodation but it was getting late and we intended leaving pretty early the following morning. As it was getting colder at this point we put some heating on only to discover this made the musty smell worse. We rang the owner Wayne to complain but he was in Manchester and said he could do nothing at that time and that the previous occupants had not complained. As we then continued to look around the cottage we discovered that there was no mattress protector on the bed and the sheets were pretty threadbare. The dust on the headboard was pretty thick and general cleanliness was appalling. Wayne's response to our complaints was, in general, sarcastic and apparently our comments had "Amused" him. We however are not amused and intend to go to the small claims court with our photographic evidence of the dreadful hygenic conditions. Please ensure you read all reviews as it appears others have had the same experience.
We had a great stay at Wye View after a long day of walking. Wayne was massively hospitable and helpful. We cooked dinner in the well-appointed kitchen and then just ate, drank and relaxed on the patio taking in the beautiful views. Everything inside was clean and comfortable. Terrific experience.
Located just a few miles from Bakewell. Beautiful views! Wayne was Brilliant and a gentleman and told us the history of the little cottage and the area. Very Clean and cosy. Our little boy absolutely loved it and cried when we had to leave. Will definitely stay again when we visit. Dont know why there are bad reviews on here but take it from us. Its a cottage which has been there since the 1500s and well worth the stay. What do you expect. We LOVED our short stay. Thank you Wayne. We will probably see you again in the summer
Beautiful and well-equipped cottage, perfect for a short stay to explore the quaint towns of Matlock and Bakewell close by. Wayne is very friendly and helpful and responded quickly to any queries I had. A definite recommendation! Thank you Wayne.
Firstly, we received a warm welcome from Wayne, the cottage is unique, if you're looking for a quiet and relaxing getaway with character, this is it, the accommodation is clean and perfect for a couple, or four at the most, it's small but overflowing with it's own personality, there is just one thing, it's not suitable for children who are young enough to require constant supervision, we intend to come back a soon as we can, very highly recommended. As for the negative reviews, they can't have stayed at the same place as we did. IT WAS FANTASTIC.
Recently stayed here cant rate the place high enough. Wayne is more than helpful and more than professional. The prettiest calmest place I've stayed in. We as a group had a wonderful comfortable time. Cleanliness was above and beyond and enough stuff provided to make it a comfortable easy enjoyable stay. Anyone looking to stay disregard any previous negative comments that have been said and go and witness the incredible views and beautiful beuilding for your self. Great for couples great for friends and great safe space to enjoy as a family. Plenty to do in both villages just minutes from the cottage.
Well what a let down ...
The area is beautiful and views from the cottage lovely but all good ends there.
The accommodation is very worn , grubby , tired and smells .
Definitely not what shown in the advertising literature, the settee which was a leather one in the picture is replaced by an old worn and dusty material one.
There was a mouldy dishcloth left in the Sink , centipedes in the bathroom and insects throughout the property.
When we left all of our clothes smelt and we have to wash everything.
Would definitely not recommend this property but would recommend the area.