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“H's..........horrific!!!!”

H's wine Bar & Restaurant Cafe
Ranked #58 of 88 Restaurants in Bakewell
Cuisines: International
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 20 November 2013 via mobile

We popped into this cosy looking little restaurant for a spot of lunch not expecting the worst dinning experience ever. The waiter did not have full knowledge of the basic specials board nor drinks that were available. Another pair of diners complained about their meal only to be bad mouthed by the staff in the kitchen which diners could very clearly hear and was continued to be bad mouthed after they had left. This was so uncomfortable to hear and did not make a good atmosphere. After they had had this complaint you would think that the service and food would improve..... Oh how very wrong we were. The lasagne that had been served was burnt and looked like a microwave meal not appatising at all. When we complained about the food it was taken away and then nothing nobody appologised for this appauling food or what we had previously had to experience with the other customers. We will not be eating here again not that we ate today. And we will definately not recommend them to anybody else!!!!!

1  Thank imthebest1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 - 109 of 154 reviews

Reviewed 13 November 2013

The food was average if not a little bit greasy. two Items added to my breakfast that weren't requested such as mushrooms and black pudding.

Whilst this may well have been a misunderstanding the blame clearly lays with the management. On the morning visited they had two new and very nervous members of staff who were just starting their new jobs and whilst the nerves can be forgiven and accepted what was very off putting was the attitude on the owner/manageress who virtually called me a liar and said I had ordered a full breakfast when I new what I had specifically asked for.

Perhaps madam you would be better of training your new staff adequately before letting them take orders or communicate with customers. The poor lad was very apologetic but I was happy that he made an innocent mistake, what the owner/manager should have done was accepted that these things happen and put the customer before the profit sometimes.

As a result of this I did not return during our stay even though the quality of the food was reasonable. .

Thank BigSteve31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2013 via mobile

Went to Bakewell on a day out with my boyfriend and decided to stop here for a cup of tea and a bakewell tart, but on seeing the scones, decided on a cream scone and a hot chocolate instead! O M G! These are thee nicest scones I have ever tasted! Absolutely beautiful, melted in your mouth! Didn't need the cream or jam, or even any butter on, they were absolutely perfect! Beautifully homemade, I wish we'd bought a dozen home! Very reasonably priced as well! I cant wait to go back! Excellent service, very friendly and prompt. Lovely, clean, and tidy! Toilets were very clean as well! Also has a take away bit so you haven't got to sit down inside if you haven't got time or just want cakes to take home with you!

Thank Sammychelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

Lovely music fantastic food great atmosphere will definitely be back. The food alone represented great value for money. The entertainment was so good we have booked the guy for our wedding! Fantastic night and our thanks to Helen and her staff !

Thank Damian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

Stopped here for lunch. Initial service was good; orders taken, drinks brought. A slightly longer wait for our meals (saw notice in the window advertising for more waiting staff, which explains it). Our waitress, without prompting from us, offered a free drink to compensate for the wait.
The food was good quality and very good value - the £8.95 menu included rump steak with veg and choice of potatoes.
Pleasant ambiance and furnishings.
Well worth a visit.

    • Value
    • Atmosphere
    • Service
    • Food
Thank sunsmuggler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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