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“Rustic charm”
Review of Monsal Head Hotel

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Monsal Head Hotel
Ranked #5 of 6 Hotels in Bakewell
Norwich, United Kingdom
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Rustic charm”
Reviewed 3 October 2013

We have been coming to Derbyshire for many years and love going to Monsal head for the views and to the stables bar for a meal and a drink.We love the rustic charm of the Stables bar and hope that doesn't change.Walkers with or without dogs but usually with their wet coats and boots are as welcome as every one else and that is what we love .
We have been staying on a caravan site locally this week and after going for a 10k walk around Monsal dale today and getting quite wet, we were looking forward to a late lunch/early tea in the Stables.we were warmly welcomed by the young lady in the bar. She was attentive to everyone who came in, the food arrived promptly and was enjoyable.
The quirky decor, the wonky floors, the welcoming wood burner,all go to make this place special.
We love the ambience here so ,please, don't change.! I know we are not alone in this.
I can't review the actual Hotel as we have never stayed here but, to the manager, you have a special place here,so look after it!

Room Tip: The rating is just for the Stables Bar.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank josie-steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshirew, General Manager at Monsal Head Hotel, responded to this review, 10 October 2013
Thank you for your wonderful review and realistic feedback regarding your recent visit. As the new general managers at the Monsal Head Hotel myself and my partner Hannah are committed to providing the best possible service combined with excellent food in a relaxed enviroment with beautiful views. We are intending over the coming months and even years to ensure refurbishments take place but we will always honour the beauty that the Monsal Head Hotel and Stables bar has to offer.

Keith Robson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Any
English first
Sheffield, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2013 via mobile

We booked the Monsal Head as a last minute night away. I booked over the telephone with the hotel and the lady who dealt with the booking was very helpful and efficient, booking us into a room with beautiful dale views.

On arriving at the hotel we were greeted by the manager who quickly checked in and made us feel welcome.

The bedroom was a good size and the bed very comfortable. We felt that the room could do with a lick of paint and the bathroom was in need of modernisation. As mentioned above, the room had wonderful views but the windows could do with a clean/perhaps replacement in order to fully appreciate the view! Although as we only stayed one night these things did not overly bother us.

We were booked into the restaurant for dinner. The restaurant was busy and had a good atmosphere. The food was delicious, the lamb main was particularly good and cooked perfectly. The chocolate dessert gorgeous - the perfect way to finish my meal!

At breakfast there was a good selection of food. We chose the full breakfast and this was equally as good as the evening meal - the bacon and sausages were lovely and none of it felt greasy!

All in all we had a very enjoyable stay.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshirew, General Manager at Monsal Head Hotel, responded to this review, 10 October 2013
We would like to thank you for you r genuine review which reflects everything that is the Monsal Head Hotel. As the new general managers we are committed to making the hotel the premier hotel of choice whenever visiting the peak district. Plans are in the pipeline for all repair works to take place and we are in final discussions regarding a light refurbishment of all our period rooms.

Your comments regarding dinner service have been relayed to our whole team including the kitchen brigade, service can only be amazing when you have an amazing kitchen team behind you and we believe that is what we have at this hotel.

We look forward to welcoming you again in the future.

Keith Robson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sleaford, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2013

We stayed at the hotel last weekend (Sept 28th) and we cannot rate this highly enough. We had a lovely room - one of the recently refurbished ones - and had a great stay. All the staff were fantastic and the food was absolutely wonderful! Full marks to the chef and the waiting staff! We would definitely recommend this hotel and the restaurant. Thank youfor making our weekend away so special.

Room Tip: We stayed in an executive room - lovely!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshirew, General Manager at Monsal Head Hotel, responded to this review, 10 October 2013
We are so pleased that your stay warrented such a fantastic review and goes to show that our hard working and dedicated team were attentive to your needs. We only move forward by such reviews like yours. Implementing the best possible standards is one thing maintaing them is another and your feedback proves as the new managers of the Monsal Head Hotel that we are heading in the right direction.

We look forward to a return visit by yourselves should you ever be in the area in the future.

Keith Robson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Tyneside
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 September 2013 via mobile

We held our wedding reception at Monsal Head 24 years ago. The food then was unusual but plainly cooked and plentiful and the service was friendly and unpretentious. We have been back a couple of times, caught a couple of decent but perhaps over ambitious meals, seen a not entirely convincing makeover from chintzy English to Mediterranean, and always regarded it as special to us, but generally rather quirky.

We chanced by yesterday, with the car parks and local lanes packed with families enjoying the Indian Summer. It seemed impossible there would be an unbooked table - but in fact there was only one other table taken in the main restaurant. Later a number of families arrived, but with so many on the doorstep, and with food of the quality of that we had, it seems extraordinary that the main restaurant is not busier. I can only think of a couple of things - the pricing could be offputting (we overheard a couple say 'we aren't paying those prices' as we arrived'), perhaps because expensive and modest are intermingled on the menu of both restaurant and bar, and service for families seemed a little slow - but perfect for our leisurely lunch. Anyway, our food was excellent value, and stunningly cooked and presented. The soufflé we shared was imaginatively paired with sweet, young beetroot, plump raisins and tangy orange curd. The main courses - homemade beef and potato pie in a light, crisp pastry, loaded with tender, slow-stewed beef, and a varied, punchy and filling bouillebaisse, were perfect. We again shared a dessert of lime posset, sorbet and rich, tart forest fruit compote. A really excellent value high quality half bottle of champagne was an anniversary treat that helped it go down. Yes, the loos were scruffy (memories of my best man being sick in there all those years ago were not erased);yes, we spent an hour and a half eating; yes, we spent £60 on lunch for two. But this was consistently the best food we have had in a long time, the service was informal, helpful, and knowledgeable, and the location has few equals in the world. Maybe the issue is that Monsal Head can't quite decide what kind of restaurant it is. Bless it for that - next time it might be burger and chips we want after a long walk. But, one way or another, we will be back.

Stayed September 2013, travelled as a couple
Helpful?
Thank Whitleywanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshirew, General Manager at Monsal Head Hotel, responded to this review, 1 October 2013
Thank you for your excellent review it is a personal compliment to see that my team looked after you in a manner that you would expect and that the food was to your liking.

As the new general Managers myself and my partner Hannah are aware that there are areas of the hotel that require a little more attention than others and the Toilets in the Longstone restaurant are on that list. There is to be remedial work taking place very shortly with a full refurbishment to take place next year.

We are very glad that you chose the monsal head hotel for your dining experience and definately welcome you back in the hear future wether it be to the restaurant or just for a coffee and a quick bite to eat in our stables bar.

Kindest regards
Keith Robson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
145 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 29 September 2013

What a shame that we had to wait over an hour between courses for our lunch on Sunday.
We were on a family day out and this really made the end of the day quite sour as we had to rush to get back to our various appointments.
There was no real apology and nothing was offered to compensate.
Only offered one drink in the two and a half hours we were there!

  • Stayed September 2013
    • Location
    • Cleanliness
Helpful?
Thank Mrshallam79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshirew, General Manager at Monsal Head Hotel, responded to this review, 30 September 2013
As the new general manager of the Monsal head hotel I would like to pass on my personal apologies for your believed shortfalls in service for Sunday Lunch. We appreciate all feedback and can only improve once this feedback has been given.

I have also investigated with my colleague who was working shift that day and they have commented that the restaurant was extemely busier than anticipated on your visit and although there were several delays they were not as extensive as you have stated.

If ever visiting the area again please do not hesitate to contact myself personally and I will endeavour to ensure you have an enjoyable return visit.

Keith Robson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ludlow, United Kingdom
Level 5 Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 September 2013 via mobile

Views across Monsal Dale were the saving grace of our room. The "en suite" shower was in a cupboard and the room in need of refurbishment. In short, at £110 a night it was overpriced.
The Stable Bar has better atmosphere than the restaurant - the menu was the same in both.
Superb area for walking.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonVic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshirew, General Manager at Monsal Head Hotel, responded to this review, 30 September 2013
Thank you for your feedback, Having been the new general Managers of the Monsal Head hotel with my partner we have had the opportunity to troubleshoot certain areas within the hotel that require our attention over the last few weeks.

We have put in place a light refurbishment for 5 of our rooms and this will take place in mid November. We have also completed 2 full refurbishments of bedrooms which includes walk in power showers,electronic radiators and modern accessories.

I am slightly disappointed that nothing was stated at the time of your visit. Should you ever be returning to the area I would be delighted to showcase to you our newly refurbished rooms which may restore your confidence in our hotel once more.

Keith Robson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lyme Regis, United Kingdom
Level 6 Contributor
229 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 September 2013

We recently stayed at the Monsal Head Hotel with our two Border Terriers. We were all made very welcome. Our room had been recently decorated and had a lovely shower. It was a small double but very comfortable. Next time we would book direct with the hotel and ask for a room overlooking Monsal head itself - we booked the last room so it wasn't possible. Food in the restaurant was excellent with the best fish soup this side of France.

The " Full Monsal" breakfast was excellent but the size of it defeated us - you don't need to eat all day. Dogs can stay with you while you eat in the Stable Bar but it is very popular in summer so get there early

Room Tip: Ask for a room with a view Great footpath along the railway line to Bakewell
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ktpcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshirew, General Manager at Monsal Head Hotel, responded to this review, 30 September 2013
Thank you for your wonderful comments regarding the Monsal Head Hotel. As new general Managers myself and my partner take pride in the service we give and also in the food we serve. Dog friendly in the countryside is a must and this is the way we will always remain.

Hope to see you again in the near future.

Keith Robson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monsal Head Hotel

Property: Monsal Head Hotel
Address: Monsal Head, Peak District National Park, Bakewell DE45 1NL, England
Region: United Kingdom > England > Peak District National Park > Bakewell
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #5 of 6 Hotels in Bakewell
Price Range (Based on Average Rates): ££
Number of rooms: 7
Official Description (provided by the hotel):
The Monsal Head Hotel is situated at the peak of the Monsal dale. The hotel itself is steeped in history whilst the Stables bar which has stood the test of time for over 200 years still holds the quirky values today as it did then. Offering a fine selection of beers supplied by local micro breweries. Food is of the highest offering with everything from light bites to hearty meals with an enphasis on good quality local produce all made on the premises. ... more   less 
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Also Known As:
Monsal Head Bakewell
Monsal Head Hotel Bakewell, Peak District National Park

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