We decided to have pudding here after having a lovely sunday lunch at a restaurant near Belper called the angelers rest. The cafe was full when we first walked in so i went to the counter to be immediately told before i even opened my mouth there's a 25 min wait. Because it was full and there was no where to sit, i asked do you do takeaways to which i got an abrupt response by the lady behind the counter there's still a 25 minute wait. I said thanks we'll come back later. However just as i was walking out a table became available so we sat down. Our table needed clearing we sat and waited as tables without people at them were being cleared but she left ours. We noticed that people were walking out who hadn't been served. After about 20 mins she eventually came to our table to ask if we had ordered. She cleared our table and took our order. We noticed that as people were getting served cuttlery was being taken from other tables to be given to these people, this happened with every order being brought out. As people left other people were coming in. We have now been waiting an hour in total and we noticed that other people who had ordered after us were getting thier meals. After the 3rd person who ordered after us got thier meal, i politely made enquirerys at the counter, "have you forgotton us because people who ordered after us have been served" she asked me what i ordered and shouted accross to the kitchen and they said it was on its way. As i walked back to my table she shouted at the top of her voice so the whole restaurant could hear " i'm getting it in the neck from people when i've already told them there's a long wait". When we finally got our meals they each came out about 5 mins between each other and my son had finished his before my father had even got his. The lady behind the counter was rude and unprofessional she wiped the tables and put the food off the tables into her hand and chucked it on the floor. She never washed her hands after doing this and she was serving food. we had no clean cuttlery and we had to ask for some which was then taken from another table. After all this the pancakes were cold, bland and nothing special. Also the gents toilets were still out of order they must have been broken for quite a while as other people have put this about the toilets in their comments. All in all, this is the worst place we have ever been to. Avoid this dive! These people don't deserve custom.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.