We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,194)
Filter reviews
1,194 results
Traveller rating
462
361
213
105
53
Traveller type
Time of year
LanguageAll languages
More languages
462
361
213
105
53
Show reviews that mention
All reviewsgolf coursest mellionsuperior roomelemis toiletriesgolf resortbalcony overlookinggolf breakpro shopgreat golfcar parkleisure facilitiesin excellent conditiongreat weekendwedding receptionbiscuitsnicklauscourses
Filter
Updating list...
1,159 - 1,164 of 1,194 reviews
Reviewed 21 June 2010

My partner and i went to st mellion as a wedding anniversary treat. Lawrence was brilliant and took us to our rooms personally and was very friendly, talked us through the hotels facility's and where everything was. It was a good start. The room was again beautiful and spacious, we had superb views of the golf course.

However, we went to the brasserie for dinner and were shocked and appauled at the state of the service. Kirsty was terrible, she was rude and unhelpful and disinterested in talking to us about the menu. The restaurant wasnt too busy so we expected more attention from her as our waitress, but she spent more time flirting with the man behind the bar than looking after us. she didnt give us a soup spoon when my husband had soup and he had to ask the girl who deivered our food. Between courses Kirsty left our plates on the table and didnt check us. l had to ask another waiter to look at the desert menu. The table next to us experienced the same abrupt poor service from her and were considering making an official complaint but Kirsty told them (whether this be true i dont know) that the manager was on holiday and there were no supervisors on shift. However, on the plus side the food was excellent.

In light of this husband and i then desided not to eat at st mellion for the next few nights.
But when we did, the service was totally different. We were personally taken to our seat and a friendly waitress (george on the name badge, but after some confusion and explanations it turned out she was in fact called georgina) came over promptly gave us menu and took our drinks order. She then came back over with our and chatted about the menu, the wines she would recommend for the food and the places to go in cornwall. eventhough (unlike when kirsty was serving us) the brasserie was really busy. She bent over backwards for us and was a asset to st mellion. However, we did discover that she usually works in the fine dining resturant (which after her recomendation, we booked for the following night-excellent service there too, will come onto that later) which may have been why her service was so attentive. We urge st mellion to train more staff like her for the brasserie.
As i said earlier, we went into the fine dining restaurant the following night. The food was divine and the service was brilliant. The bar man (whose name i have forgotten) was very knowledgeable on both wine and cocktails and made our cocktails perfectly. I would recommend a visit to an boiesti (the restaurant) for anyone staying at st mellion.It was a perfect evening.

so overall we enjoyed our stay. But would recommend to any future visitors to avoid being served (or ignored) by kirsty.

  • Stayed: May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lauraloooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2010

We have just returned from the hotel and will be returning. It is a golfers hotel but as non golfers we found it a lovely place to stay. The rooms are very modern and the bathrooms are fab, I would like to have put the bath and bed in my case! I like little luxuries when i go away and the Elemis products provided were lovely. It was worth spending the extra money on a superior room, sitting out on the balcony over looking the course was very relaxing. Dinner was very good.
We had a problem whilst staying and the staff couldn't have been more helpful.

  • Stayed: June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kaz1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2010

its a lovely place but went to restaurant for my breakfast and the service is very poor as i have to wait an hour for my boiled egg and when its arrives its runny hasnt cook the way i wanted and there is only two staff workin in a busy restaurant i feel sorry for the waitress.

  • Stayed: May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank maridonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2010

The Dining for a group of 13 golfers was in the Brasserie, breakfast was excellent, shame it couldn't be extended to the evening! On the first night we were given a set menu which consisted of one meat dish, together with the fixed menus for the next three nights. To say they were minimal incontent is an understatement, the reason given was that we were a group of 13! Only when we said we would eat in four groups did we get offered the full Brasserie menu. Can you believe it took in excess of 2 and a half hours to serve three courses on each subsequent night!
The leader of our group asked to see the manager - he was too busy!
Golf good, hotel good, Brasserie dreadful

  • Stayed: May 2010
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank SKISONA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2010

After having to check out of a hotel in Plymouth as it was absolutely disgusting we booked into the St Mellion. I'm surprised about the previous comments I have read here as our stay was brilliant. My partner is a full time wheelchair user and this hotel was absolutely perfect for him. We had lunch in the brasserie which was delicious and the staff are very friendly and very helpful.

Would highly recommend it

  • Stayed: April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dm342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StMellionManager, Business Development Executive at St Mellion International Resort, responded to this reviewResponded 14 May 2010

Dear dm342,

Thank you very much for your fantastic feedback! I am so pleased that you enjoyed your stay with us here at St Mellion and will pass on your comments to all our staff.

We look forward to seeing you again soon!

With Many Thanks and Kindest Regards,

Lisa Brammer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews