Called on the way home from visiting Newcastle uni with our daughter as a treat . We have been before with friends and haven't stopped telling everyone how wonderful it was ! Unfortunately this visit was not the same . We were welcomed and sat efficiently by friendly staff . It was very cold due to the outside door being open after several requests it did get closed ( only to be later left open again !) we ordered steaks and Grace ordered a burger unfortunately my steak was too rare for me , so it was sent back which by the time it arrived my husband and daughter had finished their meal !! Their meals were lovely . Whilst I appreciate everything was re-cooked I would rather have eaten at the same time !! . We ordered desserts which did take a long time to arrive, they had clearly been out ready for sometime as my ice creams although lovely were melted to almost yoghurt ! I mentioned this to the waitress who was very friendly . It was removed from the bill , which initially had an extra steak & sauce on !! . We ate at 6pm. Not long after a large party of over loud people arrived think it must have been a race day ! ( one to avoid !! ) overall disappointed as we were thinking of returning over xmas and staying over .
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