We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Had to leave”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Moorlands Country Guesthouse
Ranked #1 of 1 Hutton B&B and Inns
Certificate of Excellence
Blaina, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Had to leave”
Reviewed 11 August 2014

Booked this as a present for my mam and husband for my Mams 50th booked 6weeks in advance so nothing could go wrong had booked private facilities as I would expect this in this day and age and for 130 for two nights I would also expect this.
When my mother arrived she was told that her bathroom was down the hall and was shared with other guests. When she said that this was not correct she was told she was wrong.
When I checked my conformation this was not the case I had booked private when I contacted them she said she had given my booked room to other guest and only had that available and didn't see the problem as the only had to share with another room.
Then asked what I wanted her to do as there was nothing else she could do. I asked for money back which she agreed and my mother had to go find alternative accommodation on what was suppose to be a 50th birthday present.
Would never recommend this place

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorlands_Guesthouse, Owner at Moorlands Country Guesthouse, responded to this review, 13 August 2014
Thank you for your review. I am so sorry that this unfortunate error occurred and your Mum of course would have been disappointed. I have contacted Freetobook to ensure the room is advertised as a standard room with shared facilities as obviously this has not been clear in the past. Regards Margaret Holt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

132 reviews from our community

Traveller rating
    100
    24
    4
    2
    2
See reviews for
66
40
8
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Birmingham, United Kingdom
Level Contributor
177 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 28 July 2014

I took my mother for a three day break to this lovely period guesthouse in the village of Hutton as a birthday treat.
The room(ground floor ensuite twin)was perfect, as my mother can't manage stairs too easily.The gardens were so pretty-a peaceful and relaxing environment for reading or enjoying a cup of tea.
The owner, Margaret, was friendly from the outset, and the cooked breakfast each morning was plentiful and fresh-delicious!
This guesthouse is a perfect base from which to explore Somerset.Wells, Glastonbury, Burnham on Sea and Cheddar Gorge are all within easy reach and the seafront at Weston Super Mare is 10 minutes drive away.
We thoroughly enjoyed our stay here and would recommend it wholeheartedly.

Room Tip: Ground floor twin en suite room is ideal for anyone with difficulties climbing stairs
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank paulinehall33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorlands_Guesthouse, Owner at Moorlands Country Guesthouse, responded to this review, 29 August 2014
We were delighted you enjoyed your stay with us. My sincere apologies for not responding
sooner, a huge oversight on my part.. You were such charming and interesting guests and we
thank you for your comments.
.
Margaret
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2014

I loved our period room with all the lovely furniture, and the garden was to die for! we were made to feel very welcome without the feeling we were being watched all the time, it was a relaxing place to be and we intend to go back! the room was on the ground floor which was perfect for me as a disabled person, we LOVED it!!
Teresa & Geoff

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Dantess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorlands_Guesthouse, Owner at Moorlands Country Guesthouse, responded to this review, 5 August 2014
We are so pleased you loved it here. It makes us happy too and you even had wonderful weather.
A good bonus. Be great to see you again maybe sometime in the future.
M.L,N.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Yorkshire, UK
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 July 2014

Margaret and her family offer a lovely break as well as a base for exploring the area. The hotel is a beautiful old house which has kept much of it's character. The bedrooms are quaint and have some great vintage pieces of furniture. There is easy parking and very friendly breakfast service. The gardens around the house are just lovely and the pub over the road ideal for your evening meal, good quality bistro style food and top class beer.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank TheWeezle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorlands_Guesthouse, Manager at Moorlands Country Guesthouse, responded to this review, 10 July 2014
It was lovely to have you stay with us and we are delighted you enjoyed both the lovely house and pretty gardens. Look forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 July 2014

Margaret was very welcoming and we had a charming attic room with exposed beams and full of character. The breakfasts were great and there was a pub across the road which provided good value for money meals. We enjoyed visiting cheddar gorge and uphill village near Weston super mare. The house is in a great location with beautiful gardens. A very enjoyable stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorlands_Guesthouse, Manager at Moorlands Country Guesthouse, responded to this review, 10 July 2014
We were so pleased you were able to visit us during your time in the UK and are glad you had such a pleasant stay. Hopefully see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 June 2014 via mobile

A beautiful period character filled guest house with a large landscaped garden that's run by a lovely lady and her family. Zee stayed in a double room with em suite shower room. Spotlessly clean room and a comprehensive choice of breakfast. Doggie friendly too.

All in a charming village just 10 minutes from Weston-Super-Mare.
We would recommend it!

Stayed June 2014, travelled as a couple
Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorlands_Guesthouse, Owner at Moorlands Country Guesthouse, responded to this review, 10 July 2014
It was a pleasure to meet you and we were so pleased you enjoyed your stay with us. It has been so nice having visitors from this country and around the world who have enjoyed staying in this beautiful house.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dudley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

Margaret welcomed me & my family from the moment we arrived. The house was full of period features and the family room was large and comfortable with stunning views of the beautifully maintained gardens.

Margaret's daughter in law intoduced my 3 boys to her adorable dog, Millie. They thoroughly enjoyed playing football with Millie in the garden.

Breakfast was perfect, Margaret was very accomodating.

We would highly recommend.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaynorLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorlands_Guesthouse, Owner at Moorlands Country Guesthouse, responded to this review, 26 April 2014
Thank you for your kind words. We are so glad you enjoyed your stay here with us and look forward to welcoming your lovely family here again in the future. Millie will also be very pleased to see you!

Regards

Margaret
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Hutton
0.6 mi away
Premier Inn Weston-Super-Mare East (A370) Hotel
Premier Inn Weston-Super-Mare Ea...
#7 of 28 in Weston-super-Mare
4.0 of 5 bubbles 755 reviews
1.5 mi away
Premier Inn Weston-Super-Mare (Seafront) Hotel
Premier Inn Weston-Super-Mare (S...
#6 of 28 in Weston-super-Mare
4.5 of 5 bubbles 1,347 reviews
1.8 mi away
Cabot Court Hotel
Cabot Court Hotel
#3 of 28 in Weston-super-Mare
4.5 of 5 bubbles 787 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Beachlands Hotel
Beachlands Hotel
#1 of 28 in Weston-super-Mare
4.5 of 5 bubbles 423 reviews
1.8 mi away
Lauriston Hotel
Lauriston Hotel
#11 of 28 in Weston-super-Mare
4.0 of 5 bubbles 236 reviews
3.8 mi away
Best Western The Webbington Hotel and Spa
Show Prices
Show Prices
Show Prices

Been to Moorlands Country Guesthouse? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Moorlands Country Guesthouse

Property: Moorlands Country Guesthouse
Address: 30 Main Road | Somerset, Hutton, Weston-super-Mare BS24 9QH, England
Phone Number:
Region: United Kingdom > England > Somerset > Weston-super-Mare > Hutton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Hutton
Price Range (Based on Average Rates): £
Number of rooms: 6
Official Description (provided by the hotel):
We offer quality Bed and Breakfast accommodation at our Georgian country guest house in the village of Hutton in Somerset, close to the seaside resort of Weston-super-Mare and the famous Cheddar Gorge. All our guests are accommodated with a full English breakfast. There is ample car-parking in the grounds. Moorlands stands in beautiful landscaped gardens and Hutton village lies under the steep wooded slopes of the Western Mendips. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Priceline and Agoda so you can book your Moorlands Country Guesthouse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Moorlands Country Guesthouse Hutton, Weston-Super-Mare

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing