Booked this as a present for my mam and husband for my Mams 50th booked 6weeks in advance so nothing could go wrong had booked private facilities as I would expect this in this day and age and for 130 for two nights I would also expect this.
When my mother arrived she was told that her bathroom was down the hall and was shared with other guests. When she said that this was not correct she was told she was wrong.
When I checked my conformation this was not the case I had booked private when I contacted them she said she had given my booked room to other guest and only had that available and didn't see the problem as the only had to share with another room.
Then asked what I wanted her to do as there was nothing else she could do. I asked for money back which she agreed and my mother had to go find alternative accommodation on what was suppose to be a 50th birthday present.
Would never recommend this place
- Official Description (provided by the hotel):
- We offer quality Bed and Breakfast accommodation at our Georgian country guest house in the village of Hutton in Somerset, close to the seaside resort of Weston-super-Mare and the famous Cheddar Gorge. All our guests are accommodated with a full English breakfast. There is ample car-parking in the grounds. Moorlands stands in beautiful landscaped gardens and Hutton village lies under the steep wooded slopes of the Western Mendips. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Priceline and Agoda so you can book your Moorlands Country Guesthouse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Moorlands Country Guesthouse Hutton, Weston-Super-Mare