The facilities were good (the pool and gym), but we found the reception staff to be a little curt and not that helpful. The rooms could have been slightly more luxurious (rather basic for my tastes) and one of the rooms was not well prepared (water, biscuits, tea and towels for single rather than the booked double occupancy). Generally lacking attention to detail.
We mentioned at time of booking that we had two vegetarian people - and the hotel offered to get in some veggie alternatives for breakfast (eg, sausages). Unsurprisingly, such alternatives were not offered and not available as agreed.
Finally, I have a preference for settling the bill upon check-out rather than at arrival, especially when the credit card details have been taken at the time of booking. There is also some noise from the nearby railway if the bedroom windows are open and the is no air conditioning. Best to avoid the rooms on the railway side.
- Official Description (provided by the hotel):
- Situated in the picturesque village of Wetheral close to historic Hadrian's wall and the city of Carlisle, the Crown can be easily reached by road as it is only two miles from either junction 42 or 43 of the M6 motorway network. The hotel offers a wide range of four star accommodation to suit everyone: tasteful rooms, executive rooms, superior rooms suites and cottages. We also offer a selection of pet friendly rooms. Our 51 bedrooms offer en-suite bathrooms, iron and ironing board, flat screen TV and DVD player, trouser press, hospitality trays, radio alarm clock, hairdryer, direct dial telephone, in room safe and complimentary fibre broadband. For added luxury our executive and superior rooms, suites and cottages offer bathrobes, slippers, deluxe toiletries, coffee pod machines, hair straighteners, mineral water and local fudge. Executive rooms also offer balconies overlooking our hotel gardens. Our superior rooms and suites offer a Jacuzzi in the bathroom, smart TV's and fridges. For guests requiring even more space and privacy we can offer the Crown cottages, Inglewood and Willow, two self-contained apartments in the grounds of the hotel offering all the comforts of home. The Crown offers residents extensive leisure facilities with a 12 metre swimming pool, two level fully equipped gym, exercise studio, squash court, Jacuzzi & steam room. There are also two beauty rooms offering a range of treatments using Elemis products and a fully equipped nail studio. Pamper days and Spa breaks are also available. ... more less
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- Also Known As:
- Crown Wetheral Carlisle
- Hotel Crown Wetheral
- Crown Wetheral Hotel Carlisle