If I could give a 0 rating I would.
My Family made a booking 1 whole year in advance to secure a harbourview suite for new years eve. Upon arrival the room that was given was a studio apartment with no view. We paid $624 for 1 night. We found out when we sought to rectify the situations that the staff had intentionally tried to mislead us. They initially insisted that this was the room we booked for. When we explained that we had been there before and knew what the room was supposed to look like they were forced to admit that the reason why the room that, we confirmed 1 year ago was no longer available, was because they had given the room to a larger family that had arrived the night before and would be staying instead for 4 nights!!!! Dishonest management trying to take advantage of a quick buck. When you pay $624 at the very least you should get the room booked for. NOT a downgrade and an offer for a 10% discount. Inconvenient, unprofessional and disappointing. The booking was cancelled. I do not recommend this hotel
- Official Description (provided by the hotel):
- Rydges North Sydney is perfectly situated for the discerning traveller, within close walking distance to the North Sydney business district and only a short journey over the iconic Harbour Bridge into Sydney’s CBD. Completed in March 2011 a $2 Million accommodation upgrade included all corridors, completely refurbished bedrooms including carpet, curtains, cabinets, loose furnishings and freshly painted room. Dine in your room or MUNDO Grill and Bar offering an eclectic and exciting menu open 7 days. ... more less
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- Also Known As:
- Rydges North Sydney Hotel North Sydney
- Rydges North Hotel Sydney
- Sydney Rydges North Hotel