My wife and I arrived early on a Sunday afternoon, which is probably not the best time to arrive as the only food available was at the bar. Having said that, the roll I had was tasty but expensive.
Our room was dark with the fashionable " subdued " lighting ie insufficient. The usual toileteries, a good bed but small TV.
The bathroom was tired with cracked tiles, rusty pipes and less than big fluffy towels, one of which was torn. When using the shower the water pressure was low and the temperature fluctuated.
As the restaurant was not open on a Sunday night we ate at the bar which was not a happy experience. The pizza we ordered was soggy in the middle but burnt around the edges and no effort was made to replace it when my wife pointed out its condition. I do wish the waiter had not kept referring to the " chef ". There is no chef on duty on a Sunday night and no qualified chef would send such poorly prepared food out of the kitchen. Any well run hotel would at least have offered some compensation in the form of a free dessert or drink but this was not done. The best trained staff are not rostered on duty on a Sunday night which is unfortunate, as the hotel's reputation is diminished by poorly trained staff.
I might add a woman at another table sent her pizza back twice as it ( they ) were also burnt.
I would certainly not stay there here as there are other reasonable hotels in North Sydney.
- Official Description (provided by the hotel):
- Rydges North Sydney is perfectly situated for the discerning traveller, within close walking distance to the North Sydney business district and only a short journey over the iconic Harbour Bridge into Sydney’s CBD. Completed in March 2011 a $2 Million accommodation upgrade included all corridors, completely refurbished bedrooms including carpet, curtains, cabinets, loose furnishings and freshly painted room. Dine in your room or MUNDO Grill and Bar offering an eclectic and exciting menu open 7 days. ... more less
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- Also Known As:
- Rydges North Sydney Hotel North Sydney
- Rydges North Hotel Sydney
- Sydney Rydges North Hotel