The hotel is in a beautiful setting and we were delighted with our room which was extremely spacious with lovely view. The food was of excellent quality and my Arnold Bennett omelette was one of the best I have had in a hotel with spinach smoked haddock and gruyere cheese. The fine dining restaurant meal was very enjoyable also and the service impeccable.
However I do feel that the hotel was lacking a certain atmosphere and this was proven by the fact that an American guest who was a concert pianist and who had commenced a little impromptu music and singing session which was most enjoyable, and may I add also very civilised, was asked to stop playing at 11 30 pm as guests were sleeping upstairs. This felt a little inhospitable and I think all guests especially the Americans were surprised and disappointed.
The staff at reception were polite and helpful but I felt they were under pressure as they appeared to have to leave their work in a back room in order to deal with guests at the desk. It just did not feel like the " cead mile failte" which I have encountered in hotels of a similar standard in Ireland.
However I have to say that the staff in general we're all very pleasant and helpful and that I would certainly consider a return visit.
- Official Description (provided by the hotel):
- Lovingly Restored Country Lodge dating from 1765, overlooking Kenmare Bay & Sheen River Falls. ... more less
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- Also Known As:
- Sheen Falls Kenmare
- Sheen Falls Hotel Kenmare