I was very disappointed to hear that our usual high standards of cleanliness were not met during your recent stay at Seal Rock Cottage and I apologise if it caused you any inconvenience. After receiving your email and accompanying photographs I discovered that our usual (excellent) cleaner had been on holiday that week and a different cleaner had carried out the changeover clean and certain minor things were obviously overlooked. I would challenge the fact that you said the bathroom sinks were dirty; we explain to all guests that, due to our remote location, all our water comes from a private well and so can sometimes leave a slight brown staining on the sinks and toilets but they are perfectly clean.I am rather puzzled by your comment about the bed and mattress. Our beds are Hypnos divan beds - one of the best makes of bed available and all our bed linen is top quality, very high thread count Egyptian cotton. You can see from our other reviews that previous guests have commented on how comfortable the beds are. I was glad to read in your email that despite these small issues, you had a marvellous holiday at Seal Rock Cottage.