We stayed in a room on the second floor. The room itself was fine, but it was very noisy during the early hours of the morning. Obviously friends/family were staying in adjacent rooms on the floor, and they were in and out of each others rooms at very unsociable times from 5.15 a.m. onwards, talking and laughing very loudly, banging the doors continuously, with no regard whatsoever for other guests.
The spa was very pleasant except for the behaviour of children from 5 to early teens who were allowed to dive and jump into the pool from the sides continuously, shouting and screaming, and splashing everybody else in the pool and surrounding areas, which prohibited the enjoyment of swimmers and other adults using the pool.
These children/teenagers were totally unsupervised. The staff seem to think this was totally acceptable, and were chatting near the pool area at times when this was going on, and totally ignored it., From a health and safety viewpoint, it was also extremely dangerous behaviour.
There were children as young as 5 using the jacussi, eventhough this is for over 18s. I don't think the staff at reception in the spa area have a view of the jacussi or the whole pool area, but they had a clear view of the area that was being used for diving and jumping.
The hotel can be family friendly, but not at the expense of other adults, who obey the rules set down.
In my opinion the staff should have approached these children and told them that this type of behaviour was not allowed, and to cease immediately. Where were the parents/guardians of these children? The staff member is seated with his/her back to the spa area, and is relying on a camera, I presume, to see what is going on. There were times when there was no staff member in the spa reception area.
The restaurant and bar areas were excellent and staff friendly and helpful.
- Official Description (provided by the hotel):
- Welcome to the Kenmare Bay Hotel & Resort. Tucked into one of the most picturesque corners of the Wild Atlantic Way, the multi-award winning Kenmare Bay Hotel & Resort is the ideal retreat for exploring the gems of the Ring of Kerry and the Beara Peninsula, hosting your perfect wedding, or relaxing with friends & family. Situated on the Sneem road, just a few minutes' walk from the charming shops, pubs and gourmet delights of Kenmare Town, the Kenmare Bay Hotel is great place to unwind, with a state-of-the-art leisure centre equipped with pool, gym, jacuzzi and sauna. Whether you stay in the hotel itself in our standard or superior rooms or in one of our self-catering Luxury Lodges or Holiday Homes, you are assured of exceptional comfort, friendly service from our staff, and a thoroughly enjoyable stay. The Kenmare Bay Hotel & Resort is the one that visitors return to again and again. Once you've stayed here, you'll discover why ... more less
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- Also Known As:
- Kenmare Bay Hotel