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“Great Hotel”
Review of Brook Lane Hotel

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Brook Lane Hotel
Ranked #1 of 6 Hotels in Kenmare
Certificate of Excellence
Reviewed 16 June 2014

Stayed for a long weekend. Great service room was very nice. Staff are excellent and a great help the afternoon tea and dinner in the dining room were both very good even the piano music was good. Would highly recommend.

  • Stayed: October 2013, travelled as a couple
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Thank DublinMiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kenmaretourism, Una Brennan - Owner at Brook Lane Hotel, responded to this reviewResponded 17 June 2014

Thank you for your lovely review. I am delighted that you enjoyed your stay with us ,every Wednesday we have our very own Riverdance in the Hotel ,Local Irish musicians ,dancers ,for the local school of dance ,a great Irish experience !
Best Wishes
Una Brennan

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449 - 455 of 973 reviews

Reviewed 15 June 2014

My husband and I spent two lovely nights at the Brook Lane during a bike trip to Ireland. It is smartly decorated, clean and the food is good but that is not what sets it apart. The staff was absolutely fantastic. They helped us with the unexpected issues that come up during travel. Collin, who works in the pub, was absolutely charming. He told us about the interesting history of the area, gave us tips on what to do in town and poured the perfect pint. Well done.

  • Stayed: June 2014, travelled with friends
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Thank HeidiLoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kenmaretourism, Una Brennan - Owner at Brook Lane Hotel, responded to this reviewResponded 17 June 2014

Thanks for your very kind review,I will pass on your comments to Colin ,glad you enjoyed the Guinness,
Do call back and see us sometime
Best Wishes
Una Brennan

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Reviewed 15 June 2014

My partner and I have just spent two nights at this lovely hotel, I cant praise the staff enough for alltheir help, we had to leave the hotel at 5am to catch a flight, when they realized this they opened the breakfast room just for us even though it doesnt open until 8am, thank you so much it was such a lovely gesture. The hotel food was amazing and very reasonably priced, the rooms were lovely and would recommend upgrading to superior as an evening meal is included. Very clean and immaculate and definitely going to stay again.

  • Stayed: June 2014, travelled as a couple
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Thank 535amandab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kenmaretourism, Una Brennan - Owner at Brook Lane Hotel, responded to this reviewResponded 17 June 2014

Thanks for your lovely review and glad to hear that you will be back
Best wishes
Una Brennan

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Reviewed 11 June 2014

Una and her staff are absolutley amazing! This charming hotel is the perfect place to stay while in Kenmare. Great food, great hotel and great service! The rooms are wonderful and the hotel is so comfortable. Most importantly the staff is so friendly and the breakfest is great!

  • Stayed: June 2014, travelled solo
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Thank Cari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kenmaretourism, Una Brennan - Owner at Brook Lane Hotel, responded to this reviewResponded 17 June 2014

Lovely review ,thank you for staying with us
Best Wishes
Una Brennan

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Reviewed 11 June 2014

I want to tell you a story about the wonderful people who work at the exceptional Brook Lane hotel.

Late the afternoon of our final day there, I discovered I had a serious problem with our car, and without getting someone to hopefully fix it first thing next morning, I would have an issue completing the remainder of our vacation. Problem was, this was a bank holiday of a three day weekend.

I mentioned the issue to someone at the front desk, and even without asking for help, the entire hotel it seems swung into action. It was amazing -- after a bunch of calls they found a garage owner who ended up picking up our car at 8:30pm and delivered it back at 11:30pm in perfect working order. I couldn't believe it.

I tried to offer something to one of the hotel staff who spent a lot of time helping me communicate with the foreign-born mechanics, but he would not even let me buy him a beer. Everyone just helped because that is their nature, that's who they are.

The owner, Una Brennan, was really helpful, making calls herself and letting her employees step away from their busy duties to help.

We found every person in Ireland to be kind, cheerful and helpful. But the staff at Brook Lane Hotel simply blew us away with their sincere desire to help us -- always with a smile and that Irish optimism. We won't forget it.

  • Stayed: June 2014, travelled as a couple
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Thank slobizman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kenmaretourism, Una Brennan - Owner at Brook Lane Hotel, responded to this reviewResponded 17 June 2014

Thank you for your lovely review ,delighted everything worked out for you and your car was back in action ,Our local mechanic is a real gem ,great service at 8pm on a friday evening of a bank holiday weekend .
Hope we have the pleasure of welcoming you back to Kenmare sometime
Best Wishes
Una Brennan

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Reviewed 9 June 2014

We stayed here for one night and it was lovely! It is small, very clean and staff friendly. If you need a quiet night away with no kids its ideal! My only criticism is the breakfast, the choice of fruit and cereals was very poor, it looked like a very basic buffet, we did not enjoy the breakfast as much as we had hoped. Otherwise a lovely quiet night away, i would recommend this hotel!

  • Stayed: June 2014, travelled as a couple
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Thank francesork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kenmaretourism, Una Brennan - Owner at Brook Lane Hotel, responded to this reviewResponded 17 June 2014

Thank you for your lovely review ,we always have freshly made fruit salad every day ,fresh apples ,oranges ,bananas are available .We also provide 2/3 cereals ,most people rave about our Homemade Granola,this is so popular now ,we sell it from our Casey's @ home artisan food range, a freshly made seasonal compote is also provided for Breakfast
Best Wishes
Una Brennan

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Reviewed 9 June 2014

In the last two months I have stayed at the Brook Lane Hotel for two separate weeks. On the second occasion my stay was in the capacity as the leader of a group on a geological tour. It has been an immense pleasure. The hotel and all its rooms are beautifully appointed, spotlessly clean and tastefully decorated throughout. Every consideration has been made to make your stay enjoyable and comfortable from the time you arrive until departure. All the staff go out of their way to ensure your stay will be a memorable experience and are always helpful and friendly.The quality of the food and friendly service both at breakfast and evening meals is first rate and nothing seems to phase them. On my first visit at breakfast time one of the morning dining room staff was called out suddenly by her farmer husband who had a ewe in the back of his van having a difficult delivery. After a deft and expert delivery and a bouncing lamb our waitress was back on duty in the dining room a few minutes later as pristine as ever !
All the p[arty I brought to the hotel have expressed to me how delighted they were with everything about the hotel. A memorable visit for all and one which Una and her staff should reflect on the immense pleasure they gave to all the party. This hotel is difficult to beat

Room Tip: All rooms are of an excellent standard
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  • Stayed: June 2014, travelled on business
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Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kenmaretourism, Una Brennan - Owner at Brook Lane Hotel, responded to this reviewResponded 17 June 2014

Superb review ,thank you for staying with us at Brook Lane Hotel ,it was a pleasure to look after you and your group
Best Wishes
Una Brennan

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Additional Information about Brook Lane Hotel

Address: Kenmare | County Kerry, Kenmare, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Kerry > Kenmare
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Kenmare
Price Range: £94 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brook Lane Hotel 4*
Number of rooms: 21
Official Description (provided by the hotel):
Brook Lane Hotel is Kenmare's only four star luxury Boutique Hotel. Family run and managed with all local Irish staff. In Casey's Bar and Award winning Restaurant we source all our produce locally using the freshest ingredients to make the tastiest of dishes. There is ample free car parking and complimentary Wi-Fi throughout the hotel. Live music weekly with Casey's Inhouse Band keeps locals and guests alike entertained with traditional Irish music. There is also a fantastic Irish Dancing show every Wednesday from 8pm! Phone direct for seasonal offers!! ... more   less 
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Also Known As:
Brook Lane Kenmare
Hotel Brook Lane

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