Having stayed at the Downhill House Hotel before, I was looking forward to my return. The hotel is convenient, has a quite good restaurant and a pool/spa. The rooms in the main building are showing a bit of wear and some of the service was quite lacking. Booked for four nights and only had hot water on the first night. When informed, the staff made their apologies and provided their promises but were unable to deliver. The reception staff, night manager and hotel manager all provided various reasons but where unable to deliver hot water in the evening. Of significant importance was the delivery of wifi to the rooms but this too failed. While it was apparent a router in the hallway was no longer functioning, the staff and management were unable to secure a replacement during the four days.
- Official Description (provided by the hotel):
- Set in tranquil gardens near the banks of the River Moy in Ballina, Co. Mayo the Twin Trees Hotel (formallyDownhill House Hotel) is a family owned and managed hotel. The Moylett Family have been welcoming guests since 1936 and are proud of the excellent reputation the hotel has achieved over the years. Hospitality is a Mayo tradition and nowhere is the family tradition more honoured than at the newly renovated Twin Trees Hotel & Leisure Club (formally The Downhill House Hotel). With 55 comfortable bedrooms set in idyllic gardens within a 10 minute walk into Ballina town. Facilities include leisure Centre with indoor pool, Frogs Piano Bar, and excellent homemade locally sourced produce. Situated close to 3 golf links, Knock Shrine, 45 minute drive to Knock Airport. A long tradition of Irish Warmth & Hospitality awaits you. ... more less
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- Also Known As:
- Downhill Hotel Ballina