I was recently here for a family members birthday, and was told by many people how amazing this restaurant was and that their food was to die for and that the staff were fantastic, therefore I was really looking forward to our meal. However that was not the case!! The restaurant is lovely but up 2 flights of stairs so not great for buggys, the food was good but not amazing but the service was terrible!! We were waiting far too long to be served & to receive our food, we had a 2 year old and I had to ask the waiter 3 times for some bread to occupy her while waiting on her dinner and still never received it, had to ask a number of times for drinks for the other kids at the table but the best had to be the waiter giving my starter to someone else at the top of the table who said that it was theirs, then as I was the last at the table without a starter he gave me the one he had left, and when I said that was not what I ordered, he answered with "Oh well someone up the other end of the table said it was theirs sorry" he didnt offer to get me a new one of what I had ordered, he just stood their and as I didnt want to make a scene at someone elses birthday I took this seafood dish (which I would NEVER order) and ended up giving it to my husband. The tea & coffee was given to us about 15 mins before our deserts which I wlways thought was the other way around!! To be honest I would have no interest in going back their again, maybe it was just a bad day for our server but I think 3 and a half hours for a birthday lunch it not right.
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