Would have considered myself a good customer of this place over the years but recently its gone to the dogs, my last visit there at the brining of March 2014 was desperate.
Plate is completely over loaded and service staff don't have a good grasp/understating of English. This may seem like a low dig but really when you go to a local place for something to eat you need the staff carving you at the carvery to be able to completely understand what your saying to them.
When you walk in the door to the carvery, not o be confused with the restaurant upstairs, its different ball game. there is a smell and not a pleasant smell of cooking food more the one would akin to a hospital or OAP home!!! the lighting the place is poor and to be quiet frank its showing its age a little similar to the clientèle that now fragment it.
I had roast beef and it was completely tasteless. Cabbage which i said i didn't want not properly drained at service and a plate swimming in grave when i asked a little.
The lady before me tried to complain/rectify a similar error to no avail just ignored. The roast beef was tender but seemed like it had being boiled or cooked in vacuum bag water bath method, this is just in my own opinion but i did find it incredible that even with plenty of salt i could not revive the taste.
Its an awful pity this place is slipping it was great and represented good value for money popular amongst pensioners who would go down but even they are few and far between its was a place you would see plenty of local eating in but now and not this any more. I will be giving it a wide berth for some time to come the grand is closer and well staffed and a lovely surrounding. for two € or so extra at least you feel you had something special and is not falling off you plate trying to eat it.
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- Island View Malahide