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“Outstanding Hotel.”

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Castle Hotel and Leisure Centre
Ranked #1 of 4 Hotels in Macroom
Certificate of Excellence
Reviewed 13 March 2014

Family run hotel ,and it shows< staff very helpful ,friendly .Food very high standard ,not to expensive.You can enjoy a swim ,if you wish .Lovely home made brown bread. Its a quite town ,but a short drive to blarney . The staff in reception were outstanding. This hotel would suite retirement groups . The girls at reception will tell you all the places to see ,and give you maps . I was very impressed,rooms very clean nothing left to chance . Well done to all the staff there.

  • Stayed: November 2013, travelled on business
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Thank brosna11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlehotelm, Guest Relations Manager at Castle Hotel and Leisure Centre, responded to this reviewResponded 24 March 2014

Thank you for choosing to stay at The 4 Star Castle Hotel Macroom and thank you very much for letting others know about your experience. We are really pleased to know that your visit was a great success and you really seemed to have discovered all the great places to visit on our doorstep! I have passed on your very kind comments to our team and we all hope to have the pleasure of welcoming you back again one day.

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381 - 387 of 700 reviews

Reviewed 12 March 2014 via mobile

We for a wend away for my husbands birthday. We have 2 small kids so needed leisure facilities. For the whole wend the staff couldn't do enough for us and this was across the board. Only down side were the lack of activities in the location for the younger kids. We had to travel a bit but that then allowed for rest time, so that was fine too. To top off stay they gave us home made bread. Nice touch guys!!

Stayed: March 2014
Thank Stelhug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlehotelm, Director of Sales at Castle Hotel and Leisure Centre, responded to this reviewResponded 24 March 2014

Thank you very much for your fantastic review of The 4 Star Castle Hotel. We were delighted you selected us as the venue for your husband's birthday celebrations with all the family. We really enjoyed looked after you all and glad you liked the brown bread gift! We hope to have the pleasure of welcoming you back soon and you'll have to visit our new town playground with the kids!

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Reviewed 10 March 2014

Myself and my husband have just returned from a weekend break with The Castlecomer Male Voice Choir at the castle hotel Macroom, and I can honestly say from the moment we arrived at the hotel the kindness of the staff was second to none, the atmosphere in the hotel is very welcoming, the food was amazing and the rooms were spotless. We really had a great weekend and have to say this was mainly down to the staff from reception, dining, bar and housekeeping all were fab . I would recommend this hotel to everyone from families to couples you wont be disappointed. We will be back.

  • Stayed: March 2014, travelled with friends
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Thank belle1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
castlehotelm, Front Office Manager at Castle Hotel and Leisure Centre, responded to this reviewResponded 11 March 2014

We were honoured to accommodate you and your Choir members recently at The 4 Star Castle Hotel Macroom. Thanks for your very kind words here, which I have shared with all our staff. We are really thrilled to know that your stay was so enjoyable and we are very appreciative of you taking time to share your opinion with others on Trip Advisor. We hope to have the pleasure of welcoming you back to Macroom very soon.

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Reviewed 8 March 2014 via mobile

We had our first family trip to Caste Hotel with my 4 month old son and it couldn't have gone better. The hotel is lovely and the atmosphere is very welcoming and the staff extremely kind and accommodating. We even had our tot in the pool! The homemade brown bread was amazing and they kindly gave us a loaf leaving and later supplied me with recipe when I mailed. The food was delicious also.I couldn't recommend this hotel enough

Stayed: February 2014
Thank CMcFOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHCork, Front Office Manager at Castle Hotel and Leisure Centre, responded to this reviewResponded 10 March 2014

Dear Guest,

Thank you so much for choosing The 4 Star Castle Hotel for your family break! We really appreciate you taking the time to let us and others know about your stay. Feedback is key to our aim of constantly improving our standards for all to enjoy!
I hope you brown bread baking is going to plan!
We hope to have the pleasure of welcoming you all back again soon - you little one will soon be swimming lengths!
Thanks again.

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Reviewed 2 March 2014

We recently stayed a couple of nights in The Castle Hotel and really enjoyed the relaxing atmosphere in the hotel. Our room was spotless and very comfortable. The breakfast was delicious and all freshly prepared. We ate in both nights in the hotel - the dining room is closed off mid week and so we dined in the Bar area. As it happened we met old friends who were also staying in The Castle and we dined together on the second night..... they set up a table for us in the Bar area.... it turned out to be a great night, the service and food we could not fault.
The staff in The Castle are all terrific especially Tricia and Kay in Reception who made us feel really welcome, We will definitely visit again.

  • Stayed: February 2014, travelled as a couple
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Thank Jennifer_CS2599ET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHCork, Public Relations Manager at Castle Hotel and Leisure Centre, responded to this reviewResponded 10 March 2014

Dear Guest,

Thank you for taking your winter break at The 4 Star Castle Hotel. We are all genuinely thrilled to learn that you enjoyed your stay and all aspects of it so much. I have let our staff know about your very kind remarks and we all look forward to welcoming you back in the not too distant future.

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Reviewed 21 February 2014

I did not stay at the Castle Hotel but I have called in a few times to get a toasted sandwich and soup/tea.
On one occasion the soup was very cold -barely luke warn. On a few occasions the toasted sandwich was cold.

The decor is lovely and is very relaxing - pity about the service.

  • Stayed: February 2014, travelled solo
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1  Thank Patsy441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHCork, Owner at Castle Hotel and Leisure Centre, responded to this reviewResponded 24 February 2014

I would like to thank you for taking the time to write this review & for lettings us know of your experience at The Castle Hotel. We really do appreciate the feedback.

Thankfully, on most all occasions, our hard working team of chefs produce excellent food & receive great praise from our customers. Unfortunately from your description, this was not the case & I apologize most sincerely for this.

I have discussed your comments with all our chefs and we will do our very best to ensure that these errors do not re-occur.

As I am sure you can appreciate, in the hospitality industry, no matter how hard we try, it is not possible to get everything right all of the time. Obviously this was the case in your situation.

I hope that should you be passing soon again, you will call in for some food!

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Reviewed 20 February 2014 via mobile

The staff are very friendly is a family runing hotel, the best food in the world! You feel you are at home in the castle, the bar is really wormth and have live music at weekend. The rooms could do with a renovation it is all old style.

  • Stayed: July 2013
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Thank Sylmarasantos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHCork, Guest Relations Manager at Castle Hotel and Leisure Centre, responded to this reviewResponded 24 February 2014

Thank you for choosing to stay at The 4 Star Castle Hotel and thank you for taking time to let other know about your visit on Trip Advisor. We really welcome feedback and our guests often remark about how useful they find reviews. We are so pleased to learn that you enjoyed your stay so much and in particular our food! Thanks again and we hope to have the pleasure of welcoming you back again soon!

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Additional Information about Castle Hotel and Leisure Centre

Address: Main Street, Macroom, Ireland
Region: Ireland > Province of Munster > County Cork > Macroom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Macroom
Price Range: £83 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel and Leisure Centre 4*
Number of rooms: 58
Official Description (provided by the hotel):
Welcome to The 4 Star Castle Hotel Winner of 2015 Trip Advisor Awards: Top 25 Hotels in Ireland! Winner of The Best Hotel Carvery In Ireland 2014/'15 Winner of An Irish Restaurant Association Award For Best Customer Service 2013/'14 The Luxury Four Star Hotel in Co. Cork is nestled between Blarney & Killarney, in the old world market town of Macroom - your idyllic location! Our boutique family owned hotel, offers you the ideal base to explore the abundance of activities in The South West of Ireland. You are guaranteed an intimate welcome from the Buckley Family, five star friendly service, and all the facilities you would expect at a multi award winning 4 star hotel. And this includes free Wifi! You will be spoiled for choice with our dining options, with an emphasis on using local & seasonal produce in B's Restaurant. You simply must sample our new Craft Beer menu in Dan Buckley's Bar and don't miss our home baked treats in our continental style cafe. As our guest you may indulge & relax in our Health & Leisure Club, with 16m deck level pool, spa bubble pool, kids pool, steam room & gym. You really must come now and see for yourself how wonderful Macroom is! ... more   less 
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Also Known As:
Castle Hotel Macroom

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