Our family have dined here on more than one occasion. On our last visit our eldest son ordered a burger. In fairness to him he is slow to complain, but after a while did mention his burger wasn't nice as it had a funny taste. His mum took a bite and agreed with him. I in turn took a bite and sure enough there was a bitterness one would associate with food having gone off.
We mentioned this to a staff member and a replacement dish was promptly delivered to our table. Fair enough one would say, these things can happen. I would always be prepared to give the benefit of the doubt.
When we were paying for our meal the owner/manger was tending to us. He commented our child "didn't like" the burger. We corrected him saying it was gone off at which point he mentioned they had not received any other complaints that day. He suggested it must have been the seasoning.
We are fortunate enough to have been able to eat out in a large variety of restaurants over the years and can say with certainty it was indeed gone off.
For any staff member/manager or owner to imply we couldn't tell the difference is irritating to say the least.
Unfortunately there was no form of apology offered.
The staff here are good. The management not so. As for the food stick to the traditional dishes which they do well. Forget stir fry, oriental dishes etc. these they don't do so well.
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