Stayed at this hotel with my 2 sons as we were attending a football match the following day close by. Booked the hotel on line and arrived around 8:30 pm only to discover that we had been allocated a wheelchair accessable room. The bathroom reminded me of the public toilets in Supermacs!!! It's a great facility for a hotel to have but does the bathroom have to look so dreadful and unappealing? I should have been informed when I was contacted, by phone, by the hotel to confirm my reservation that this was the only room available- I would definitely have booked elsewhere. The room only rate was also quite expensive. I did not think that it was a good deal for the area like I was told by one of the duty managers when I asked if we could be moved. Decided to make the best of the night after being told that the hotel was completely full and no other room was available so we went to the restaurant to have dinner, very average food - definitely nothing special. Our room was opposite the bar which had a loud band playing till around midnight so there was no chance of sleep until they finished. Our sleep was constantly disturbed by the sound of children crying in other rooms during the night- I never mind being woken up by my own children but I certainly don't expect my sleep to be disturbed by other children in a hotel!!! Even my 2 boys couldn't wait to get out of the hotel in the morning. I did lodge a complaint with a very nice receptionist before we left who indicated to me that someone would phone me but as of yet I haven't received any phone call. This indicates to me that the hotels attitude is that they have my money and thats all that matters. This place may be great for families but my family certainly didn't enjoy anything about this experience. We difinitely won't be back nor will we reccommend the Quality Hotel in Clonakility to anyone.
- Official Description (provided by the hotel):
- This 3 star hotel is located in Clonakilty in the heart of scenic West Cork where individuals and family are well catered for. Guests can enjoy Lannigans Restaurant, Oscars Bar and our award winning Leisure Club. Younger members of the family can avail of Kids Kamp during peak times and the jungle gym & toddler area/creche are open all year round. A three screen cinema, high ropes and zip wire adventure centre and extensive free parking complete the complex. ... more less
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- Also Known As:
- Quality Inn Clonakilty
- Quality Hotel Clonakilty