Very welcoming, unbelievable location. Great get away. Looking forward to going back.More
Very welcoming, unbelievable location. Great get away. Looking forward to going back.MoreShow less
Thank you for taking the time to write such a nice review on Trip Advisor.
Your kind comments are very much appreciated and have been passed to all the team.
I look forward to welcoming you back to Inchydoney Island Lodge & Spa in the near future.
We had our wedding reception in Inchydoney Island Lodge & Spa last Sept. It was brilliant from start to finish. Our wedding co-ordinator Amy (from the hotel) was just a pleasure to deal with. Everything about the hotel : the staff, the service, the food, the accommodation, the hospitality was superb! We would definately recommend this to any future bride & groom xxx
Congratulations on your recent marraige and thank you very much for choosing Inchydoney Island Lodge & Spa as your wedding destination.
Many thanks for taking the time to write such a lovely review on Trip Advisor. I am delighted with your kind comments about Amy, the food, the staff, accommodation and I have passed them on to all the team.
I look forward to welcoming you back to Inchydoney Island Lodge & Spa for your Anniversary stay, if not before.
We have been visiting Inchydoney Lodge and spa for ten years now, mostly once but sometimes twice a year. Initially as a couple and now as a family. We would highly recommend it as a family holiday or as a couple's stay. It is the perfect location, on the beach and for the rainy days there is the fabulous spa pool and play room. It is so close to Clonakilty also for shopping at the amaxing Super value for when you are doing self catering at the apartments. All staff are so friendly and helpful, some are there for years and recognise us each time! The food is amazing and facilites excellent. On one occasion we made a few complaints and they were adjusted by our next visit. I definately think there is no where else like it. We love it! As soon as we sit in the lounge and look out at the sea all the stresses of life wash away with the tides!
Thank you so much for taking the time to write such a lovely review on Trip Advisor. I am especially pleased that you visit us each year and have being doing so for the last 10 years.
I am delighted that you think the location is perfect and that you enjoyed our sea water therapy pool.
We pride ourselves on our staff, so I was very pleased that you found them friendly and helpful.
I look forward to welcoming you back to Inchydoney Island Lodge & Spa on your next visit.
Lovely area and staff are excellent. However, while relaxing in the spa area we overheard what I assume was the general manager absolutely berating an employee!! He was shouting and cursing at her over the stock of fruit and ice! We were in complete shock that anyone would be spoken to like that not to mind in an area where guests can hear it. Despite enjoying the rest of our stay I can honestly say i will never return to a place where anyone is treated so badly. Very unprofessional and ignorant!!!! I worked in hotels for years and I know for a fact this is not the way all hotels are run. That manager should be ashamed and he has certainly cost the hotel at least 2 customers!!!!!
Thank you for your correspondence and please accept our sincere apologies. Let me assure you that this would not be the norm and we very much value our team, many of whom have been with us since we opened over 12 years ago. We are a family run business and I cherish and value the people I work with.
The staff and management would have, what I would consider a very good working relationship and this while not acceptable, would not be a usual occcurance .
I sincerely apologise that your experience in Inchydoney was not as we would have liked.
I hope that you will reconsider your decision and visit Inchydoney again in the future.
Staff were extremely helpful and welcoming. The food in both the bar and restaurant was absolutely lovely. I particularly enjoyed the salt water pool and steam room. A stones throw from the beach, views are spectalar. Perfect for a relaxing weekend away.
Dear LME Kilkenny
Thank you for taking the time to write such a nice review on Trip Advisor and I have passed your kind comments to all the team.
I'm delighted you enjoyed the food in both the Bar and the Restaurant, we are very lucky in West Cork to have such an abundance of wonderful food suppliers. I was also pleased that you enjoyed our sea water pool and the stunning views.
I hope to see you at Inchydoney Island Lodge & Spa in the near future.
This five star hotel bar serves food also. While the food is of good quality, a number of issue must be hightlighted. The steaks are always over-done. Several times i have asked for a medium and always got a well done. I have mentioned this to the staff. The service is slow.
Firstly, thank you very much for taking the time to write a review on Trip Advisor.
We are constantly stiving to improve both service and standards and it is only through feedback such as yours that we can imporve.
All our food is cooked to order and steaks are cooked to the guests preference. Please accept my sincere apologies if your steaks were not cooked to your requirements.
If you would like to make yourself known to our Bar Manager on your next visit, outlinging your previous visit, we will ensure that all is in order for you.
I look forward to welcoming you back to Dunes Pub & Bistro in the near future.