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“Outstanding & excellent service”

Fernhill House Hotel & Gardens
Ranked #23 of 47 Restaurants in Clonakilty
Cuisines: Irish
Dining options: Reservations
Restaurant details
Dining options: Reservations
1 review
“Outstanding & excellent service”
Reviewed 12 April 2014 via mobile

At wedding on Friday 11th April, amazing food, very comfortable rooms & staff extremely helpful and friendly. A special thanks to gearoid in the bar, for his great customer service, he's a credit to the hotel!

Helpful?
Thank Valerie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

Visitor rating
    19
    10
    1
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
kerrykeel
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“kingston gathering”
Reviewed 2 November 2013

A three night stay here in August was pure bliss. A family run hotel with the personal touch Excellent service and fine food.Spacious bedrooms with a lovely ambience guarantees you a peaceful nights rest. Situated on the edge of Clonakilty it is an ideal base for tourists sightseeing in west Cork.This hotel is classed as 3 star but it is worthy of a 4 star, and in time a 5 star rating

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank kevin k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
31 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great food and wonderful views!”
Reviewed 29 August 2013 via mobile

I stayed at the hotel in July and ate at the restaurant on one night and was very happy. The food and service were excellent and very good value compared with some places in clonakilty town. We had potato cakes with clonakilty pudding to start, trout with mustard mash for main and summer berry tiramisu for dessert, which was to die for! Presentation was excellent also. The views from the front of the restaurant are second to none but it might be worth asking to be seated near the window or in that area. Really pleased, I would return and would definitely recommend!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank D_Ireland81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork Ireland
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Not picture perfect!”
Reviewed 23 July 2013

We stayed here for one night, Our room was dated and bathroom badly needed to be refurbished, Staff were friendly, Nice location, The bar was OVER decorated with the pictures of a guy with I assume were his race horses and it seems he's watching you all night as everywhere I looked his picture was looking at me..creepy!! Only had breakfast which was fine.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank corkossie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael F, Manager at Fernhill House Hotel & Gardens, responded to this review, 27 July 2013
Hello
Thanks for writing a review of our restaurant. I am glad that you liked our staff and location and I appreciate that you have given us your opinion as a customer.
The pictures are of my father Michael who is the owner of the hotel. The general feedback we have received before is that the photos add character to the bar and this is the first complaint that we have received about them.
Regarding the bedroom and bathroom this is also the first complaint that we have received. It would be great if you could let us know which one that you stayed in as the bedrooms and bathrooms have been recently refurbished so I do not understand your comments.
Thank you for bringing the above matters to our attention and we will monitor the situation to see if anyone else takes issue with them. We will then take action as required
Thank you for your custom and hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Perfection as always”
Reviewed 1 June 2013

Never disappointed with the food, service, welcome and quality at Fernhill. Even on the busiest of days, everything is perfect. Lovely personal touches on mothers day of a flower to each mom after dinner. Not ranked as high as other restaurants in Clonakilty on tripadvisor as people don't leave comments if they visit regularly. We visit at least a few times a year and live over an hour away. Well worth the drive! Look forward to our next visit!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cessf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael F, Manager at Fernhill House Hotel & Gardens, responded to this review, 2 July 2013
Thank you for your kind words. It was our pleasure to serve on Mothers day as they are the backbone of every family. Hope to see you again at Fernhill soon.

Thanks

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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