Earlier today my wife and I visited Jim Edwards restaurant as it was recommended to us.
Inside we received a friendly welcome and were given the menu by a lovely friendly waitress.
My wife ordered the steak sandwich and after asking if the burger was homemade I asked for that but I informed the waitress that I was allergic to cheese and asked to make sure that the cheese would be omitted from my order.After a 40 minute wait our food eventually arrived and my homemade burger was covered in cheese. I informed the waitress that I couldn't eat that and she was going to "fix it" I assume that she was going to scrape off the cheese so I told her my allergy wouldn't allow me to eat that particular burger. I was asked if I wanted something else but after waiting 40 minutes for that I was not going to wait another 40 min so I declined. I then heard a voice( I presume that of the chef ) saying that I could have a steak sandwich immediately and I reluctantly agreed to take the sandwich. It arrived about 5 minutes later and the steak inside was very sparse and having tasted it I would prefer if it had been non existant as it was dry and tough with only a meer glimpse of mushroom and onion. We finished the meal and asked for the bill and low and behold I was charged the full amount for a meal that I only agreed to take because the chef couldn't be bothered to read the food order. I paid in full and went back to let the manager know of my complete disgust of the way the matter was handled.There were only another 3 tables occupied so they were not that busy.
So if you are in Kinsale the Gormet capital of Ireland , do yourself a huge favour and give Jim Edwards a miss. There are many other fine restaurants which will give you the food you ordered.
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