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“Perfect Location but imperfect hotel”

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Trident Hotel Kinsale
Ranked #1 of 5 Hotels in Kinsale
Certificate of Excellence
Reviewed 30 June 2013

We stayed 3 nights at Trident Hotel. The first night we were given an EXECUTIVE ROOM overlooking the magnificent harbour.... but this is not our idea of an Executive room! Bulbs blown and not replaced, cracked bathroom floor tiles, hopeless old fashioned television, curtains that don't close properly, no bottled water, no fridge etc. However, the next day we were upgraded to a junior suite which was so very much better. Beautiful views from very large room, magnificent bathroom with power shower and very large bath, lovely wash hand basin with ample room for our toiletries, super quality towels which were changed daily and good quality soaps and lotions. Excellent breakfast too! Evening meal was ok but nothing more than that as menu was very limited. However, the dining room staff were efficient and friendly. All in all a very good stay but until those "Executive Rooms" are updated and refurbished Trident Hotel doesn't get 4* from me. More worthy of 3* I reckon. Being the eternal optimist I believe we would return in the hope that the refurbishment would be complete and all facilities intact and in working order.

Room Tip: Beautiful Location
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  • Stayed: June 2013, travelled as a couple
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Thank Patsy063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHCMcE, General Manager at Trident Hotel Kinsale, responded to this reviewResponded 1 July 2013

Dear Patsy063,

Thank you for your review of your recent stay with us in the Trident Hotel.

I am sorry that not everythintg was to your liking and particularly that you had maintenance issues with your first room. I am pleased that your Junior Suite was more acceptable and I hope that the food and service you recieved may have made up for some of the previous shortcomings.

We are currently in the planning stage for our continuing refurbishment this winter.

Thank you for your constructive comments.

Kind regards,

Hla McElroy
Managing Director

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655 - 661 of 1,043 reviews

Reviewed 28 June 2013 via mobile

We popped in for some food and a drink in the early evening. Portions were small and overcooked. We pointed this out to the staff and received a benign blank response. They didn't seem interested. One particular server needs a charm school boot camp. Very off putting. Please pull up your socks and improve your food and customer service. Listen to your customers.

  • Stayed: June 2013
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Thank Irishbaz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHCMcE, General Manager at Trident Hotel Kinsale, responded to this reviewResponded 1 July 2013

Dear Irishbaz2,

Thank you for your review of your recent visit to the Trident Hotel for some food and drink.

I am sorry that you were disappointed with the standard of food and and service during your visit. We endeavour to keep the standards consistently high but unfortunately must not have succeeded on this occasion. I apologise.

Kind regards,

Hal McElroy
Managing Director

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Reviewed 27 June 2013

Great location with great views. Stopped for one night on our Irish tour. Reasonably priced but only basic facilities. Tea tray was hidden in wardrobe. Why? Comfortable king size bed but bathroom badly designed. Toilet jammed in between sink and wall (and towel heater very close too). Bar was nice. Breakfast good. Staff all very friendly and helpful. Television was old fashioned tube style with curved screen - surely a flat screen should come as standard today.

Room Tip: Our room had a king sized bed but we did not ask for it which is always good.
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  • Stayed: June 2013, travelled as a couple
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1  Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHCMcE, General Manager at Trident Hotel Kinsale, responded to this reviewResponded 28 June 2013

Dear Keith H,

Thank you for your review of your recent stay with us in the Trident Hotel.

I am delighted that you enjoyed your visit and we appreciate your constructive comments.

We look forward to welcoming you again soon.

Kind regards,

Hal McElroy
Managing Director

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Reviewed 27 June 2013

Stayed here for one night, the room was large and the view was great overlooking the bay and boats, King Size Bed, very comfortable, Breakfast was good and staff very friendly, the only downside was the bathroom, which was very small, toilet squeezed in-between wall and sink.

  • Stayed: June 2013, travelled as a couple
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Thank marjorie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHCMcE, General Manager at Trident Hotel Kinsale, responded to this reviewResponded 28 June 2013

Dear Marjorie50,

Thank you for your very positive review of your recent stay with us. I hope we will be able to welcome you back to the Trident and Kinsale before too long.

Kind regards,

Hal McElroy
Managing Director

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Reviewed 25 June 2013

The room had the perfect view, with floor to ceiling windows and vistas of the whole bay. Staff are friendly and attentive. This place is perfectly placed for a short walk into Kinsale and all its bars and restaurants. Its in need of a revamp though especially the breakfast room, where somehow for me the Irish breakfast was a little tired and the ingredients a bit bland. Just a little more investment and this place could be very chi chi. However the staff more than made up for it, I would stop here again, for the views in the room alone. Nice bar on the jetty, where you can sit and relax we talked to several locals walking their dogs.

Room Tip: Get a bay side view
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  • Stayed: June 2013, travelled as a couple
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Thank Laineydesanvito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHCMcE, General Manager at Trident Hotel Kinsale, responded to this reviewResponded 3 July 2013

Dear Laineydesanvito,

Thank you for taking the time to review your recent stay with us at the Trident Hotel.

I am delighted that you had such a relaxed and pleasant stay - the views over Kinsale Harbour seem to have that effect on people!

Hopefully you will return soon.

Kind regards,

Hal McElroy
Managing Director

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Reviewed 18 June 2013

We stayed for 6 days in a suite with a balcony over looking the Harbour Just Perfect.
The staff could not have been more helpfull as we stayed an extra Night this was not a problem for them at all
rooms were first class spacious 2tvs great bathroom . The breakfast was amazing to much to list here all freshly cooked to order, great bar as well.oh yes and the size of the beds are enormous!!!!
all in all just the best place to stay in kinsale and the views are the best bit of all a must see and stay place

Room Tip: suite 314 the best views of the harbour and town
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  • Stayed: June 2013, travelled as a couple
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1  Thank outrunmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHCMcE, General Manager at Trident Hotel Kinsale, responded to this reviewResponded 20 June 2013

Dear Outrunmal,

Thank you for your very positive review of your recent stay.

We are delighted that you enjoyed your time with us and are very appreciative of your kind comments.

We hope that we will have the opportunity to welcome you back to the Trident and Kinsale in the near future.

Kind regards,

Hal McElroy
Managing Director

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Reviewed 10 June 2013

we had the perfect room. second floor in the corner. two walls of windows overlooking the bay. breathtaking. helpful staff. great breakfast. walk into town for dinner. nice quiet bar for an evening drink. would definitely stay here again.

  • Stayed: May 2013, travelled with friends
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Thank nan86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHCMcE, General Manager at Trident Hotel Kinsale, responded to this reviewResponded 17 June 2013

Dear nan86,

Thank you for taking the time to review your recent stay with us in the Trident Hotel.

I am delighted that you enjoyed your room, our location, the staff and the breakfast and still had a nice bar to have a drink in!

Many thanks for your kind comments and I hope that we will be able to welcome you back again soon.

Kind regards,

Hal McElroy
Managing Director

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Additional Information about Trident Hotel Kinsale

Address: Lower o'Connell Street | World's End House, Kinsale P17 HY20, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Cork > Kinsale
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kinsale
Price Range: £99 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Trident Hotel Kinsale 4*
Number of rooms: 75
Official Description (provided by the hotel):
Our newly refurbished bedrooms include an executive wing comprising 30 rooms and a penthouse floor of nine luxury suites, all with breath-taking views of the harbour and the enchanting town of Kinsale. The Pier One Restaurant, which is the only waterfront restaurant in the Gourmet Capital of Ireland, offering the freshest of seafood and locally sourced produce, and the Wharf Tavern and Terrace which has been a welcoming meeting place for golfers, sailors, locals and holidaymakers for decades. The new Foredeck bar area, where to get closer to the sea you would have to get on board a boat is, in the summer sunshine, the perfect place to unwind and take in the sea breezes while sipping a cocktail or cool beer. The Trident has a private marina, onsite parking and a wide range of state of the art facilities for conferences and unforgettable venues for family occasions, the Trident Hotel ticks every box for any occasion, from the very intimate to larger events catering for over 200 people. We look forward to welcoming you as our guest. ... more   less 
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