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“Never stay in the old part”

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Cryan's Quay Side Hotel
Certificate of Excellence
Dublin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Never stay in the old part”
Reviewed 27 August 2007

We are just back from spending a night in Cryans. When booking we booked into the old part of the B&B as it was half the price of the new hotel. Even at half the price it was way too expensive for the standard of accommodation (€70 per room).
The rooms were small rickety and grubby. There is no en-suite in the old section with 6-7 double rooms sharing one shower and toilet which were in need of repair. The toilet seat went from being attached to on the floor during our stay (nothing to do with us), the shower was filthy and a barely a dribble of water coming out. The smell of the rooms and hall way was vile, stale and disgusting. The whole place could do with a good clean!

Breakfast was served in the new part of the hotel, while breakfast itself was alright the service was slow and unhelpful. Even in the new hotel section the toilets were still in need of cleaning from the night before, no toilet paper, towels strewn about. The dining room also had a distinct smell of sewage; we wondered whether that was as a result of the waterfront setting or general need for a clean.

All in all I would never recommend staying in the old part of the hotel and would probably not stay in the new section either.

  • Liked — nothing
  • Disliked — filthy
  • Stayed August 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank moisaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 reviews from our community

Traveller rating
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    38
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Dublin
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2007

I stayed in this hotel over the weekend and I was very disappointed.
The hotel is newly openend and the rooms are nice but not worth the 140
eur a night charge. The dinner which I booked for 9.30 and did not get a
table until 10.30 was awful. The food is very basic but they cannot
seem to manage that.
The room was cold and the noise from the road was terrible. I was awake
for the whole night due to the noise of car's and trucks on the road.
Then the nightclub across the road closed and it was like having a
crowd of people in the room with us. The noise was terrible. What surprised
me was the porter (if there is one?) did not go out and move them
along from outside the window.
The following morning the cleaner came into the room without even
knocking on the door! When I complained I was told there was nothing they
could do about outside noise. I said that for 140 eur a night I would
expect to be advised that there was a nighclub across the road and it may
be noisy.
I was assured that I would get a phone call from the manager. That was
Saturday and I called again on Monday and was assured the same thing.
It is Tuesday now and I have still not heard from the hotel.
All in all the whole experience was very disapointing. I would never
stay there again and would certainely not recommend. I am in the process
of trying to find a complaint website with the Irish Tourist board. I
do not understand why we should be ripped when trying to holiday in
Ireland.

  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank 22O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cryan's Quay Side Hotel

Property: Cryan's Quay Side Hotel
Address: Bridge Street, Carrick-on-Shannon NA, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Leitrim > Carrick-on-Shannon
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #2 of 21 B&Bs / Inns in Carrick-on-Shannon
Number of rooms: 24
Official Description (provided by the hotel):
Cryans Hotel in Carrick-on-Shannon, Leitrim, has retained its old world charm seldom seen in modern Ireland. Nestled right in the heart of Carrick on Shannon, this Leitrim hotel situated on the banks of the River Shannon is the perfect getaway to relax and soak up some genuine Irish hospitality. At the same time, you’re less than a minute away from the hustle and bustle of all the local pubs, shops and restaurants. ... more   less 
Also Known As:
Hotel Cryans Quay Side

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