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“Excellent stay”
Review of The Oakwood Hotel

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The Oakwood Hotel
Ranked #2 of 3 Hotels in Shannon
Certificate of Excellence
Reviewed 30 April 2014 via mobile

Stayed as a result of a gift of a weekend ftom my daughter. Must say I found almost everything to be excellent ftom the time wr arrived until departure. Room was nice and airy. But the bathroom was poor, shower alternated between very hot and cold and ceiling was badly stained.

Had dinner in both the restaurant and bar and both were very good

Staff were very helpful and friendly.

Overall an excellent stay and will certainly stay there again if in the area and recommend to friends.

Stayed: April 2014, travelled as a couple
1  Thank koja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this reviewResponded 19 May 2014

Dear Koja
Thank you so much for taking the time to share your experiences at The Oakwood Arms Hotel. As part of the hotel, policy we read our reviews closely and use them for both employee recognition and to ensure that you our clients are receiving the highest level of service. We have had housekeeping manager review the room and appreciate you bring the issue to our attention. I will be sure to share your feedback with the team, so they can see how their attention to detail and great customer service pays off.
My Kindest Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co.Clare
Tel. 061 719 236

Email sales@oakwoodarms.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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444 - 450 of 824 reviews

Reviewed 30 April 2014

stayed for family wedding and a fantastic time was had by all , staff very nice and helpful , everything was thought of and everyone was catered for.
Very very comfortable , great staff , beautiful breakfast , ideal stop over

Room Tip: gets nice and warm
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  • Stayed: April 2014, travelled with family
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Review collected in partnership with Skoosh
Thank liverpoolLiverpool21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this reviewResponded 19 May 2014

Dear liverpoolLiverpool21,

Thank you for kindly taking the time to leave such a wonderful review on trip advisor following your recent family celebration.
Our philosophy is great service and quality at affordable prices. We delighted when our guest take time out to express their appreciation and I will be sure to share your comments with our team.
We very much appreciate the recommendation and hope to see you in the Oakwood Arms Hotel in the near future.

Kind Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co. Clare
Tel. 061 719 236

Email sales@oakwoodarms.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

I've been staying in this hotel for over a month on business, I travel around Ireland and stay in hotels every single week. The hotel has a great history behind it and love all of the character and charm of the place, not only as a building but as a home away from home, the staff are fantastic so friendly and warm, a credit too the hotel. The menu yes has a flaws but there is also some lovely dishes on the menu, the curry needs to be changed as it's not Thai maybe oak wood house curry. I would recommend this hotel, and will visit on leisure rather than always business too.

  • Stayed: April 2014, travelled on business
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Thank Kellys33777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancesClare_Ireland, Director of Sales at The Oakwood Hotel, responded to this reviewResponded 19 May 2014

Dear Kellys33777,

Many thanks for taking the time to review our hotel. As always we are thrilled when our guests enjoy their stay with us. We deeply value your relationship with the Oakwood Arms Hotel and are committed to providing our guests with the highest level of service simply because our customers deserve the very best.
I will be sure to share your feedback with the team, so they can see how their attention to detail and great customer service pays off. We look forward to welcoming you on your return visit.

My Kindest Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co.Clare
Tel. 061 719 236
Mobile. 086 3747 576

Email sales@oakwoodarms.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Ok let's start out with the truth , yes the hotel is not a 4 star or 5 star it is a 3 star and one of the best 3 stars we have ever stayed in , the rooms are always spotless and the hotel is always clean , but most of all it's the staff, the reception , bar and room services staff are quality , they are 5 star quality , no issue too small and always a smile, it's a warm gentle welcome that's genuine , I have been using the hotel for many years and never ever had an issue , family functions or just pleasure stays they have always gone well , the suites are large and great value , the food although standard bar faire is good , I think the bar menu needs changing a little but that's probably a personal view considering my frequent visits ...... Need more people to use this gem and it will polish up one day to a 4 star but let's be clear is a top top 3 star .....it always has been and I know always will be

Stayed: April 2014, travelled with family
2  Thank tirangapete1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

What to say .... there's only 3 hotels in Shannon , so the choice is extremely limited.
From the other reviews this is the "best" hotel in Shannon , ok , but best does not mean great.
This will be ok for a couple of nights but I would get seriously depressed if I had to stay for more than this.
There's nothing really wrong in that hotel , but everyting is so old fashion ,dark and tired : the rooms , the corridors , the breakfast ....
The bar is probably the "best" part of the hotel , I mean the most "lively" part.
I was happy that I only had to stay for a couple of days there.
At least , it was not too expensive.

  • Stayed: April 2014, travelled on business
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Thank roybe01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014 via mobile

Stayed for a business trip for three nights . Room was comfortable and very clean. The staff is very friendly and professional. They really made me feel welcome. Went for dinner, chef had excellent menu and good preparation. I would definitely recommend them for a good stay.

Stayed: April 2014, travelled on business
Thank Anil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

We stayed here for 2 nights. All of the staff were friendly and helpful throughout our stay. The hotel and our room was very clean with everything we needed. The bathroom was spotlessly clean. The breakfasts are excellent with lots of choice of well cooked and fresh food.
The location is convenient and atmospheric- 10 mins walk from town with lots of bars, restaurants, shops etc.
Overall it was a great experience and definitely will recommend others.

  • Stayed: April 2014, travelled as a couple
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Thank nitin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Oakwood Hotel

Address: Airport Road, Shannon, Ireland (Formerly Oakwood Arms Hotel)
Region: Ireland > Province of Munster > County Clare > Shannon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #2 of 3 Hotels in Shannon
Price Range: £66 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oakwood Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Oakwood Hotel is newly refurbished hotel located less than 3 minutes from Shannon Airport. The hotel has 100 well appointed bedrooms with complimentary WiFi throughout the hotel and free parking for all guests. The hotel is the perfect place to stay for business close to local business district with 100MB Wifi and a warm relaxing newly designed Bar serving food and beverage all evening. The hotel is also the perfect base to explore the Wild Atlantic Way and its surroundings. The hotel is centrally located between Bunratty Castle & The Cliffs of Moher. The Wild Atlantic Way is just a 40 minute drive from the hotel. Bunratty Castle is a 5 minute drive from the hotel. Limerick and Ennis are less than 10 minutes from the hotel. ... more   less 
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Also Known As:
Oak Wood Arms Shannon
Hotel Oak Wood Arms

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