Our experience with this hotel was terrible. When we arrived I and looked atound the hotel seemed very nice. We went up to our room, which was very spacious, and when looking around I found a hairclip on the table beside the bed what made me think straight away that the room hadn't been cleaned. But even worse was the toilet the water was dark like someone had peed and hadn't flushed it. My partner and I said we would try and get the most out of the hotel. So, we went down to the spa and this actually made me laugh my head off. To get to the spa you have to go down in a old very noisy elavator and when you get down there it's a total "OMG what the hell is this" first we were speachless then we started laughing and laughing. The so called spa was a filthy place in the basement with chairs pilled up and an old washing machine in a corner. The jacuzzi was a joke. We had bought a romantic break with dinner so we went for dinner in the hotel bar. We were having dinner when suddenly the room is invaded by elderly laughing and screaming with golf clubs in their hand. Totally take over the place, measuring the floor and start playing their game. Needless to say the dinner was everything but romantic or pleasant. When doing the check out the receptionist didn't bother asking if everything was ok with us. Even so, we let her know that he weren't happy with our stay. We paid for what was supposed to be a romantic break in a four star hotel and we didn't get it. She said she would pass the message to her manager and I would be contacted. After almost to weeks I got a phone call from a very abrupt lady, told her everything from the toilet being dirty to the dinner experience and the only thing she got to tell me was I have to investigate and I will ring you back. Have no ideia if the investigation ever took place but I never heard from her until this day. One thing I now, I don't recommended this hotel to anyone.
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