Stayed in this hotel recently for a couple of nights and the overall impression was positive. The staff are a delight to deal with and I must single out Tom and his staff in the restaurant for particular praise. They were well presented well trained and very efficient. They were all smiles and worked very well as a team. Reception staff and managers all were approachable and easy to deal with as were the staff of the leisure complex. The staff are the absolute stars of this hotel.
The rooms are dated and need to be upgraded, enough said.
The breakfast lacked imagination and more choices need to be made available.
The dinner menu was fine and the food was prepared well and presented well, I would recommend the roast beef, just to say on the second night I was just finishing a very nice meal when Tom arrived with more roast beef for me as in his opinion he believed my plate looked a little light on meat. I hadn't noticed that, well done Tom, that is a touch u don't see very often any more.
The leisure complex was clean and easy to find. The staff here were very helpful and had a smile on their faces at all times, the really seemed to enjoy working there. There was a young lady conducting a kids club in the pool and the kids looked like there were having a ball.
This is a hotel of contrasts, the lobby is all marble and clean but accessed through a sliding door that looks like a refugee for Shannon airport in the early 70's.
There is a very big modern conference center at the side of the hotel but no money spent on the outside appearance of the dining room that looks again like a throwback to the 70's.
It's like someone spent a lot of money upgrading the wrong parts of the hotel.
We found the wi-fi hard to access and mobile phone coverage to be very poor.
Saying all that I will return to this hotel if only for the friendliness of the staff
- Official Description (provided by the hotel):
- The Westlodge Hotel & Estate is set on 25 acres of beautifully landscaped gardens with intertidal pond, home to our ducks, we have nature trails, waterfalls, bridges & wooded walks to explore & enjoy. With superb relaxation and leisure centre & massage treatment rooms, we assure you a truly relaxing break. The Mighty Ducks Children's Club entertains our younger guests during school holidays with sports, games, planting, nature walks & feeding the ducks. Our longstanding reputation & commitment to serving locally produced food specialising in locally caught fish is guaranteed to delight every palette. West Cork awaits you at Westlodge.Something for Everyone at Westlodge.... ... more less
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- Also Known As:
- Westlodge Hotel Bantry