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“Excellent Stay”

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Castlemartyr Resort
Ranked #1 of 2 Hotels in Castlemartyr
Certificate of Excellence
Pawcatuck, Connecticut
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent Stay”
5 of 5 bubbles Reviewed 19 February 2014

My husband and I were without a room after a debacle with our hotel in Cork. We found this hotel online, and it being 8:00 PM, we booked. We were so glad we did. We were so happy with our stay, we ended up staying an extra night. The rooms were gorgeous, the grounds were fun, and they even had two sweet Irish Pointers, Duchess and Earl, to welcome us. I would give 4.5 stars because the carpets were a little worn in places, but since the overall experience with staff and facilities were so positive, I decided to round up.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grumblepoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,574 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
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English first
Dublin
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed 19 February 2014 via mobile

My husband, myself and 3 kids aged 10-5 stayed in lodge 39 for 4 nights over midterm. Disappointed for the price and the ratings. These places are nowhere near 5 star..maybe an average 3 star and the hotel is ridiculously overpriced with not a lot going on.
Lodges are in very bad condition inside and out. Ours was filthy dirty on arrival so we called the concierge who was very nice and said he'd advice the manager. He also dropped over a breakfast hamper which was much appreciated. The manager called over and I pointed out all the dirty floors, there were cobwebs everywhere. On the floors the windows the ceilings in the shower....everywhere. she was very apologetic and agreed to send the cleaner in. We went our and returned a couple of hours later. One cobweb was gone the rest were still in place. She told us they would hoover and mop and she told us sone if the cobwebs were too high to reach which was ok until we went in to examine and all but one were still there in some cases spiders and all. They were everywhere and do obvious and we'll within reaching distance even if a child being that they were on the floor!!!!
I was disgusted. The tap in our room was broken and water scalding. There are only 2 table lamps in each bedroom which makes it impossible to see into the wardrobes. The decking was filthy and untreated so like an ice rink.
The kitchen was nice and bathrooms also. Furniture is good quality. The playground us lovely but the forest walk to the hotel is very littered.
The hotel itself would not appeal to us again. There is not a whole lot going on. Zero atmosphere especially in the bar and drinks are extortionate prices €8.5 for a glass of standard wine!!!!! The service was friendly throughout but very slow and often had to go looking for someone. The pool is ok but changing rooms a disgrace. Filthy, broken and not even 2 star standard.
We ate in the bar one afternoon for lunch and after paying €121 for some sandwiches, fish and chips and kids meals with drinks and 2 scones and coffee we were served mediocre food. It was grand. we ate evening meal in franchises and this was reasonable and quite tasty but again not anything to write home about. My advise?? Eat in Pat Shoraqt's pub...beautifully fresh food at good prices and with a bit of soul in the place!!
OVERALL THERE'S NOT A LOT TO DO UNLESS U PLAY GOLF AND IT'S SO OVERPRICED. parking is a joke too.
Not 5 star. Low on staff. Low on atmosphere. Low on maintenance. Low on effort. Never again but I will miss eating in pat shorts.

Stayed February 2014, travelled with family
Helpful?
1 Thank seahorse88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 February 2014

First the good stuff great location fabulous room ( junior suite) and some of the staff absolutely great others dreadful the worst kind of sorry sir the rules are ! When it comes to food Bell Tower breakfast and dinner good , bar food variable, the Italian a ghastly menu from 1972 and badly cooked at that. Then as my partner aptly put it people over process. Can't get a table on the first night as restaurants fully booked until I made a scene and then one was quickly available ! If you are lucky enough to get a booking in the spa ( three bossy and rude receptionists ) and only two therapists you will be well looked . Pity the spa pool in the mens broken. On a Sunday 25 people in the pool without swimming hats on a Monday they try and sell you one as its the law in Ireland to wear one ! ! ! make up your mind people . Woe betide you if you want a packet of crisps you can have the full movie package ice cream wine gums etc and crisps but not on their own . No coffee in the bar until it opens at 12 etc etc etc

Overall in today's world there are many far better places to spend your hard earned money.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

What a stunning place to stay and if you are lucky enough to get the weather you must take in some of the grounds and gardens. Whilst this is quite a large place there is something very cosy about it especially when the fire in the bar is lit. The rooms are stunning with everything you need.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brand I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

Stayed here last weekend for a night with a group of friends. From the minute we arrived at the hotel it was fabulous. Both the staff and the service were fantastic. The room was quite large with beautiful décor that suited the hotel and surrounds. We had afternoon noon in Knights Bar and dinner in the Bell Tower and both were superb. Breakfast was lovely with an excellent choice on the menu. The spa and leisure facilities were all also excellent. Beautiful grounds for walks. Would have liked to opportunity to eat in Franchini’s, so will have to return again to do this! Will most certainly be back.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Keane79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
641 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 644 helpful votes
1 of 5 bubbles Reviewed 10 February 2014

We stayed here in Early January. Was checked in and escorted to our room. The second the door was opened we were hit by the heat. The room was like a sauna. The bell hop then 'said let me just get the A/C on' and then left. Two hours later the room was still extremely hot and uncomfortable. I couldn't sleep it was that uncomfortably warm. the touchscreen by the front door wouldn't turn off so was putting a blue light across the room, I need darkness to sleep in. This was a bad situation. First thing next morning I complained to the reception and she seemed non fussed and just changed the room not offering any apology. then we had problems with the keys. Second room was perfect but the experience of the first night ruined the trip for me. If a hotel charges this much they should be offering a perfect service.

Room Tip: Make sure the AC works.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rockfist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 9 February 2014

Lovely resort, particularly loved the walks in the woods. Food was unreal, the Italian place and the other restaurant both fab. Found the attention to detail amazing too. Only qualm...it's a bit steep pricewise.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Galwayladyee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castlemartyr Resort

Property: Castlemartyr Resort
Address: Ladysbridge Rd, Castlemartyr, Ireland
Region: Ireland > Province of Munster > County Cork > Castlemartyr
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Castlemartyr
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Castlemartyr Resort 5*
Number of rooms: 109
Official Description (provided by the hotel):
Castlemartyr Resort is a grand seventeenth century countrymanor house that sits adjacent to the ruins of an 800-year-old castle. Constructed by the first Earl of Cork and lovingly restored to its original grandeur, the Manor House opened in 2007 to serve as the centrepiece of Castlemartyr Resort. Nestled amid the picturesque woodlands of East Cork this breathtaking destination resort is steeped in history and tradition, while also offering luxurious first-class service tailored to each guest’s unique tastes and the finest in accommodations, dining and recreational activities. Its 103 guestrooms and suites offer contemporary design seamlessly blended with old world elegance. Attractions include The Spa at Castlemartyr, a renowned inland links-style golf course, a state of the art gym including a yoga and pilates studio, a private lake with swans and miles of unspoiled walking tracks, all graced by the mystery and power of the ancient ruins nearby. ... more   less 
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Also Known As:
Castlemartyr Hotel Castlemartyr

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