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“Nice place, but a little bit chaotic” 3 of 5 bubbles
Review of The Three Towers Eco House & Organic Kitchen

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The Three Towers Eco House & Organic Kitchen
Ranked #2 of 6 Loughrea B&B and Inns
GreenLeadersGold level
Chemnitz
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice place, but a little bit chaotic”
3 of 5 bubbles Reviewed 21 September 2013

The Slieve Aughty Centre has a great location - very quiet and far away from motorways or bigger cities. We have booked the Honeymoon lodge (one of the little cottages) for 2 nights (and already paid the full price!). Unfortunately, at our arrival, we have been informed that this lodge is not free and we have to stay in a "normal room". We've stayed in the bridal suite - a nice and spacious room, but without any possibilities to prepare some food - not even a table or tea/coffee making facilities are available. This was simply not what we have booked and expected. We didn't get any discount, although the rooms are usually cheaper than the lodges.

In general, this centre seems to be a little bit chaotic, not very well organized. Painting works have been going on in the house. Breakfast should have been at 9 am, but didn't start before 9:30 am (this can really be a problem, if you have a two-year-old child with you...). On our day of departure, the reception lady was not there until 10.15, but someone else kindly helped us to check out.

We liked the surrounding very much and our son loved the horses and the other animals. All the people, especially in the stables, were very friendly. But the organization should be much more professional with regard to the prices.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank ole_stern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bluetopaz99, Front Office Manager at The Three Towers Eco House & Organic Kitchen, responded to this review, 3 October 2013
First of all we want to say thank you for taking the time to write a review and give us feedback from your stay. All customer feedback is greatly appreciated.
Admittedly there was a mix up with the accommodation availability which was our fault and it led us to offer you a room in the house. The Bridal Suite is genuinely the most beautiful room we have and the B+B rate for this room is the equivalent of the B+B rate for the Honeymoon Lodge. We do feel it is important to point out that you had selected and paid for B+B, therefore the option of cooking and preparing meals in the honeymoon lodge would not have been available to you. For this, you would need to book self catering.
Many guests have queried why we do not keep tea and coffee facilities in the rooms and this is down to our eco friendly ethos. Instead we provide tea/coffee making facilities in the Bar area of the main house. As this arrangement is quite unusual, we do make it very clear on our website.
After a very busy summer, we had begun maintenance work which involved painting the bedroom doors and we apologise if you felt this interrupted your stay.
We do feel we tried our best to ensure you were happy despite your change of accommodation and we asked you many times if everything was ok for your family. It is a pity you did not express your true feelings as we would genuinely have done our best to make the situation better.
Again, thank you for giving your feedback and we will use it to ensure certain situations don’t happen again. We do hope that you return to The Three Towers some day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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62 reviews from our community

Traveller rating
    43
    13
    5
    1
    0
See reviews for
24
10
2
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Tipperary, Ireland
2 reviews
5 of 5 bubbles Reviewed 29 August 2013

Just back from Slieve Aughty. Loved it! Stayed in a little cottage just down the road from the main house, would have liked to stay in the eco lodges but they were fully booked. Cottage was best of both worlds, had use of the Three Towers facilities including breakast and free teas/coffees and just down road from the woods/nature trails. If you're into lots of peace and quiet, good wholesome organic food and a laid back vibe then this place is just heavenly. Because the owner and most of the staff and guests were foreign it felt like being abroad and the Moroccan style layout with fab eclectic artworks and furniture added to this.Having no t.v. was a big bonus it definitely helped us to switch off for the time we were there. Staff were helpful and welcoming in a low key ,unobtrusive sort of way. Olive and Jenny at the front of house were lovely. Definitely a hidden gem.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hideedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bluetopaz99, Front Office Manager at The Three Towers Eco House & Organic Kitchen, responded to this review, 3 October 2013
Thank you very much for taking the time to give us feedback. We are delighted you enjoyed your time with us and we hope to see you again some day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 June 2013

We stayed here on a voucher and have been telling our friends about how wonderful it was it ever since.

The entire place is so thoughtfully and stylishly decorated, with luxurious bathrooms to match. No TVs in the rooms, but this wasn't a huge deal for us. The staff is extremely friendly and helpful without being pushy or over-involved. The food was amazing and all grown in the center's garden or locally sourced. It's served buffet-style and there's plenty of variety at each meal, so you couldn't possibly go hungry. We had to leave before breakfast was served on our last morning, and the staff made sure that some breakfast items were left out for us.

The only downsides: two twin beds were pushed together to form our double, which left an uncomfortable seem down the center (not so great for couples), and the wifi doesn't work in the rooms.

Definitely do a trail ride, even if you're a complete beginner, and pop into Loughrea for a quick stroll around the historic sites.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Caitlin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bluetopaz99, Front Office Manager at The Three Towers Eco House & Organic Kitchen, responded to this review, 3 October 2013
Thank you very much for taking the time to give us feedback. We are delighted you enjoyed your time with us and we hope to see you again some day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 20 May 2013

Loved the place
The set up
The area
The setting
The horse riding
The trails
The food was very unusual. In a good way
BUT very badly sign posted

The rooms are absolutely divine just so fab
The balconies are such a treat to sit out on
....

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cmbma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bluetopaz99, Front Office Manager at The Three Towers Eco House & Organic Kitchen, responded to this review, 3 October 2013
Thank you very much for taking the time to give us feedback. We are delighted you enjoyed your time with us and we hope to see you again some day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 20 May 2013

I had been planning a weekend break in Ireland with my boyfriend for some time. We wanted to go somewhere in the northwest that we hadn’t been before. A Groupon voucher appeared in my inbox for the Three Towers & Slieve Aughty Centre, and due to the fantastic savings (and element of adventure…horses!) we knew we had found our place.

Situated just outside Loughrea in County Galway, the centre comprises the ‘Three Towers', an almost brand new eco hotel with organic kitchen, and the well-established Slieve Aughty Riding Centre.

The directions on the website were good, and the receptionist (Jenny) gave us one of the friendliest welcomes imaginable. She greeted us like old friends, and made us a cup of tea, with mini biscuits and organic nougat which would be almost worth the long drive to Galway for on their own.

She designated us an absolutely gorgeous room (the pictures we’d seen on the website didn’t do the rooms justice) with high ceilings and pretty grey and pink décor - my favourite! Even my overnight bag matched the bedroom, so I thought it must be a good sign. ;) Some unoccupied bedrooms had the doors propped open, so we were able to see that all rooms were unique, and rather lovely.

The style of the hotel is somewhat eclectic, and d­one beautifully. There are interesting things dotted around and everywhere you look makes a pretty picture (especially the lovely dining room). I can imagine it would make a fantastic alternative wedding location - I believe a number of wedding receptions have already been held here.

We then went down the buffet style dinner, which was tasty soup, followed by baked aubergine, mashed potato and salad, and homemade rolls (there was also meat, but I chose the veggie option). It was all delicious, and accompanied with tasty organic wine. The only problem was there is no device to keep freshly cooked food warm, so it got cold quite quickly. This was followed by a banana cheesecake, which I’d never seen anywhere before…interesting!

The beds were comfortable, and everywhere was spotlessly clean, which is no mean feat in the countryside next to a riding centre. The rooms are quiet and also comfortably warm, which is important when you come inside after a long country walk. There is also a table of books to borrow during your stay – a very nice touch. The centre seems to offer a lot of activities such as English courses and organic gardening lessons from time to time, which sound fun. It also seems very child-friendly, with a number of other guests bringing along their little ones.

Unfortunately the next morning’s breakfast, my favourite meal, was a disappointment. Only some tables were laid out for breakfast, and we weren’t sure where to sit, so after looking around for a little while made for a table for four. The owner immediately told us not to sit there, as it was set for a family, so we were to sit at a table that had just finished being used. I don’t mind a few crumbs, but it did make us feel a bit second class.

It was a European-style breakfast, which was unexpected in Ireland. There was cereal, a lot of bread, cheese and meat. The only hot items were eggs and mushrooms, but again with no heating device these got cold quickly. I took an egg as had been looking forward to a hot breakfast before our horse trek, but the egg white was extremely runny (aargh!), so I couldn’t eat it. There was also toast, but as you don’t toast it yourself it gets cold very quickly. The hot things ran out as there was a queue of other guests waiting for them, and I did feel that there was a bit of competition for the hot food! The owner is Dutch, so a lot of the food was from the country. I was surprised at the omission of more Irish long-life products, but guess it was too expensive to source food here.

And now to the horses. They are wonderful, and clearly treasured by the small army of equine-loving girls and boys there on that Saturday morning. We went on an hours’ trek. As beginners, we found that the girl leading the trek (whose name I unfortunately cannot recall) was excellent - very relaxed, and patient and encouraging with those who were a bit nervous. It was a fabulous experience, and highly recommended.

I do feel the centre has made the most of the wonderful location with well-signposted trails in the nearby forest for those that fancy a woodland stroll, and laminated maps you can borrow.

Recommendations? I should mention that the Groupon offer was an absolute steal but I tried not to take that into consideration when evaluating the centre.

This is a newly opened place, so there are bound to be a few teething problems. I would recommend a seat in the bedroom, reading lamps on both sides of the bed, and shampoo as well as shower gel in the bathroom. Also, I think it should be mentioned on the website there is no TV in the bedrooms – I don’t own one so always look forward to surfing the channels when I’m in a hotel, especially on rainy Saturday afternoons.

Also, an accessible tea/coffee station nearer to the bedrooms (maybe located where the books are?) would be nice, so that you don’t have to walk through the busy dining room to make your evening cuppa. It just feels a bit weird to go behind the bar and help yourself.

A fully self-service buffet-style breakfast and lunch (with guests picking up their own cutlery, delph and food and choosing where to sit) would avoid confusion by allowing guests to look after themselves and ease the staff and kitchen’s workload. Heating devices for the food, and allowing guests to toast their own bread would also be a welcome element.

This place is obviously a hit with locals, as the restaurant was packed on Saturday night. The mission statements available to read in the bedrooms prove that this is a place that is committed to its vision of organic, sustainable travel, and that is admirable in an economy where cheaper is becoming better at any cost.

Finally, I have to mention Jenny again – she’s a sparkling asset to the hotel (without her, we may have felt a bit unwelcome!)

For something a little different, this is the perfect place to get away from it all. I have recommended it to a number of people, and will definitely return. Once the glitches are sorted out, this is going to be spectacular destination.

Room Tip: Some of the rooms have access to a large, shared balcony, which would be lovely in the summer.
See more room tips
  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Eleanor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bluetopaz99, Front Office Manager at The Three Towers Eco House & Organic Kitchen, responded to this review, 3 October 2013
Thank you very much for taking the time to give us feedback. We are delighted you enjoyed your time with us and we hope to see you again some day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed 11 May 2013

We visited Slieve Aughty for horse riding experience as complete biginners, and we had a great time. People are very friendly and welcoming and place is in a lovely enviroment. Very good experience! I will recommend to everyone to visit it with friends or with family because there are many activities for everyone. They served really tasty and homemade lunch for us!

  • Stayed May 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter-Dori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther Z, Owner at The Three Towers Eco House & Organic Kitchen, responded to this review, 15 May 2013
Thank you Peter for your nice feedback hope to see you again. Regards Esther
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
1 review
4 of 5 bubbles Reviewed 10 May 2013

The Three Towers at Slieve Aughty offers a very unique experience. My husband, 5 yr old daughter and I had a very enjoyable 2 night stay in March. It really was a weekend where we really got away from it all. The weather was wild and cold, but Slieve Aughty was so peaceful and warm. Fantastic staff, very friendly, lots of fresh organic food (although not a great choice for vegetarians) and a very well equipped equestrian centre with lovely wooded walks around. Beautifully decorated bedrooms with the organic/environmentally friendly ethos carrying through. The Bar/Coffee area could be managed better - we found we needed to order some things twice... but this is a very relaxed place so good to keep that in mind.

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GoreFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther Z, Owner at The Three Towers Eco House & Organic Kitchen, responded to this review, 15 May 2013
Thank you for your feedback and happy you enjoyed your stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Three Towers Eco House & Organic Kitchen

Property: The Three Towers Eco House & Organic Kitchen
Address: | Kylebrack, Loughrea, Ireland (Formerly The Three Towers @ Slieve Aughty Centre)
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Loughrea
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in Loughrea
Price Range (Based on Average Rates): ££
Number of rooms: 11
Official Description (provided by the hotel):
The Three Towers Eco House is a warm and welcoming place, designed to make you feel at home so you can relax, be inspired and enjoy good organic food in a natural environment. The Three Towers offers nine bespoke bedrooms designed with comfort and rustic luxury in mind. Also on the property are two Eco Lodges, available B&B, full board and self catering. The lodges can hold up to 3 and 6 guests. The centre offers horse riding, miles of scenic hiking trails through adjacent forestry, walks with donkeys, farm bike loan, outdoor hot tub, toddler playground, art and craft room and Enchanted Forest. Certified SILVER by eco-tourism Ireland and offering organic food (certified by the Irish Farmers and Growers Association), The Three Towers is a remote escape where you can spend quality time with family and friends and enjoy the beauty of nature. ... more   less 
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