This review is for the bad and the good. Overall, my experience was good but there was one very disconcerting part.
I booked a Junior Suite online at a very good rate. The Junior Suites are approximately 50 sq. mtr rooms. Included was breakfast for two and High Speed Internet. I was aware that the hotel offered high speed internet at no charge but felt that paying extra would possibly get me a little higher speed and extra bandwidth. I'm a photographer and transmit images.
Before leaving home I called the hotel to verify my booking as the online room description had changed. I was assured that I was getting a 'deluxe room with a great view'. I specifically asked if it was the same type room I had booked and was assured that it was.
We arrived at 11am after an overnight flight. I had requested early check in and was told that it would be several hours. We got to the room at 1pm. I completely understand that early check in is at the hotel's discretion and have no complaints. However, the room we were given was not a junior suite. In fact, it was a much smaller room on an upper floor. The view was okay but I don't spend alot of time looking out windows. The internet service was also very spotty. Ipads didn't connect at all and the Macbook Pro was hit or miss.
Now for the good.
The hotel was spotless in all areas I saw. The staff was unfailingly polite. The food at breakfast was very good for buffet fare. We ate in the bar two nights and the food was okay and fairly priced. The beer was quite good.
On checking out the staff asked how my stay was and I must have given her a look. She asked me the problem and I told her. She brought the assistant manager who was concerned about the problem. I made it clear that I wasn't asking for any compensation and wouldn't accept any. I think that I received good value for what I paid but I object to being misled.
I Would recommend this hotel.
- Official Description (provided by the hotel):
- A local landmark in Athlone thanks to its 12 story glazed tower, Sheraton Athlone Hotel is a unique hotel in Ireland. Offering all of the comfort you can expect from a four star hotel, including 167 luxurious bedrooms and suites, with many affording spectacular views over the River Shannon and Ireland's lakelands, as well as outstanding spa facilities. Health & Leisure facilities include a remarkable aquatics area with 18m pool, 3 feature pools and state of the art fitness equipment. Sheraton Athlone Hotel is located beside the Athlone Town Centre shopping centre giving it prime location, and only 70 minutes from Dublin, which makes it perfect for business or leisure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Ebookers, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Sheraton Athlone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Athlone Hotel Athlone
- Athlone Sheraton