When I checked in we were excited because hey had upgraded us to one of their nicest rooms. When entering we were disappointed to smell a smoked had recently stayed there. They immediately sent someone up then the manager even showed up. We were moved. The new room ended up having an air conditioning problem. The manager was so embarrassed. He again came right to the room. Made no excuse and again moved us across the hall. They made adjustments to the room rate and supplied us with a nice red wine and a few drinks at the bar. We understand sometimes things happen. What was most amazing was the professional way they handled it. Even with some problems this hotel must be rated high. Plus a great spa and bar.
- Official Description (provided by the hotel):
- A local landmark in Athlone thanks to its 12 story glazed tower, Sheraton Athlone Hotel is a unique hotel in Ireland. Offering all of the comfort you can expect from a four star hotel, including 167 luxurious bedrooms and suites, with many affording spectacular views over the River Shannon and Ireland's lakelands, as well as outstanding spa facilities. Health & Leisure facilities include a remarkable aquatics area with 18m pool, 3 feature pools and state of the art fitness equipment. Sheraton Athlone Hotel is located beside the Athlone Town Centre shopping centre giving it prime location, and only 70 minutes from Dublin, which makes it perfect for business or leisure. ... more less
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- Also Known As:
- Sheraton Athlone Hotel Athlone
- Athlone Sheraton