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“Mostly good, some areas for improvement” 4 of 5 bubbles
Review of Hodson Bay Hotel

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Hodson Bay Hotel
Ranked #5 of 9 Hotels in Athlone
Certificate of Excellence
Dublin
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Mostly good, some areas for improvement”
4 of 5 bubbles Reviewed 24 April 2014

We spent two nights here on a family break.

It was Easter time so the hotel, on the first night at least, was at full capacity with a wedding on and lots of families with kids.

The hotel has an original building and a new wing. We were in adjoining rooms on the first floor of the older building (which I think is where all the families stay). On the first night we didn't get much sleep as there was a lot of noise from the corridor outside, including kids being v. loud until about 4 am. Couple that with the phone in our kids room ringing twice and you have the makings of a sleepless night.

However, the hotel rectified this quickly the next morning moving us to rooms on the 3rd floor which were much quieter (and had a great view over the lake).

The rooms themselves were fine, although the beds were not very large, nor super-comfortable (very soft). There is wifi in the hotel but it is very patchy away from the lobby and proved too weak to be used in either of the rooms we stayed in. Mobile reception (on 02) in the area in general seems weak so there wasn't a lot of web surfing to be done. The TV reception was crap too, with a limited range of channels on offer.

Breakfast was of good quality, although a bit hectic even between 8 - 9 am given the large number of people staying in the hotel.

The kids club was excellent and our kids loved it. All of the staff looking after the children were friendly and attentive.

Food in the bar was average at best, with carvery on offer during the day and a bar food menu by night. I wouldn't relish eating in the bar again.

Food in the restaurant was of a high quality and service was good too. Unfortunately the wine list doesn't match the standard of the food and reads like a walk down a supermarket aisle, with little to tempt one away from the house red or white.

The pool was first rate. The changing area was spotlessly clean and very attractive, while the pool itself is wonderful with a kids area and a couple of hydrotherapy options for adults. (There's a jacuzzi, sauna and steam room too.) The water is super clean and doesn't seem to be chlorinated, making it a very pleasant place to spend some time, particularly with the sun streaming in through the floor to ceiling windows.

Would I go back? With the family, probably. My kids loved the kids club and the pool and the fact it only took us an hour to get there was a big plus.

Room Tip: If you are with kids, you'll probably be in the old building. Ask for a 3rd floor room, I think...
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  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank coalshed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,928 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (560)
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English first
Monaghan, Ireland
1 review
5 of 5 bubbles Reviewed 23 April 2014

Stayed here for two night in March this year. Was absolutely fantastic. There was 9 adults and two children aged 7 and 8. We all left on the Sunday with no regrets or complaints towards the weekend. The food was fab, rooms where very clean and comfy and we had an amazing view of the lake, pool was fabulous. Staff where more than helpful and seen as we barely left the hotel over the three days, two nights, they really did everything and more than was asked from them. Really wouldn't hesitate in going back here and would highly recommend to anyone thinking of heading off on a family getaway )

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EilisApril2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Dilleen, General Manager at Hodson Bay Hotel, responded to this review, 3 November 2016
Dear EilisApril2014,

Thank you for a great TripAdvisor review.

Its great that we were able to meet your expectations and look forward to welcoming you back to the hotel should your travels next bring you to Athlone.

Kind Regards,

James Dilleen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wicklow
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 22 April 2014

There is a lot of postives about this hotel and they are getting so much right but they absolutely need to get their act together! They are so dis organised and with the exception of the L'escale restaurant there was nobody running the show and it really showed... staff running around like headless chickens, huge delays in ordering food and getting food, tables not cleared, etc etc. Kids club is great, the 2 hours complimentary toddler minding in the evening is great (albeit our little lad refused to be left), the food is good (room for improvement but good) Rooms (when we eventually got the family room that we paid for was ideal), Spa is nice, leisure facilities and pool nice. Setting is fab and the hotel is in a fab location. Would I go back.....yes if they trained their staff and upped their game. The standard of service was just appalling...the staff were very apologetic when you complained but that had worn thin by day 2. It's such a pity because everything else was very good.

Room Tip: Try get a room away from the function rooms if there is a wedding on....the noise may disturb your s...
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  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank LizM75_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 April 2014

Running a training course over a couple of days. Stay was great. Stayed in the new build by the swimming pool. Really well looked after by the team. Helpful, friendly and polite. Thanks to Jamie (who sorted some wifi issues for me) and Steve who made sure the the training room worked perfectly. Hope to return soon. Many thanks.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NigelB01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Dilleen, General Manager at Hodson Bay Hotel, responded to this review, 3 November 2016
Dear NigelB01,

Thanks for taking the time to write such a positive review on our Hotel.

Its great that we were able to meet your expectations and look forward to welcoming you back to the hotel should your travels next bring you to Athlone. Your positive comments will be passed onto the team.

Kind Regards,

James Dilleen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 April 2014 via mobile

Kids paradise! Just checked out after a great Easter break, our children are 8 and 4 and they adored the Kids Club especially Daire and Ollie! All the Staff are very friendly, helpful and professional. We stayed in the family suite and it is well worth the small upgrade, two rooms linked by a small "corridor", no doors between them. Double bed in adult room and children's room has a double and single, with no separate entrance, very spacious and perfect for our needs. The room isn't soundproof from hall noise, but it was minimal, we were on the second floor and would recommend it. We ate in the Waterfront bar on the first night-it was standard pub fare and just average, on the second night we ate in the restaurant and this meal was excellent. Very well suited to young families needs.

Stayed April 2014, travelled with family
Helpful?
1 Thank MotherhenIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 18 April 2014

My family (2 adults 2 children) availed of a 3 day midweek break booked directly with the hotel. The check in process was seamless and the receptionist went to great lengths to explain all the options available, especially those for the kids.

Facilities wise the hotel is excellent and the kids really enjoyed the use of the pool (which can get very busy). Our room itself was spotlessly clean and spacious although noise from other rooms is very noticeable. The breakfasts were fairly standard fare but of good quality, and the kids loved the pancake machine (we weren't the only ones as there was always a queue for this). We had lunch and a dinner in the bar and the food was quite good although the service was a little bit slow - that said the staff though out the hotel were lovely, these guys really get the idea of service, its among the best I've ever received and they are a credit to themselves and the hotel management.

My only complaint, albeit a very minor one, is the bed was *extremely* soft and I really did not sleep well but that's a personal preference rather than any issue with the hotel/service. We'll definitely be back (just asking for a firmer bed!)

Room Tip: There seems to be a newer wing in the hotel and these may be better if you are looking for a quitter...
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ndwhyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 17 April 2014

I attended a wedding in The Hodson Bay Hotel in April and stayed in the wheelchair accessible room. Disabled parking spaces are beside the Leisure centre; hotel reception can be accessed using this entrance. The accessible room is in a quiet area, away from noise of guests using the lift. The bedroom and bathroom are both modern and spacious with beautiful views of Lough Ree. There is a Jacuzzi bath and grab rails in the shower, however a shower chair was not provided. On enquiring at reception I was informed this needs to be requested - this should be advised on check in. The thermostat wasn’t working in the bedroom and the heat was on continually – Reception later advised the room temperature is controlled at reception which is very inconvenient.

Stayed April 2014, travelled with family
Helpful?
1 Thank AccessTravel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hodson Bay Hotel

Property: Hodson Bay Hotel
Address: | Hodson Bay, Athlone N37 XR82, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Westmeath > Athlone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Athlone
#3 Spa Hotel in Athlone
#4 Romantic Hotel in Athlone
#4 Family Hotel in Athlone
#5 Luxury Hotel in Athlone
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hodson Bay Hotel 4*
Number of rooms: 176
Official Description (provided by the hotel):
Located on the gorgeous shores of Lough Ree and with 176 bedrooms, the 4-Star Hodson Bay Hotel is the premier choice for a divine relaxation getaway. With scenic lakeshore walks, championship golf courses and lake cruises on our doorstep, you’ll have a rich choice of enjoyable activities. For families, we have our fully supervised Penguin Kids Camp with fun and games to keep all our little VIPs entertained. Why not avail of our babysitting service and relax in our onsite spa? Or enjoy quality family time in our leisure centre complete with kiddies pool. 'Retreat at Hodson Bay’ is an area of the hotel which is exclusively for adults to ensure your stay is restful and that you are guaranteed peace and quiet to unwind in the beautifully-designed rooms. To revive and rejuvenate yourself, take advantage of our award-winning 'Spa at Hodson Bay'. Both of our restaurants offer mouth-watering local produce; and to end the day take a seat along our lakeview conservatory or enjoy our nightly in-house complimentary activities. The heart of the Midlands is a magical place, so treat yourself to a break in this picturesque setting and let our dedicated staff make your stay one to remember ... more   less 
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Also Known As:
Hodson Bay Athlone
Hotel Hodson Bay

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