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“They Don't Care”

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Radisson Blu Hotel, Athlone
Ranked #7 of 9 Hotels in Athlone
Dublin, Ireland
Level Contributor
315 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“They Don't Care”
2 of 5 bubbles Reviewed 18 December 2012

This was my third night in a Radisson in Ireland in six nights and while one was very good - Shannon ( The Park ) one was poor ( Cork) this one was as bad as Cork - Check in was fine however again a Gold Card Holder and - no upgrade - they told me I had a business class room - yes that I booked and paid for !! - no Slippers/no Dressing gown/No eats fruit /Bisc in the room - not even a bottle of water - so where was the business class Room Service - I had a Dinner with a guest and paid Euro 300 for one night and got nothing that I did not pay for other than to stand in line for 15/20 mins so one girl could attend to eight guests checking out in the morning - It does not happen like this in Non Irish Hotels - People would just not go back and as I will have completed 30 stays this year - I will give Cork and Athlone a big miss in 2013 and I advise you to do the same !

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TOPCAT010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (369)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Killarney, Ireland
Level Contributor
115 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
1 of 5 bubbles Reviewed 13 December 2012

I attended a meeting in this hotel today. i found ithe hotel with some difficulty. On arriving there was a barrier into the car park - it was difficult to reach the button to raise the barrier. On getting inside there was absolutely no parking space available. I rang reception for advice as i had nevr beenin Athlone before. The person who answered was a new employee who didnt know what to do and she couldnt get anybody else to advise. There was an underground car park which she said she could let me into if I hold on. I held on my mobile phone for about 10 minutes and the gates of the underground park were not opened. Eventually a customer who had a fob for the car park left me in. I was then late for my meeting having spent approx 20 minutes trying to park the car. The meeting ws delayed because several of those attending had so much difficulty in parking. we had ordered tea and coffee before the meeting but it was half an hour late arriving. Very bad service. I would not recommend this hotel or Athlone town, whre signposting is practically non existent.

  • Stayed December 2012, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin Ireland
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 1 December 2012 via mobile

Did a Groupon one night here €89 euro. Decided we would stay on more night and it was cheaper than the Groupon deal at €79????? Liked the hotel and location is perfect in middle of town. Our room 326 could do with hall and bathroom tiles being scrubbed as they were dirty. Overall good. Would visit again

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bannerdublinireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 29 November 2012

The positives first. The hotel has great potential and some good points. The beds are very comfortable, the black out curtains unlike most hotels really work and the staff especially the bar staff are pleasant. Alas the weak link is the food. We had the dinner included in a weekend deal/rate on a Friday night and to say the main courses were dull was an understatement. The choices of salmon, steak etc were reminiscent of a menu in a small town pub twenty years ago. The portions were generous but the food was deadly dull (the most adventurous part being the addition of pineapple to the vegetables) - not what you go away to the hotel for the weekend for. The homemade bread was very undercooked. The brownie dessert seemed like it had been microwaved and was served with a chocolate sauce not the advertised vanilla bean creme anglaise. When I returned it it came back again with the insistence that it was what I ordered and when my point re sauce was accepted it came back with a decliious vanilla bean sauce but the brownie tasted as if it had had another twirl in the microwave Why not simply offer the a la carte menu as an option and charge a supplement? Next day for breakfast more undercooked bread and cooked breakfast products that looked and tasted like they had been cooked a good while earlier in a microwave. The cooked breakfast products were of good quality just dried out and what could have been tasty bacon showed no signs of ever having been near a grill or a pan. The bar is relaxing especially for a morning coffee and the bar attendent excellent though the charge for the cappuchino with two mini shortbread biscuits of three Euros was on the high side. To be fair the range of wines by the glass in the bar was very good. Overall I liked a great deal about the hotel but the food disappoints.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maurakingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 22 November 2012

Stayed recently in Radisson Athlone, very nice hotel, room had everything including a Nexpresso Machine and lovely view over river. Breakfast was very good - nice big seating area and great choice of hot and cold items. Staff very nice and friendly. Only minor fault is quality of toilet paper / tissues - small enough to complain about but let the hotel down a bit. They have loads of extra toileteries in the room so maybe cut down on them and spend a bit on the basics !!!
Hotel is in a great location for shops, bars, restaurants.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ammoDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athy, Ireland
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 21 November 2012 via mobile

Our room was lovely, had nice seated area too. Great room facilities for example proper big glasses and no problem getting ice to the room. The restaurant was unbelievable value. We had a 3 course meal with a bottle of wine for 50.. The staff in restaurant were lovely and gave out bread numerous times and a choice of 4 breads might I add. The food was too quality. I would definitely go again

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alidxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omagh, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 November 2012

My wife and I stayed in the Raddison Blu Hotel in Athlone, on a supervalu break for our 34th wedding anniversary from 30th October to 2nd November 2012. We have stayed in a lot of hotels all over ireland in the last 6 or 7 years, and for comfort, quality of food, central location in town to both shopping centres etc, this hotel would rank highest of them all. I would certainly recommend it to anyone,and God willing we will pay a return visit sometime again in the next 12 months.The quality of the breakfast, and the choice and selection of what to eat is just out of this world .Based on our visit ,we find it difficult to understand how some people can place such negative reviews about this hotel.

Room Tip: Rooms are spacious and comfortable
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joru12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Athlone

Property: Radisson Blu Hotel, Athlone
Address: Northgate Street, Athlone, Ireland (Formerly Radisson SAS)
Phone Number:
Region: Ireland > Province of Leinster > County Westmeath > Athlone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Athlone
#6 Romantic Hotel in Athlone
#6 Luxury Hotel in Athlone
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, Athlone 4*
Number of rooms: 128
Official Description (provided by the hotel):
Radisson Blu Hotel, Athlone is situated in the town centre on the banks of the River Shannon overlooking the historic Athlone Castle.Sumptuous food is served daily in the Quayside Bar & Lounge and Elements Restaurant serves innovative dishes which highlight the region and the season’s best ingredients.Synergy Health & Leisure Club is available complimentary to all guests and features an indoor pool, sauna, steam-room and fully equipped gymnasium. The outdoor terrace is overlooks the Marina and is a unique feature of the hotel - Summer Barbeques are a specialty!Many of the bedrooms at this luxurious hotel afford stunning views over the river and old town area.The hotel is within a five minute walk of Athlone’s train & bus station. ... more   less 
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Also Known As:
Radisson Blu Hotel, Athlone Hotel Athlone
Radisson Athlone
Radisson Hotel Athlone
Athlone Radisson Sas

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