We arrived at 9pm on a Thursday evening following a drive down from Dublin. The road works surrounding the Hotel made entering the Car Park a Krypton Factor Challenge! I eventually drove down a closed road onto the car park. All the disabled bays were occupied but reception advised us to park in front of the reception on the yellow lines which was fine.
Our family room was on the top floor and devoid of any normal windows but had four Velux windows which gave the feeling of being in the attic. (we were) Unbelievably, it was ALL LIGHTS ON or none at all. Even the sockets were on the light switch so the bedside lamps went out.
We went down to the lounge and after complaining, the manager sorted out one lamp in one side of the double room. He had achieved this by pulling the television out of its cabinet and accessing the socket behind? The lamp was therefore in an unnatural place in front of the TV.
I must stress this was a very large double adjoined room and the light switch illuminated both rooms like a football pitch. Our two boys needed the lights reducing to be able to sleep and our disabled son needs attention throughout the night without waking everyone else up.
Whilst in the lounge it was a song and dance getting served with drinks. The till was playing up and my wife spent over 10 minutes waiting for them to even start serving her. (No one else was waiting) After the Guinness had settled and she returned to the table it was over 15 minutes. No offer was made to bring the drinks to us even though there were three behind the bar.
I must stress that the rest of our holiday in Ireland involved three other Hotels. The high quality of service in these establishments knocked this hotel into a cocked hat.
We went for breakfast at 9.30am. It was a buffet and all the food had been hanging around and seen better times.
By 10am the lounge was full of business people and as such, we entertained our guests on the sun terrace which was outstandingly picturesque, overlooking the River Shannon.
It became obvious that half the Hotels rooms on the North Side and overlooking the sun terrace had been let out and was in effect a tenement block This was not something we expected. We did not avail ourselves to the Spa or other facilities.
In short we would not go back or recommend this FOUR STAR Hotel. There were stains on the carpet of our room and the smell of urine in the bathroom was unpleasant. It was by far the most expensive but most disappointing Hotel of our holiday. I have stayed in Raddison Hotels before and this unfortunately is not what I expected. We stayed at Athlone's Creggan Court Hotel last year and it was far better than here and half the price.
- Official Description (provided by the hotel):
- Radisson Blu Hotel, Athlone is situated in the town centre on the banks of the River Shannon overlooking the historic Athlone Castle.Sumptuous food is served daily in the Quayside Bar & Lounge and Elements Restaurant serves innovative dishes which highlight the region and the season’s best ingredients.Synergy Health & Leisure Club is available complimentary to all guests and features an indoor pool, sauna, steam-room and fully equipped gymnasium. The outdoor terrace is overlooks the Marina and is a unique feature of the hotel - Summer Barbeques are a specialty!Many of the bedrooms at this luxurious hotel afford stunning views over the river and old town area.The hotel is within a five minute walk of Athlone’s train & bus station. ... more less
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- Also Known As:
- Radisson Blu Hotel, Athlone Hotel Athlone
- Radisson Athlone
- Radisson Hotel Athlone
- Athlone Radisson Sas