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“Rough night to sleep, but great property and good food/lodge package”

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Shamrock Lodge Hotel Athlone
Ranked #6 of 9 Hotels in Athlone
Certificate of Excellence
Memphis, Tennessee
Level 6 Contributor
151 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“Rough night to sleep, but great property and good food/lodge package”
Reviewed 12 April 2012

We booked a dinner and breakfast package here and overall it was a good experience. The deal on the food was a great one but unfortunately it was amazingly loud overnight and we didn't have a good sleep. I think athlone might be a military town and that we some soldiers shipping out and they stayed here overnight for a big night out. Can't blame them but it was so loud we didn't get to sleep until around 3am.

Aside from that the room was large and the bathroom was nice. The free parking was a plus with us. However I booked a family room which I understood from the website to have a couch and a baloney. But I didn't recieve any even after asking the front desk. The room we did get was quite nice with many amenities.

The package we got included dinner and breakfast, both of which we really did enjoy. The dinner included a two course meal in bar. The steak would normally have been a supplement but the waiter didn't charge us. That was a great price. Dinner wouldn't have cost us 40 euro but for 99 euro we got dinner breakfast and the room! Great!

The breakfast was off menu and had a Buffett to choose from. Great presentation and great meal. Aside from the noise it was a good stay between the west coast and Dublin. The free wifi was great but could only be accessed near lobby on first floor.

Room Tip: See if there are any big groups there that night and try to stay away from them. Seems to be a big c...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mtsublueraider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShamrockLodge, General Manager at Shamrock Lodge Hotel Athlone, responded to this review, 28 April 2012
Hi Mtsublueraider
Thank you for your nice comments about the hotel. We hope you return to visit us again soon.
We apoligise about the noise you encountered that night and assure you this would not be a regular occurance.
Kind Regards
Alan McCaul
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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526 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
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English first
Wicklow
1 review
Reviewed 12 April 2012

We received a gift of 2 night stay with dinner included. FANTASTIC. From checkin to departure all Staff very friendly and most helpful. Food excellent, very comfy bed, not much of a view from room but gardens and grounds well maintained. Guinness first class and served by pleasant barmaid Ann I think. Overall a very enjoyable weekend and will def be back. John

Room Tip: Ask for room with view of gardens if possible
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShamrockLodge, General Manager at Shamrock Lodge Hotel Athlone, responded to this review, 28 April 2012
Hi John
Thank you for your lovely comments we are delighted you enjoyed your stay with us . We look forward to you returning to our hotel.
Kind Regards
Alan McCaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
1 review
Reviewed 10 April 2012

Myself and my wife travelled to this hotel for a 2 night break recently. From the second we arrived I had a feeling we would enjoy our stay as we were greeted by a lovely receptionist who showed us to our room. The double room was clean and very comfortable. We had our evening meal in the bar both nights and I have to say the food was of top quality. We washed the food down with a few drinks afterwards and the bar-staff were capable and courteous. All in all a great weekend and I would recommend this establishment to anyone looking for a nice getaway in the heart of Ireland.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShamrockLodge, General Manager at Shamrock Lodge Hotel Athlone, responded to this review, 28 April 2012
Hi Paul
Thank you for your lovely comments.We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel in the future.
Kind Regards
Alan McCaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2012

Had pleasure of staying here for wedding. Stayed in 2 bedroom suite. Very roomy and comfortable. Excellent and attentive staff. Beds seriously comfy. Food really nice. Breakfast excellent.

Room Tip: Go for 2 room suites
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrewFitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShamrockLodge, General Manager at Shamrock Lodge Hotel Athlone, responded to this review, 29 April 2012
Hi Andrew
Thank you very much for your kind comments. We are delighted you enjoyed your stay with us and look forward to you returning to stay with us.
Kind Regards
Alan McCaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clare
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2012

From the moment we got to the entrance of the hotel i had my doubts, there was empty glasses and bottles left in the flower pots outside the hotel, people hung around the front door smoking and fag butts lay on the ground. The doors were covered in finger prints as were the windows.

On the up side the receptionist was friendly and directed us to our room however the corridor to our room was dirty, the walls were filthy, the carpet looked like it hadnt been hoovered and the smell was vile. We dropped our bags and heading to the town centre, we later came back to drop off the car and decided to have a drink in the bar. The girl behind the bar was friendly, along side us sat 2 families with their kids (from a conversation they had i noted they were not hotel residents) - it was like being at a kids birthday party, they had multi bags of tayto and sweets and there were throwing them at the kids - the kids were running around both inside and outside and even had a football to play with across the entramce to the hotel. They were 4 tones higher than everyone else in the place, and the foul mouthed language being used was disgraceful, with NO correction from the bar staff. I was just glad we had left our own child at home so as he wasnt subjected to that!! We swiftly gathered our stuff and headed back into town.

We arrived back later that night and decided to have a drink before bed, the girl in the bar (same as the one earlier) had no interest in us coming in it felt like we were delaying her going home - she never spoke to us and cleaned all around us - shoving and dragging chairs and tables and spraying the table tops with cleaner. I did not sample breakfast as that lingering smell I spoke about earlier was all over the hotel and was off turning. Also, there was one bath towel in our room despite it being a double room and both our names given at the time of booking. My husband checked us out - on check out the one thing i noticed was we were never asked how was our stay or if everything was ok!!!

To sum up We felt that this hotel had absolutely no idea what customer service was or how to provide it. We would not recommend this hotel to anyone. It was the most stressful and unpleasant stay we've had in any hotel - definetely more of a SHAMBLES than SHAMROCK!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShamrockLodge, General Manager at Shamrock Lodge Hotel Athlone, responded to this review, 29 April 2012
Hi Jean.
I am very disapointed to read your comments about your stay here with us at the Shamrock lodge hotel. I appericate all comments both negative and positive and will be in contact to discuss your comments further.
Kind Regards
Alan McCaul
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 March 2012

Stayed here for 3 nights over st. patrick's weekend. room was lovely and clean, big bed but was 2 singles and slept well, food was great in the bar and good in the restaurant. the staff were all very frindly and couldn't do enough when asked. bathroom was lovely and had a good shower. breakfast was great and as stated served till 11.
Staff were the best part of this weekend, as very informative and friendly. easy walk to town, and nice place for a weekend.
music in the bar was traditional and enjoyable.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anniek_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShamrockLodge, General Manager at Shamrock Lodge Hotel Athlone, responded to this review, 29 April 2012
Hi Annike
We are delighted that you enjoyed your stay here at the Shamrock Lodge Hotel . Your comments about our staff are much appericated. We pride ourselves on good customer service.We look forward to welcoming you in the future.
Kind Regards
Alan McCaul
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dundalk
2 reviews
Reviewed 7 March 2012

great weekend break in this hotel, clean comfortable rooms and friendly helpful staff. Full marks for breakfast, served till 11.00am, also late checking out time, 4.00pm Sunday. Lots to do in Athlone, only 10mns walk away. All round great value, will visit again

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShamrockLodge, General Manager at Shamrock Lodge Hotel Athlone, responded to this review, 29 April 2012
Hi Mary
Thank you very much for your nice comments about the Shamrock Lodge Hotel. We are delighted that you enjoyed your stay and look forward to seeing you again in the future.
Kind Regards
Alan McCaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shamrock Lodge Hotel Athlone

Property: Shamrock Lodge Hotel Athlone
Address: Clonown Road, Athlone 0000, Ireland (Formerly Shamrock Lodge Country House Hotel & Conference Centre)
Region: Ireland > Province of Leinster > County Westmeath > Athlone
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Athlone
Price Range (Based on Average Rates): £
Hotel Class:3 star — Shamrock Lodge Hotel Athlone 3*
Number of rooms: 52
Official Description (provided by the hotel):
Ideally located in the heart of Ireland in the historic town of Athlone Co Westmeath. Set on its own private grounds and gardens with ample FREE car parking. 5 minute walk from the town centre.75 minutes from Dublin.40 Bedrooms and 12 Two Bedroom Suites/Apartments. ... more   less 
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Also Known As:
Shamrock Hotel Country

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