I stayed in this hotel while attending a wedding in the area, Before booking a room I enquired if there was a residents bar in the hotel and if so would we be able to make use of this when we returned from the wedding that evening I was assured we could. To make a very long story short when we returned that evening we went to go to the residents bar and were told it was closed which is fair enough, but the ignorance and rudeness that we encountered at the front desk was a disgrace, I constantly stay in hotels all week with work as I am always on the road and I have never in my life seen or heard anything like this. I complained afterwards using the facility on the website and got a response from the head office and was then followed by a mail from the general manager of the hotel who was very helpful but could only tell me that it would never happen again and that seemed to be the end of the matter which doesn't really help me or make up for the bad experience which I had. If you want my advice stay in the hotel across the road called the fairways hotel as it is half the price and according to the rest of our party who stayed there the staff in there will go out of there way to ensure you have a great stay as opposed to ruining what could have been a pleasant stay.
- Official Description (provided by the hotel):
- We look forward to welcoming you to Crowne Plaza Dundalk! The hotel is ideally located just off the M1, 45 minutes from Dublin Airport and 45 minutes from Belfast Airport. Exactly half way between Ireland s two largest cities: Dublin and Belfast. We offer 12 meeting rooms accommodating up to 400 people and rooms perfect for weddings parties and large conferences. Wireless internet access is offered in meeting rooms and hotel s lounge area and newly available in all bedrooms. High speed internet access is offered in all bedrooms free of charge. This four star fourteen storey hotel offers supremely comfortable accommodation, excellent service and great location. Our restaurant Fahrenheit Grill is located on the top floor offering breathtaking views of the Cooley Peninsula and the Irish Sea. You will be spoiled by the selection of meat and seafood that our Executive Head Chef, Sarah Fizelle, has prepared for you. Dundalk is a bustling town with excellent shopping and restaurant facilities. Lively night life and extensive leisure amenities, such as golf, hill walking, skating, swimming, kayaking and cycling within easy reach of the Crowne Plaza Dundalk. ... more less
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- Also Known As:
- Crowne Plaza Dundalk
- Dundalk Crowne Plaza