I telephoned on 25th September to book this b&b for 2 nights in late October. I was told that a room was available for €70 per night. I then emailed confirmation of our request and had an email reply confirming the booking.
We turned up in the early afternoon of our booking date and there was no answer. We telephoned and left a message on the answerphone with our mobile number, hoping they would call us back when they arrived home. We then called a mobile number that was given in their answerphone message - it was turned off.
We were not called back.
This b&b is in the middle of a residential, suburban area - there is NOTHING around and about so were it not for the fact that we were visiting family locally we would have been absolutely lost!!! I cannot imagine what anyone having been dropped off by taxi expecting a warm welcome would have done! As it was, we had to severely inconvenience our family who already had elderly relatives and young children staying.
Had we been contacted subsequent to our booking and told that the room was no longer available we would have been fed up - but at least we would have been able to make other arrangements. To simply not be in is TOTALLY UNACCEPTABLE!!!
- Also Known As:
- The Willows Killiney, County Dublin, Ireland