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“13th Birthday Party”

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Best Western Plus Grand-Sault Hotel & Suites
Ranked #1 of 4 Hotels in Grand Falls
Certificate of Excellence
Reviewed 3 February 2014

The Best Western Plus was a great way for our daughter to celebrate her thirteenth birthday! She and her friends enjoyed the pool and hot tub several times during our stay. The lounge was very accomodating for pizza, cake and gift opening. The room was perfect for them to hang out and watch a movie on the in room DVD/Bluray player. We all had a great night's sleep and breakfast put the finishing touch to an awesome stay. The staff are all great and were more than willing to go out of their way to make our stay a fabulous one! Adjoining rooms are great! :)

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank LynnP6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Louise T, General Manager at Best Western Plus Grand-Sault Hotel & Suites, responded to this reviewResponded 6 February 2014

Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon.

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237 - 243 of 358 reviews

Reviewed 31 December 2013

Interior decor: Good for Best Western brand. Nice wild west themed lobby.
Exterior appearance: Ordinary motor hotel.
Outside view from the room: Parking lot. Average
Room size: Approximately 35 square metres. Adequate.
Price value: Nice facility makes the price reasonable.
Service: Very friendly front desk staffs.
Bed: Queen soft
Location: Off highway 2

Room Tip: Quuen Suite
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  • Stayed: December 2013, travelled solo
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1  Thank setotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Louise T, General Manager at Best Western Plus Grand-Sault Hotel & Suites, responded to this reviewResponded 3 January 2014

Thank You so much for your comments. We value your business, and hope you return soon. Safe Travels.

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Reviewed 26 December 2013

I had booked a discount rate at this hotel and when my plans had to change, management kindly permitted the new reservation without additional cost. My children and I enjoyed comfortable beds, the pool, reliable wireless internet, and the hot breakfast. Just off the highway so very easy to find, but not within walking distance of the town. Staff were uniformly professional and friendly. The décor is unusually pleasant for a property in this class, and it is sparkling clean. Will definitely stay again.

  • Stayed: December 2013, travelled with family
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1  Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Louise T, General Manager at Best Western Plus Grand-Sault Hotel & Suites, responded to this reviewResponded 3 January 2014

Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe

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Reviewed 18 December 2013

I spent one night here on a business trip. Clean, friendly, internet worked well, nice workout room, good hot breakfast, easy highway access. I would stay here again. Why is there a minimum of 200 characters? I think I said what I wanted to in a succinct and efficient manner LOL.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Louise T, General Manager at Best Western Plus Grand-Sault Hotel & Suites, responded to this reviewResponded 20 December 2013

Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2013

we had a very enjoyable night.The staff at the front desk were helpful,they had a laundry so I was able to wash some clothes.the pool was very nice.It would have been nice to have a restaurant as we didn,t feel like driving and it is to far away to walk.They were out of regular rooms so gave us a discount on a very nice room with a jacussi tub. The beds were very comfortable and I would stay here again for a stop over.

  • Stayed: September 2013, travelled as a couple
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Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Louise T, General Manager at Best Western Plus Grand-Sault Hotel & Suites, responded to this reviewResponded 2 November 2013

Thank You so much for your comments. We value your business, and hope you return soon. Safe Travels.

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Reviewed 21 October 2013

Stayed here for a night on October 13th in a king size bed room. I was very impressed by the room and customer service. The room looked so new and one of the cleanest hotels I've ever stayed. It opened up in 2005 but I thought it opened less than a year ago due to the cleanliness and appearance. It's located just minutes away from shopping in a Grand Falls and restaurant. Complimentary breakfast in the morning was great, eggs, waffles, bread, cereals, beans, juices, coffee, yogurt, etc. I recommend this hotel and would stay again!

Stayed: October 2013, travelled as a couple
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Louise T, General Manager at Best Western Plus Grand-Sault Hotel & Suites, responded to this reviewResponded 25 October 2013

We always enjoy reading our guest reviews, especially when they're as good as this one. Thank you. We take pride in our Grand Falls hospitality and we're happy you enjoy our service and on-site amenities. We'll be sure to share your comments with our hotel team. Looking forward to welcoming you back again soon. Travel Safe

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Reviewed 13 October 2013

This a basic hotel for a stopover. Staff were friendly and knowledgeable. We had a queen room which was squishy for size, we didn't need the extra bed but couldn't get in a king on the night we stayed. The decor is outdated but I heard they are getting renovated soon. Standard breakfast was included. They also had Gluten free options. I would stay here again.

  • Stayed: October 2013, travelled as a couple
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Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie-Louise T, General Manager at Best Western Plus Grand-Sault Hotel & Suites, responded to this reviewResponded 15 October 2013

Thank You so much for your comments. We value your business, and hope you return soon. Safe Travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Grand-Sault Hotel & Suites

Address: 187 Ouellette St, Grand Falls, New Brunswick E3Z 1A6, Canada
Phone Number:
Region: Canada > New Brunswick > Grand Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Grand Falls
Price Range: £83 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Grand-Sault Hotel & Suites 3*
Number of rooms: 61
Official Description (provided by the hotel):
The Best Western Grand Sault Hotel & Suites is the perfect place for vacationing families and business travelers. Free amenities in this (open year round) hotel include a hot deluxe continental breakfast, a heated pool with hot tub, a fitness center, daily newspaper, free parking and pet friendly. Guest room amenities include free high-speed Internet access, hairdryer, iron with ironing board and coffee maker. Microwaves and refrigerators are available in all suites. ... more   less 
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Also Known As:
Best Western Grand Falls
Grand Falls Best Western

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