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Maldron Hotel Galway
Ranked #1 of 5 Hotels in Oranmore
Certificate of Excellence
Reviewed 29 November 2011

my husband and I stayed here for 1 night. Check-in was pleasant, the lady even mentioned that I was booked into a quiet room as requested. Our voucher included breakfast and a bottle of wine and was very reasonable. However, when we got to our room we found it to be opposite the lift,(not quiet) small, dark and had not been aired properly, it smelt quite stuffy and going by the number of used alcohol glasses outside the night before had been party time. It was 3.30pm when we checked in and all the used linen(bagged) was still outside every room door on the corridoor. I requested a room change, to be informed that the voucher rooms are pre-allocated!!! I then asked to upgrade but again was refused!!!(seems like they did not want my money) After a discussion with reception she finally agreed to check with reservations to see if we could be moved . Luckily we were moved to the 2nd floor---what a difference--this room was much bigger, smelt fresh and clean, the bathroom was newer and the room contained a double and single bed, however all the linen was still outside every room on this floor too--at 4pm. Breakfast was totally self-service, once you got a seat--we waited to be seated for more than 5 minutes with no sign of any staff. Breakfast was adequate, but not as much produce as one would expect, there were few staff around. This was the first time we have been treated differently just because we purchased a voucher--avoid rm 105. adequate 3 star for a quick stop-over.

Room Tip: our 2nd floor room was facing the busy roundabout --but very little noise could be heard.
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  • Stayed: November 2011, travelled as a couple
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2  Thank benbulben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this reviewResponded 5 December 2011

Dear Benbulben,
Thank you for posting a review following your recent stay with us. Firstly I would like to apologise that you felt you were treated differently than other guests. Let me assure you this was not intentional as our aim is always to offer the highest level of hospitality to all our guests.
I appreciate you highlighting some operational issues where our standards were not what they should have been and assure you my team and I have addressed these already.
I am also glad to learn overall you found the hotel to be clean, service good and you had a pleasant stay.
We do hope we will be welcoming you back to the Hotel in the near future.
Kind Regards,
Dermot Comerford
General Manager

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960 - 966 of 1,167 reviews

Reviewed 26 November 2011

Stayed here for a night on the way from Buncratty to Sligo. Staff pleasant. Room was nice enough. Had all you needed, except fridge. Food was nice also, although I asked for no tomato and it came anyway. Breakfast was again adequate, everything was buffet, including coffee. Got away with two staff, one to seat and one on hot food.
For the price though you just couldn't argue, under €70. Also, it's location is fantastic. Its on the junction of the M6 and the Limerick Sligo road. Basically its about an hour from most of the mid west. they had about 8 events on the morning that I left, with more on in the afternoon. The location, by an industrial estate and on a roundabout, may not be romantic, but you can't beat it for handiness.

  • Stayed: November 2011, travelled on business
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Thank ankles1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this reviewResponded 5 December 2011

Dear ankles1972,
Thank you very much for posting your review following your recent stay with us. We really appreciate your positive comments. We do get a lot of business people staying mid week right throughout the year as the location is convenient, just off the new M6 at Exit 19. We have ample free car parking and good Leisure Club facilities.
We look forward to welcoming you back to the Hotel on your next trip and thank you for choosing to stay with us.
Kind Regards,
Dermot Comerford
General Manager

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Reviewed 21 November 2011

Lovely Hotel really enjoyed our night. Staff excellent, and a fantastic breakfast next morning

Room Tip: Got this deal on Pigsback.com €59.00 B & B for 2 with a bottle of wine great value
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  • Stayed: November 2011, travelled as a couple
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Thank Bernie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this reviewResponded 25 November 2011

Dear Bernie21,
Thank you very much for posting a review following your recent stay with us at the Maldron Hotel Galway we very much appreciate your positive comments. It is encouraging for all the team to learn you found the Hotel comfortable and everything to your satisfaction.
We do hope to see you back in the Hotel in the near future.
Kind Regards,
Dermot Comerford
General Manager

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Reviewed 14 November 2011

We stayed there recently and thank you Maldron Galway as you have the best sized family rooms out there for larger families. The food was great and the breakfast was plentiful and tasty.

Our large family room was spotless and the staff couldnt do enough for us. The Manager of this hotel should be very proud of his team here as they are all so attentive and nothing was too much trouble.

The Maldon gets top marks for comfort, food, kids facilities and not least the great value for money as we are a family of 5 so budget is naturally a factor too .

Well done Maldron and we will be back when we hit Ailwee to see Santa .

Room Tip: If you are looking for good big spacious family rooms then book one here as we were so impressed at...
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  • Stayed: November 2011, travelled with family
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Thank AMBLESIDE71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this reviewResponded 25 November 2011

Dear Ambleside71,
Thank you very much for your kind comments contained in your review, it really is very encouraging for all the team to read your opinion of the Hotel, the staff and the service.
We are particularly pleased that you have already planned your return trip and look forward to welcoming you back to the Hotel.
kind Regards,
Dermot Comerford
General Manager

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Reviewed 8 November 2011

Stayed at the Maldron Oranmore Galway at Halloween weekend and we were very pleased overall with the service. The evening meal was excellent as was the buffet breakfast each morning. Leisure facilities were brilliant too and the kids were made feel welcome.The room was clean and nice and quiet at night too. We've stayed there numerous times before so it's obvious that we're impressed with the place in general. We look forward to our next stay there. We would highly recommend this hotel.

  • Stayed: October 2011, travelled with family
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Thank Gerry425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this reviewResponded 25 November 2011

Dear Gerry425,
Thank you for posting a review following your recent stay with us at the Maldron Hotel Galway. My team and I are delighted to learn that you and your family enjoyed your stay with us.
Particularly as a regular customer we thank you for your loyal custom and look forward to seeing you all back at the hotel soon again.
Kind Regards,
Dermot Comerford,
General Manager

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Reviewed 31 October 2011

Spent a weekend at the Maldron Hotel in Oranmore. This was my second stay at the hotel. From check in to check out the staff were welcoming and helpful. I'm on a restricted diet and the staff in the dining room both in the evening and mornings were extremely helpful and the chiefs also on our second morning the chief cooked an omelette as all I could have was egg and tomato. Our room was very clean and spacious. There were children in the room across from us but we never heard them which was great. In fact the hotel was extremely quite at night so a good night's sleep was had. The Maldron Hotel deserves it’s no. 1 hotel in Oranmore on Tripadvisor. We would highly recommend the Maldron Hotel for value and service. We will definately be back

  • Stayed: October 2011, travelled as a couple
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Thank Trish1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this reviewResponded 8 November 2011

Dear Trish1959,
Thank you for your kind comments contained in your recently posted review. I am delighted you enjoyed your stay with us and particularly you found the staff were able and willing to facilitate your dietary needs with out much of a fuss. I have passed your comments on to the team who are very pleased to get your positive feedback.
We do hope to see you back in Galway in the near future and thank you for choosing to stay with us.
Kind Regards,
Dermot Comerford
General Manager

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Reviewed 31 October 2011

Clean rooms, comfortable bed. Full bar with a nice atmosphere. Didn't get a chance to try out the other facilities (pool, etc) but breakfast was plentiful and pleasant.

  • Stayed: October 2011, travelled as a couple
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Thank Reviewer_Brian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this reviewResponded 8 November 2011

Dear Reviewer_Brian,
Thank you for your kind comments contained in your review following your recent stay with us at the Maldron Hotel Galway, we very much appreciate you taking the time to complete a review. I am glad to learn you found the Hotel comfortable and enjoyed the relaxed atmosphere. Hopefully on your next visit you will have time to enjoy more of the facilities the Hotel has to offer.
Kind Regards,
Dermot Comerford,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Galway

Address: On N6, Beside 2nd Roundabout | Carrowmoneash, Oranmore, Galway H91 K7FA, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway > Oranmore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Oranmore
Price Range: £44 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maldron Hotel Galway 3*
Number of rooms: 113
Official Description (provided by the hotel):
Excellently located on the N6, just 10 minutes drive from Galway City. Modern Superior 3 Star hotel with Superb Leisure Club... 20 m Pool, Gym, Therapy Suite etc. 113 spacious bedrooms..... crisp white duvets, T/C Facilities, Sat. TV & Hairdryer. 2 Lifts. Restaurant & Bar .. Food served all day. Free secure car parking. Regular entertainment. Family Friendly....Kids Club weekends & all holidays. Cinema & Bowling next door. Business rates. Conference Rooms. 2 Km from Galway Airport. ... more   less 
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Also Known As:
Maldron Hotel Oranmore
Maldron Hotel Galway Oranmore, County Galway

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