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“Excellent Hotel for families”

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Maldron Hotel Galway
Ranked #1 of 6 Hotels in Oranmore
Certificate of Excellence
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Hotel for families”
5 of 5 bubbles Reviewed 8 January 2012

Just returned from this hotel overall it was an excellent stay .Staff very friendly most friendly I have ever come across very helpful. Room was lovely , pool facilities excellent ,kids club from 6-10 brilliant . Breakfast was lovely and bar food was very reasonable .I cannot fault this hotel at all ,I would highly recommend it for families although maybe not for couples as it is few miles from the city and about 15 min walk to Oranmore village .I will definitely visit again.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dublindoll_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this review, 19 January 2012
Dear Dublindoll_11,

Thank you for posting your review following your stay with us after the New Year. We really appreciate your kind comments and particularly your endorsement of the Team working in the Hotel. It is very encouraging for us all to get your positive feedback and we are glad also that all the family enjoyed their break.
Thank you for choosing to stay at the Maldron Hotel Galway and we look forward to seeing you back with us in the near future.
Kind Regards,
Dermot Comerford
General Manager
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1,031 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Dublin,Ireland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 5 January 2012

Stayed in the Maldrom from 30th to 1st January. Had the misfortune to be place in the rooms directly over the residents lounge which meant we had very little sleep due to the singing and shouting which continued until the very early hours. Went to reception to register my complaint at around 2a.m. No manager on duty, you have to phone to speak to him. Lobby are was full of kids running around while the parents were in the bar!
We moved rooms the next day, staff were pleasant however having to repack 5 peoples belongings and moving everything was hardly convenient.
Late that evening we received calls to our room from somebody alleging to be in reception. It would appear that our name and room number had been left lying around for kids to find and call our room for a prank!
The hotel itself is quite clean although a bit worn and weathered in places. Some flat screen TV's wouldn't go astray. Beds and pillows were very comfortable though. Free Wi Fi was avilable in the rooms. We didn't eat at the hotel but the bar service was good.Leisure centre is well used but clean and well maintained and free to hotel residents.
Not sure if I would wholeheartedly recommend the Maldron based on my experiences but it's not the worst hotel in the world.

Room Tip: Stay well clear of rooms near to the bar and residents longe if you want a good nights sleep.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pw46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this review, 10 January 2012
Dear pw46,
Thank you for posting a review following your recent stay with us at the Maldron Hotel Galway. I was disappointed to learn of your experience on your first night and I apologise sincerely for the noise disturbance. I am glad you were able to contact our Night Manager immediately on the phone to let him know of the issue so he could address it. We will certainly take your comments on board in relation to the allocation of rooms.
Thank you also for your kind comments in relation to staff, service and cleanliness of the Hotel much appreciated.
I do hope you will stay with us again in the future and if I can be of any further assistance please let me know.
Kind Regards,
Dermot Comerford
General Manager
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Cavan
2 reviews
5 of 5 bubbles Reviewed 4 January 2012

Stayed here for two nights with husband and three children and cannot say a bad word about this hotel! Food, rooms, pool,everything was just lovely!! Word to the wise manager!!! Hold on to staff gems like Emese. People like her are hard to find in the service industry and make such a difference. Employee of the year, I think???

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desaun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this review, 10 January 2012
Dear Desaun,
Thank you for posting a review following your recent stay with us. We very much appreciate your kind comments particularly in relation to staff and service. We are delighted you and your family enjoyed your stay and we do hope to see you on a return visit during the year.
Wishing you and your family a very Happy New Year.
Kind Regards,
Dermot Comerfrod
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

Stayed in the hotel with my husband & Kids on the 27th & 28th Dec - very very enjoyable - I could not fault the hotel in any way the staff were fabulous as were the facilities - the rate we got was excellent also - I would have no objection in highly recommending this hotel to anyone. Do bare in mind though that it is approx 7 miles from Galway city.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this review, 10 January 2012
Dear Liz H,

Thank you for completing a review following your recent stay with us at the Maldron hotel Galway. My team and I very much appreciate your kind comments and we are delighted to learn you and your family enjoyed a relaxing break with us.

Thank you for choosing to stay at the Maldron Hotel Galway and I wish you and your family a very Happy New Year

Kind Regards,
Dermot Comerford
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 December 2011

Had a one night stay in this hotel great location, fantastic rate and very pleasant staff. Would highly reccomend

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lainey0723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this review, 28 December 2011
Dear Lainey0723,
Thank you for completing a review following your recent stay with us at the Maldron Hotel Galway. I really appreciate your kind comments particularly in relation to the staff. We are all delighted to get your positive feedback.
We very much appreciate your business and look forward to welcoming you back to the Hotel in the near future.
Kind regards,
Dermot Comerford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway, Ireland
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 December 2011

Stayed here last night after company Christmas party. Arrived early, checked in immediately, went to bar had food and drinks. Reception staff and bar staff very helpful and attentive.
Food lovely!

Rooms very warm, which was much appreciated in the cold weather. Reception called cab for us and fetched us when it arrived, very good service. Late checkout no problem following day.

Overall very good experience, highly recommend!
On another note, have never had any issues in Maldron hotels, always a safe bet!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this review, 28 December 2011
Dear A H,
Thank you for posting a review following your recent stay with us. I really appreciate your kind comments and the staff at the Hotel are also delighted to get your feedback.
It is encouraging for us to learn you are a regular stayer at Maldron Hotels and we take this opportunity to thank you for your business.
We look forward to seeing you back at the Maldron Hotel Galway in the near future.
Kind Regards,
Dermot Comerford
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 15 December 2011

Looking for a hotel with a pool so I could get in a few lenghts while away from home, good service, clean well kept pool and recreation area. Service was good, only bad side was that Kettle in room was a bit grotty inside.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Conmancan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot31, General Manager at Maldron Hotel Galway, responded to this review, 28 December 2011
Dear Conmancan,
Thank you for posting a review following your recent stay with us my team and I very much appreciate your comments.
We do get a lot of Business People staying with us who find the Leisure Facilities very useful. The Pool area and Gym are spacious and well equipped with an extensive programme of classes also running which guest are welcome to join.
Our Accommodation team have checked all kettles and taken appropriate action to ensure all are in order.
We look forward to welcoming you back to the Hotel in the near future and thank you for choosing to stay with us.
Kind Regards,
Dermot Comerford,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Galway

Property: Maldron Hotel Galway
Address: on N6, beside 2nd Roundabout | Carrowmoneash, Oranmore, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway > Oranmore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Oranmore
Price Range (Based on Average Rates): £
Hotel Class:3 star — Maldron Hotel Galway 3*
Number of rooms: 113
Official Description (provided by the hotel):
Excellently located on the N6, just 10 minutes drive from Galway City. Modern Superior 3 Star hotel with Superb Leisure Club... 20 m Pool, Gym, Therapy Suite etc. 113 spacious bedrooms..... crisp white duvets, T/C Facilities, Sat. TV & Hairdryer. 2 Lifts. Restaurant & Bar .. Food served all day. Free secure car parking. Regular entertainment. Family Friendly....Kids Club weekends & all holidays. Cinema & Bowling next door. Business rates. Conference Rooms. 2 Km from Galway Airport. ... more   less 
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Also Known As:
Maldron Hotel Oranmore
Maldron Hotel Galway Oranmore, County Galway

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