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“Groupon Santa Visit, All I can say is WOW!!”

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Mount Errigal Hotel
Ranked #6 of 12 Hotels in Letterkenny
Certificate of Excellence
Ballynahinch, Down
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Groupon Santa Visit, All I can say is WOW!!”
Reviewed 10 November 2013

We arrived down to the Mount Errigal about 1.00pm on Saturday after getting a Groupon Deal for Santa to come up to the room to visit the children. I called in and the girl at reception was so helpful and checked me in and told me that our room would be available at 1.30pm (1 hour and 30 mins prior to official check in!!) The reception staff were friendly and helpful. We had asked to stay in a quieter part of the hotel as we were there with our three children, 4, 3 and 6 months old! The room was clean, tidy and fresh, plenty of room for our travel cot etc. We were given a letter about what was going to happen and it happened like this: Santa was due to call at our room at 7.30 - 8pm, when he called to the room my daughter opened the door and my other daughter who was sitting on the bed was mesmerised. Santa knew their names, and what they wanted for Christmas. He took his time with us, we got loads of photos and my 6 month old daughter absolutely adored him!!! He told us that we would be down to his grotto soon, where there was yummy hot chocolate and massive cookies for the kids, the kids were able to write letters to santa, and santa called back in, he remembered the girls names and took time again to chat to everyone in the grotto. We had a meal in the Café Renaissance, the food was beautiful, the staff were friendly and the prices were reasonable. We didn't get to use the pool but took a quick look at the facilities, it looks clean and child friendly (with adult supervision of course!)

After much worry about not getting much sleep between the 5 of us all in the one room and the noise of other guests etc (especially as there was a wedding on that day in the hotel) we all slept the night through, obviously some other guests don't always have consideration for other guests but our corridor seemed to be full of families with young children and generally quiet.

Our stay at the Mount Errigal was wonderful, it was magical for my husband and I and of course the kids, I would highly recommend this trip, we will hopefully stay in the Mount Errigal very soon again!!

Room Tip: We stayed in Room 211, it was handy as we had a pram and didn't have stairs or a lift to take.
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  • Stayed November 2013, travelled with family
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Helpful?
4 Thank catmck88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, 5 January 2014
Thank you so much, your review really lifted our spirits. We created the 'Visit from Santa' package with the word 'magical' in mind, so to hear that it was just that makes us so happy! Our Santa package is a great success and this year past, we sold out every night. Next year we will be doing the same with added extras for further enjoyment of our families.

We look forward to welcoming you back again soon

Kindest Regards
Carolynne
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Traveller tips help you choose the right room.   Room tips (400)
Date | Rating
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English first
Omagh, United Kingdom
1 review
Reviewed 8 November 2013

We booked into this hotel as a family of 5, 2 adults & 3 kids and have never doubted going back as this was our 3rd time to stay here. The friendly staff from reception to the 2 guys in the leisure centre were more than good to us and when it came to meal time the guys in the bar were fantastic. This hotel delivers outright quality and is a great base upon which to explore the thriving town of Letterkenny and beyond. Will definitely come back!

Room Tip: Just let hotel know in advance and they do pull out all the stops to make your stay a great stay.
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  • Stayed October 2013, travelled with family
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Helpful?
Thank 118brian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, 5 January 2014
Thanks a million for your feedback & thank you for coming back time & time again, we look forward to your next visit, don't leave it too long!

Warmest Regards
Carolynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dingle, Ireland
1 review
Reviewed 5 November 2013

We stayed at the Mt Errigal for two nights last weekend, with two small children plus an infant, and we were delighted. The staff were without exception very friendly and very accomodating. They made everything we needed for our baby available without any difficulty. It was one of our children's birthday, and she was not happy about being away from home, but the staff left a birthday card and cupcakes in the room for her, and she was over the moon. Even when there was a problem with one of our dinner orders, they were apologetic and gave us free drinks. The facilities were excellent, too: the room was comfortable, the lobby was spacious, and the kiddies pool was top rate.

  • Stayed October 2013, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maitias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, 5 January 2014
Thank you so much for your feedback, it makes all our hard work very worthwhile. We pride ourselves in being family friendly, so I'm delighted you appreciated that. Our new Kiddies pool is going down a treat.

We hope to welcome you & your family again soon, our all in family deal is available again this year!

Warmest Regards
Carolynne
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Belfast, United Kingdom
2 reviews
Reviewed 4 November 2013

The perfect place for our girlie weekend, just a short walk to the local shops and a shirt taxi journey to the nightlife. All the staff were very helpful and couldn't have been any nicer, such friendly people. Will defiantly be back again :)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo361977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, 5 November 2013
Thank you so much for taking time to review your Girlie Break! We are delighted you girls had a good time & we look forward to looking after you all again soon.

Kind Regards
Carolynne
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Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 November 2013 via mobile

Got a great deal spent 3 nights in the hotel staff excellent food very good our room had old dark bedroom furniture in it which made the room seem small on the last day of our stay we seen a different bedroom it was lovely bright and made such a difference if we had been given a room like this I would have been scoring a 4 or 5 the swimming pool and surrounding area was great it has not put me off the hotel I hope to be back again soon but we will be asking for a different room thanks Mount Errigal for a fantastic deal ..

Stayed October 2013, travelled as a couple
Helpful?
Thank 1955sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, 5 November 2013
Thank you for reviewing your family break with us, we are delighted that we lived up to your expectations! As a valued repeat guest, ask about a free upgrade on your next stay, we are committed to looking after our repeat guests.

We look forward to welcoming you all again soon

Kind Regards
Carolynne
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Belfast, United Kingdom
1 review
Reviewed 28 October 2013

My wife and I stayed here this past weekend for 2 nights. Just a weekend to relax away from the kids! This was our second time staying in the hotel and we have enjoyed it both times. Our first night wa sspend in Room 335, a room we paid extrsa to upgrade to. The room itself was fine although as soon as we got sellted in we noticed the terrible traffic nose from outside, this was even when the windows were closed. Adding to that we were woken up several times during the night from the noice of the function going on below us and also again at around 6am the following morning by delivery lorries.

We informed reception and they had us moved to room 503 without any problems, this was also an upgraded room.

This room was 100% perfect. Really cosy and no outside noise at all! We slept like logs! The food was great as usual and the bar, waiting, gym and reception staff were all helpful and attentive.

We will be returning in December with the kids for a Santa visit, something we did last yearand the kids loved. Really looking forward to it!

Great Hotel

Room Tip: 503 is a perfect room
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, 5 November 2013
Thanks a million for taking time out to review your recent stay with us, we are delighted we impressed you & we look forward to welcoming you back again soon.

Kind Regards
Carolynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway, Ireland
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 October 2013 via mobile

Stayed Friday nite had bar food on arrival.... The special Burgers are to die for and presentation top class. Food at the ball later was top class & great service. Very helpful & friendly staff. Big rooms loads of space!! we had lovely family stay thank you

Stayed October 2013
Helpful?
1 Thank SharonE38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, 5 November 2013
Thanks so much for reviewing your recent stay with us. Our team of Chef's will be delighted by your comments on our new Gourmet Burgers, they take great pride in the taste & presentation so they will be delighted it has paid off! Thanks too as regards your positive feedback on the function - being almost 30 years in the large scale function business, we'd be pretty confident in saying that we know how to do them very well.

We look forward to welcoming you back again soon

Kind Regards
Carolynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mount Errigal Hotel

Property: Mount Errigal Hotel
Address: Ballyraine, Letterkenny, Ireland
Region: Ireland > County Donegal > Letterkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Letterkenny
#6 Romantic Hotel in Letterkenny
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mount Errigal Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Situated in a great central location, within walking distance of Letterkenny Town, this luxury 3 star hotel and state-of-the-art leisure centre is close to pubs, nightlife, shopping and theatres. Free parking and Wi-Fi. The Mount Errigal Hotel has a leisure centre with a 20-metre swimming pool, sauna, Jacuzzi, steam room, and fully equipped gym. ... more   less 
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Also Known As:
Hotel Mount Errigal
Mount Errigal Letterkenny
Mount Errigal Hotel Letterkenny, County Donegal

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