We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Xmas present from my daughter”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Mount Errigal Hotel
Ranked #7 of 12 Hotels in Letterkenny
Certificate of Excellence
Reviewed 28 January 2014

My husband and I have just spent a lovely weekend at the Mount Errigal Hotel. The reception staff where extremely pleasant and helpful, the best we have come across in a long while. The swimming pool,jacuzzi and steam room where just what we wanted after 2 hrs in the car. Bar staff and waiting staff where all lovely. Food was grand, we ate both nights in the cafe renaissance. Unfortunately weather was dreadful but what can you expect in Donegal! Would reccommend this hotel as it was great value for money.

Room Tip: We stayed in 353, which didn't have a view except of heating installation, but it was so quiet w...
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank olliejj07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,275)
There are newer reviews for Mount Errigal Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

1,537 - 1,543 of 2,275 reviews

Reviewed 27 January 2014

Just arrived back from a very pleasant stay at this hotel which my daughters had booked for my birthday.The staff were extremley friendly and helpful, the room large and comfortable, the pool and Jacuzzi area relaxing.We ate in the restaurant on the Friday night and the food was delicious with a lovely surprise for dessert wishing me a Happy Birthday which I thought was a lovely personal touch.Saturday night we ate in the bar and again we couldn't fault the service or the food,what impressed me was the fact that there were no hen or stag parties which meant we had two peaceful and restful nights sleep.Overall my experience was a great chilled out weekend with friends which we needed and thanks to this hotel we got what we had hoped for.I had read previous reviews and some I found off putting but having stayed here I believe they were picky and wouldn't hesitate to recommend the Mount Errigal Hotel for a wonderful getaway from it all.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Upon arrival we were greeted by very friendly reception staff and luckily enough our room was ready even though we arrived early. The staff in the hotel were really friendly and the room was spotlessly clean, bar a few spots in the bathroom which could of been cleaned slightly better. The food in the hotel was beautiful, on the Saturday night we had the 4 course meal and the portion sizes were huge. One bad point about the restaurant on the Saturday night one of the waitresses was too busy rushing about and when taking our order just assumed we were finished ordering when we hadn't but the rest of the staff were very helpful. The leisure suite was great although the jacuzzi kept switching off and you had to get up and wave at the censor every five minutes but other than that was very relaxing. We had a great break and would recommend this hotel to everyone.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sfullerton86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this reviewResponded 3 March 2014

Thank you for taking time out to review your recent stay, we are thrilled that you were impressed and we appreciate your constructive criticism in other areas, please be assured that we have taken them on board.

We look forward to welcoming you back again soon.

Kind Regards
Carolynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

Myself, my partner and baby called in here after a long drive for a coffee. First off there was an unacceptable amount of dirt on the highchairs that I couldn't put my son near it, and this wasn't just the remains of someone who had just been, that would be understandable, this was ground in. Looked like it hand't been cleaned for weeks. My partner went to the bar and ordered us 2 coffees and scones, the barman said "it could be a while" we thought ok 5-10 minutes thats fine, 20minutes later we were still waiting. The barman was fiddling about on the till so we assumed he had passed our order onto kitchen staff or something. Then a female member of staff came and began clearing the table beside us where a couple having drinks had just left, she actually shouted across the bar at us "are you ok?" instead of coming over and asking. We said we were waiting 20minutes for a cup of coffee and she said "ok thats alright" and walked off, she didn't even acknowledge that we were waiting that long or try to be in any way helpful to us. We sat on for about another 5 or 10 minutes and after that we got up and left. I don't think it takes half an hour to make 2 cups of coffee. You can go into any petrol station in the country and have it within seconds. It wasn't to say the bar was overly busy either, there were 3 gentlemen sitting at the bar having a drink as was the couple next to us. It was nothing more than ill manners and laziness on part of the staff.
Serious customer service training needed and the hygiene standards were well below average.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank MNC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this reviewResponded 25 February 2014

Thank you for taking time to provide us with feedback. I am profusely sorry for the issues you encountered in our bar and I totally agree that the staff members involved did not provide the typical high standards of service we expect in the Mount Errigal Hotel.

I can assure you that we have dealt with the issues raised. I'm confident that on your next visit, you will be impressed with the improvements we have made.

I hope you can accept my apology on this occasion.

Kind Regards
Carolynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

we went for relaxing weekend before christmas staff in reception bar restaurant and through out hotel were so welcomingrecommend this hotel to all food fab leisure facilties so clean our room was spotless and cleanednext morn bar is so cosy and bar staff friendlyreceptionmade us so welcome we have stayed at hotel before and will definately be back

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bridghe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Manager at Mount Errigal Hotel, responded to this reviewResponded 25 February 2014

Thank you so much for taking time out to review your recent stay with us, it means the world to us to hear such positive feedback, our team will be delighted by your comments.

We look forward to welcoming you back again soon

Kind Regards
Carolynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

We stayed here over New Year and had a thoroughly enjoyable time. The staff were very attentive, food delicious and overall package excellent. The meal at the Gala Dinner was exceptional. the service very good with the large numbers involved.. We hope to be back next year.

Room Tip: We were in a room with 2 double beds, the decor was perfectly adequate, very clean and cmfortable be...
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Happytraveller346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded 14 February 2014

I'm delighted to hear you really enjoyed New Year's eve with us. I was one of the hosts on the night, and it was my pleasure to look after your group.

We hope to see you again next year

Kind Regards
Carolynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2014

Stayed at Mt Errigle again recently and found it to be much improved. I think that when booking you must check that you are booked in to the newer part of the hotel as the older part is a bit 'tired' looking. Their pool and facilities are good and the check-in staff efficient and welcoming. But the star of the show is their new Jospur barbeque grill! If you have never tasted food cooked on one of these (and there are only two in all of Ireland) then I advise you to get over there fast. Steaks, chicken, burgers - all are amazingly succulent and flavourful. It has to be tried to be believed. Try it - you are in for a treat.

Room Tip: Ask for a room in the 'new' extension.
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank thecraicis90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded 14 February 2014

Thank you so much for your positive review, we are delighted that you enjoyed your stay even more this time!

We look forward to welcoming you back again soon.

Warmest Regards
Carolynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Letterkenny hotels
0.8 mi away
Clanree Hotel
Clanree Hotel
#4 of 12 in Letterkenny
1,135 reviews
0.8 mi away
Radisson Blu Hotel, Letterkenny
0.9 mi away
Dillons Hotel
Dillons Hotel
#2 of 12 in Letterkenny
366 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Mcgettigan's Hotel Letterkenny
1.1 mi away
Station House Hotel Letterkenny
3.1 mi away
Silver Tassie Hotel & Spa
Silver Tassie Hotel & Spa
#1 of 12 in Letterkenny
775 reviews
Show Prices
Show Prices
Show Prices

Been to Mount Errigal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mount Errigal Hotel

Address: Ballyraine, Letterkenny, Ireland
Region: Ireland > County Donegal > Letterkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Letterkenny
#6 Romantic Hotel in Letterkenny
Price Range: £44 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Errigal Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Situated in a great central location, within walking distance of Letterkenny Town, this luxury 3 star hotel and state-of-the-art leisure centre is close to pubs, nightlife, shopping and theatres. Free parking and Wi-Fi. The Mount Errigal Hotel has a leisure centre with a 20-metre swimming pool, sauna, Jacuzzi, steam room, and fully equipped gym. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Mount Errigal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Mount Errigal
Mount Errigal Letterkenny
Mount Errigal Hotel Letterkenny, County Donegal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing