On the 22nd March 2014 my husband and I attended a wedding in Farnham Estate. When we reached the hotel on the day of the wedding, at 2 pmish we were unable to access our room until 5.15 pm, despite being assured that the room would be ready asap and that they had put an "urgent" request on it. The Front of House staff could not have cared less. At one time I was told that they were very busy because they had a wedding on! The girl on the desk was wearing a filthy blouse still smeared with yesterday's make-up. When we did eventually get our room and retrieved our bags from the porter's room we had the joy of carrying our own bags up to our room. The breakfast the next day was a disgrace, They kept running out of food items and everyone you approached either disappeared never to return or pointed at someone else to sort it out, which they did not do. While our room was good and the Spa excellent I decided to write to the Management to ask for an explanation for their appalling service. I emailed a P Mooney, who is/was the Manager in Charge of weddings on the 10/4/14. I did not receive a reply. So I left for a month and upon getting a "flyer" to take another break in the hotel I decided to write again. This time I wrote to an Andrew Drysdale, The General Manager on 8/5/2014, again by email. You guessed it, I am still waiting for both/either person to write back to me!. Believe I do not wish to visit the Farnham Estate again, all I wanted was an apology and an explanation. In my emails to both persons I even congratulated them on the room and Spa but apparently this isn't good enough. Give this place a miss, they very obviously don't want any criticism from the people who pay their wages.
- Official Description (provided by the hotel):
- Farnham Estate Spa and Golf Resort brings centuries of the very best of traditions - hospitality, welcome, natural beauty - and blends them with contemporary comfort and service, creating a destination unlike any other in Ireland. The moment you enter the driveway at Farnham Estate, you are greeted by acres of rolling countryside and a peaceful haven that can not fail to capture the spirit of relaxation. Located in the heart of this magnificent estate, just 3 km from Cavan town, is a world class Health Spa and the very stylish Radisson Blu Farnham Estate Hotel. Inside and out, Farnham is a playground for the senses. From the softest fabrics to the most delicate local ingredients, every detail has been carefully chosen to create a sense of total well-being. Guests may come to Farnham to experience the Health Spa. They may arrive in search of fine cuisine and stunning wines. Or some of the most beautiful suites in Ireland. But whatever they seek at Farnham, they will leave having rediscovered a sense of peace and harmony. ... more less
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- Also Known As:
- Radisson Blu Farnham Estate Hotel, Cavan Hotel Cavan
- Radisson Cavan
- Cavan Radisson