Stayed at this hotel for 1 night in December, the hotel was busy with a wedding, the bathroom had no hot water which they fixed, the spa!!!! the jacuzzi was warm no bubbles, the sauna and the steam room were broken and the pool was tepid.
The room had a lot of dust under the bed on the wardrobe, TV was tiny, no safe, not sure what star rating this place is but not worth more than a B&B status, the bar staff were friendly and efficient, breakfast was ok but very busy.
We ate down the road in the Bunratty Manor and wish we had stayed there seemed more personal, we had got a special rate but still did not think it was worth it, feel this hotel is used as a place to stay before flying or after arriving in Shannon. if that is what you are looking for then you will not be disappointed.
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