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“Great start for our Ireland tour”

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Bunratty Castle Hotel
Ranked #2 of 2 Hotels in Bunratty
London, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great start for our Ireland tour”
Reviewed 23 May 2014

Arrived on Friday and was pleasantly surprised when we checked in to the hotel. The room we had contained a sitting room as well as a very spacious bedroom with a king sized bed. Had an issue with receptacles, phoned the front desk and within less that 5 minutes, maintenance arrived and quickly remedied the problem. The food was well received with an Irish buffet. Nightlife in close proximity was great as we visited both the Durty Nelly's, an 17th century pub and restaurant and the Creamery, that was located just down the path from the hotel. Be sure the check out the old cemetery close to the hotel as well

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank WhiteWizard1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for your review detailing the experiences of your recent stay at Bunratty Castle Hotel. We appreciate you choosing to stay with us while in Bunratty. Thank you again for your review and we look forward to welcoming you back.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,417 reviews from our community

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  • Sleep Quality
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English first
Mission, Texas
Level 6 Contributor
280 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 22 May 2014

We had reservations but arrived very late. Check in was quick and efficient. The beds were very comfortable and the room was well appointed. I needed to print our a document while I was there. They did not have a business center but a computer and printer set up where you inserted Euros to operate. There was no chair at the desk so first I had to track someone down to find a chair. I encountered printing issues and my I think I went through at least 8 Euro trying to get a print out. when my husband enquired at the desk about help with the issue we were told that was an outside service and they were not responsible for it. After my husband make a comment about their irresponsibility they did agree that I could e-mail them the document and they would print it for me. Which they did. This marred an otherwise very good experience.
Breakfast buffet was standard fare - because of the late night arrival, fiasco with computer/printer we were at the tail end of breakfast. Even though we were still eating they started clearing the breakfast items away.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CathyDArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for your review and feedback regarding your recent stay. We do hope you will return again

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SC
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 May 2014

Hotel rooms and amenities were average slightly dated, breakfast was same fare as most. Front desk service was very good and staff were friendly. Great location near Durty Nellies, shopping and Bunratty Castle

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScSunlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for your review and feedback regarding your recent stay.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cranston, Rhode Island
Level 6 Contributor
424 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 18 May 2014

Of all the places I stayed in Ireland, this was my least favorite. To be fair, we got in late afternoon and left early the next morning.
This place seemed very old. When I got to the room I was on the first floor, so when I looked outr the window, my window was not locked so I tried to lock it. I had to move the window around a bit to make it lock. (If I was on the 2nd floor or above, I wouldn't worry about it)
The staff was okay and the breakfast was adequate.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for your review and feedback regarding your recent stay. We’re disheartened to hear we did not live up to your expectations during your visit as we take great pride in delivering a quality experience for all of our guests.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Ireland, Ireland
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 May 2014

My son and his new wife had their wedding reception here in January and I must praise the hotel in EVERYTHING!!. They could not have been more helpful, especially Heather. All the staff were wonderful from the moment they booked right through the wedding and even afterwards. Beautifully decorated function room, marvellous waiting staff - very efficient - beautifully cooked meal - meats were tender and juicy (steak & chicken) - vegetables etc piping hot and served promptly - no tables were left waiting - everything was co-ordinated - including the speeches etc - thankyou Heather!!-.
A wonderful welcome was given to all the guests whether they were staying at the hotel or not. we were quickly and efficiently booked in during the welcome reception. This is a brilliant venue for your wedding - they look after you so well I can't praise them or recommend them enough. Beautifully situated alongside Bunratty Castle - which gives a great photo opportunity.
WOULD HIGHLY RECOMMEND FOR A WONDERFUL WEDDING DAY!
Well done to all at the hotel - 5 stars from me!!!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank irishtripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for sharing your experience at Bunratty Castle Hotel. We’re thrilled you found our wedding team & staff so friendly and helpful. They are a true asset to the hotel, and the warm hospitality they extend to our guests is an integral part of the ethos at The Bunratty Castle Hotel.
We’re pleased you & your family enjoyed the special day. Thank you again for taking the time to post a review, and we hope to see you back again in the future.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 May 2014

Rooms were nice and clean. Staff friendly. Hotel could use some updating. Disappointed that wifi not available in room. Had to hang out in lobby with other wifi users. Proximity to dirty Nellys and bunratty castle a plus. Breakfast adequate but pricey. Probably would not stay there again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flygirl8524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for sharing your recent experiences of your stay at Bunratty Castle Hotel. We’re thrilled you found our team so friendly. We now have wifi available in all rooms & public areas. Thank you again for taking the time to post a review, and we hope to see you back again in the future.
Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City
Level 6 Contributor
470 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 14 May 2014

This is a lovely hotel and very near the Blarney Castle. The food we had at breakfast and dinner was very good. The room was spacious and very comfortable. The only issue was our room was over the pub and you could hear the music until closing after midnight. If you had the windows open you had all the chatting outside the pub door too. If you are inclined to stay till the bar closes then room 22 is for you otherwise ask to be on the other side of the hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pvnipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for taking the time to post a review of your experiences at our hotel. We are quiet close to a lot of tourist attractions. Blarney Castle is only an hour and a half away from us at Bunratty Castle Hotel. We’re so pleased you enjoyed your visit and hope you are able to return in the future. We’re glad to hear of the excellent service you received. Thank you again for your review, and we look forward to welcoming you back sometime soon.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bunratty Castle Hotel

Property: Bunratty Castle Hotel
Address: Shannon to Limerick Road, Bunratty, Ireland
Region: Ireland > Province of Munster > County Clare > Bunratty
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bunratty
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bunratty Castle Hotel 4*
Number of rooms: 144
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