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“Wonderful staff!!!”

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Bunratty Castle Hotel
Ranked #2 of 2 Hotels in Bunratty
Schaumburg, Illinois
Level 3 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Wonderful staff!!!”
Reviewed 18 June 2014

My husband and I found this hotel on trip advisor and went directly to hotel website. There they have a "golden holiday special" for 55 and over which is not listed on any of the booking websites It is fantastic. We booked it for 3 nights and extended for 1 extra night, included 4 wonderful Irish breakfasts~3 dinners from a fixed menu, including coffee and dessert, and 1 tea service which was wonderful. The total price was just over 500. US dollars```you cant beat it!
The staff is FANTASTIC--Special kudos to Sinead, she helped us find just the right tour agent for our Cliffs of Mohr trip. She always was there to help and was happy to see us when we walked through the door.
Getting into Limerick is so easy. There is a bus just to the left of Bunratty Castle (a mere 4 min walk from the hotel) is 5 Euro and takes you to the center of town. Sinead can give you a schedule for the return! The hotel has a free ride back to the airport-saves a 28 Euro taxi.
Would stay here again in a heartbeat-it is a very personal, old world hotel. Loved it!

Room Tip: Staff is very helpful--just ask them for special request--if they can help you, they will.
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  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank PattyPat1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for your sincere review of your recent visit to Bunratty Castle Hotel. We’re pleased to hear that our staff were friendly especially Sinead, and helpful as we pride ourselves on delivering excellent service. Thank you for taking the time to post a review of your experience at our hotel.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Sarasota, Florida
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 June 2014

This hotel is in the shadow of Bunratty Castle and the perfect place to stay when enjoying the Bunratty Banquet. The interior is well maintained, however there is noise in the first floor hallway with other guests. The rooms are large and well appointed with antique style furniture, desk, wardrobe and clean large bathrooms. Only issue would be the mattress was in very poor shape and needs to be replaced.

  • Stayed May 2014, travelled as a couple
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Helpful?
3 Thank J O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for taking the time to post a review of your experience at our hotel. We do hope you will return again
Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockaway Beach, NY
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 June 2014 via mobile

Stayed at the Bunratty Castle Hotel for one night on May 31, 2014. Unfortunately it was our last night on our first trip to Ireland.
Bunratty Castle Hotel was great for our last stop!! The hotel is an easy 10-15 min drive from Shannon Airport. (2 exits away from Shannon on the highway)

Check in was smooth. Hotel staff was very helpful and friendly! Room was huge with flat screen t.v., comfortable beds (ours had 2 queens) and clean bathroom with a hot shower.
The hotel is literally across the street from Bunratty Castle & Folk park. Also there are Wool shops and other shops for souvenirs down the road, approx. 2 min walk. Durty Nelly's pub is also very good for pints and food and right next to the castle. Other restaurants are easily accessible by a short walk.

We ended our night by stopping in to Kathleen's Bar (hotel bar). They had live music...Tommy O'Neill I believe was his name who played guitar and sang a mix of Irish songs with some country and rock n roll thrown in. Very good!

There were some tour buses who were staying for the night as well as a wedding reception the night we stayed but it never felt crowded at the hotel. It is quite large and has an old charm feel.

Breakfast was included and was very good (buffet style). Of course I had the full Irish breakfast.

I highly recommend the Bunratty Castle Hotel! Perfect for winding down your trip if flying out of Shannon.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank PopeyeD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for taking the time to post a review of your experience at Bunratty Castle Hotel. We’re absolutely delighted you chose to spend your last night in Ireland with us and thrilled to hear you had a wonderful time. Thank you for your lovely compliments in terms of the space and our staff.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Plymouth, New Zealand
Level 5 Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 June 2014

Stayed as part of our CIE tour. Check in smooth, trekked down a shabby hallway on ripped and lifting carpet. Large room, bathroom with mould ridden silicone sealing. Walls in bathroom had visible mould damage, dirty tiles along back of toilet. Left tissues with evidence of clean up I had to do so I could use the area, ok I am fussy, I like it to be as clean as I expect my home to be. The oldest television I have seen in the last fifteen years and terrible reception and As said by others, the air con does not work, despite promises from reception and a visit by staff at ten pm. Brekkie very good with great staff. Would not stay here again by choice.

  • Stayed June 2014, travelled as a couple
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank dingdongNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for your feedback from your recent experience. I would like to offer my apologies that you were disappointed in your experience as that was not the first impression we aim to present. We pride ourselves on delivering quality food and exceptional service every time a guest enters the hotel. These comments will be discussed with our management and maintenance & housekeeping team. Again, we appreciate you taking the time to write a review, and we will be using the feedback to make improvements

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
Level 5 Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 June 2014

We had booked 1 night here before leaving Australia. (2 rooms) Needed an extra night, no problem for staff to arrange at same good price arranged over web (booking.com) beforehand. When we arrived we were given an upgrade to executive floor at no extra cost. Rooms lovely, large and clean. Great position near the Bunratty castle, where we did the Castle & Folk park + banquet, tickets booked direct to shannonheritage.com website beforehand.....Also a few good pubs nearby.

Room Tip: Just ask and if possible they will assist. Very helpful and friendly.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deirdre2011, Director of Sales at Bunratty Castle Hotel, responded to this review, 16 July 2014
Dear Tripadvisor Member,

Thank you for taking the time to share the experiences of your recent visit to Bunratty Castle Hotel. We’re delighted you enjoyed our upgraded executive rooms. We do hope if you return to Ireland again you will stay at Bunratty Castle Hotel.

Kind Regards,
Sales Team
Bunratty Castle Hotel
Bunratty
Co Clare
Tel 061 478 700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Co. Mayo
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 June 2014

We have stayed here many times over the past few years mainly for short breaks. Our last stay was the last week end in May 2014, As always the welcome was genuine from the young lady who booked us in. The room was spacious & very clean,the bed was very comfortable solid without being hard & not "saggy" !! views from the window don't bother us (we don't spend time looking out windows) !! The staff are very friendly in particular the restaurant staff who will stand & chat, to them you are not "just another customer" our server was originally from Belfast & has worked in the hotel for many years she was fantastic.The food was so good we ate dinner there on both nights, Well done Chef ! The bar area is a little small but we enjoyed the live music on the Saturday & Sunday nights. Great value for money, we WILL be back in a couple of months time again. We highly recommend this hotel.

Room Tip: Room 242 is in a nice quite area, very comfortable & clean. Room service excellent.
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  • Stayed May 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank DonalCo_Mayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 June 2014 via mobile

We stayed at Bunratty for one night during a weeks tour of Ireland, and we are glad it was only one night.
Can I firstly point out the staff on reception were fantastic and could not have been nicer, it is a shame the hotel was not to their standard.
The room smelt of smoke when we arrived, and a very shabby finish to what was otherwise a lovely bathroom, toilet roll holder broken the bath seal was obviously applied by a 2 year old with red bacteria on display round this seal. Lamp shades missing in the hall ways with wires showing, staff service areas on display, carpet retainers loose and carpet edges up and dirty paint work to mention just a few things, to some up it felt dirty.
In the evening we ate in the dinning room. On the tablet next to us were members of hotel staff celebrating a birthday. My language can be colourful at times but this table taught me words I didn't know. I felt especially sorry for a young lady sat at a table on her own who was clearly feeling very uncomfortable with this situation, It should be stressed to anyone partaking of the services of the restaurant that there are standards and the use of such language is not acceptable.
On a positive side the spa facilities were very good and the breakfast the following day was very nice.
We had booked this through booking.com and my partner had posted a review of our stay on there that has been removed.
Very disappointing from what has the potential to be a stunning hotel.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bunratty Castle Hotel

Property: Bunratty Castle Hotel
Address: Shannon to Limerick Road, Bunratty, Ireland
Region: Ireland > Province of Munster > County Clare > Bunratty
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bunratty
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bunratty Castle Hotel 4*
Number of rooms: 144
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