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“Moment of Truth - positive outcome”

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Bunratty Manor Hotel
Ranked #1 of 2 Hotels in Bunratty
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Moment of Truth - positive outcome”
4 of 5 bubbles Reviewed 24 June 2014

Arrived vary late due to a flight change from Shannon to Dublin. Smooth check in and a good rest. Breakfast in the morning is in a bright, airy room in this family run hotel.

When in Ireland you have to have the full Irish breakfast and this arrived with fresh toast, but...no marmalade. Now this is a personal thing that has lasted decades but mention it to demonstrate the excellent 'moment of truth' Clair (?) mine host and the receptionist ask if everything was OK with brekky and when I enquired if marmalade was available she check all table and stocks then immediately informed my that she would nip out to the shops to get some (at 0730h). To my delight she returned while the toast was still warm with a small dish of , yes, marmalade.

Full marks for this and for a very comfortable good value stay in a lovely small town in the west of Ireland. Colleagues also enjoyed Durty Nellies for the evening meal - I was too late to take part in this,

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Alistair G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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386 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Any
English first
London, United Kingdom
Level Contributor
196 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

The hotel is more like a pub with rooms above it. Very traditional and very quaint. The carpets throughout however are somewhat very tired.

The room is also a blast from the past. We booked a triple room. The red carpet and traditional wooden furniture and the crt tv all make the room dated to look like something from the 1990s. The bathroom was however done to a very high and modern
standard.

The front of house staff were very friendly, from checking in, to having breakfast to checking out. We had a very very light breakfast (a couple of pieces of toast and coffee), but the staff said that they would not charge us both for breakfast. This was a very nice touch and excellent customer service.

Regrettably, this excellent approach will not be enough for me to come back. The price for the room was too high and you did not get enough monies worth.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank SonnyCash1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

We stayed at this beautiful hotel at the end of April this year. The friendly service at reception, bar & restaurant was exceptional. Our room was extremely comfortable and large, as was the adjoining bathroom. Only a very short walk into the village. Would highly recommend this hote.l

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debi Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

We stayed here recently for 2 nights. The receptionist at front desk and waitress for breakfast the following morning was exceptional. Very friendly and helpful.Receptionist the second day was also friendly. We were waiting almost an hour for breakfast the 2nd morning. All dishes came at 10 minute intervals and it was horrible to taste.There are 4 of us. There was a tense atmosphere in the dining room at we weren't the only people waiting. They were fully booked for the weekend and again on the 2nd morning the receptionist was the only staff in the breakfast room.Seemed like she was cooking as well as serving, as the output from the kitchen was so slow.We had dinner the first night. Food ok but felt rushed.There is no lift in the hotel. The rooms definitely need painting and a bit of a refurbishment. Hairs on the floor of toilet............ Think this hotel does well because of its location.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ear2ear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Bunratty Manor is a fantastic little hotel, perfect for arrivals and departures from Shannon Airport as well as a nice place to base yourself from for that area when looking for affordable stays. Close to shopping, eating and hiway access to all roads in Ireland, it is easy to find, accommodating, great food and lovely staff.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank IrelandGirlToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 May 2014

My sister got married in the Bunratty Manor Hotel this weekend and I simply cannot praise it enough. The staff were so friendly and accommodating. They went above and beyond for all guests. The food was devine from the wedding dinner to the breakfast. I would highly highly recommend this hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springdale, Arkansas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

i first want to say that Maureen at the front desk provided the utmost excellent customer service...I felt like I had my own personal assistant during my stay here. I arrived late and she ordered a lovely food/snack tray from the bar which I enjoyed after settling in. Maureen also helped me decide what to do while in Bunratty and took the extra step to even make the reservations. The room was a little tired and in need of revamping but overall it was clean and adequate.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bunratty Manor Hotel

Property: Bunratty Manor Hotel
Address: Bunratty Village, Bunratty, Ireland
Region: Ireland > Province of Munster > County Clare > Bunratty
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bunratty
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bunratty Manor Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Nestled in Bunratty, Bunratty Manor is a 20 Room Hotel and Restaurant. Providing great rooms and great food !! We pride ourselves on excellent customer service and aim to have every customer walking out the door happy ... more   less 
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Also Known As:
Bunratty Manor Hotel Bunratty
Manor Hotel Bunratty

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