Just returned from a 2 night stay at the falls hotel. Overall we enjoyed our stay and the location of the hotel is great. Unfortunately the experience with the staff wasn't satisfying...they don't seem to enjoy their job. Waiting times at the breakfast (15minutes for tea on both mornings) and the bar were very long even though it wasn't very busy.
Most disappointing was the cleanliness of the hotel. Dirty windows, loads of cobwebs in the bar and badly hovered rooms...
Overall nice hotel but would recommend a good clean and a staff motivation program! More
- Free Wifi
- Free Parking